Mad City Windows & Baths

Mad City installed my high quality windows in a flash! Product is excellent quality and the installation was extremely professional. Love my windows!

We were very happy with our experience with MAD City. The workers arrived on time and as scheduled. They worked as a team through the day without having constant coffee breaks. They actually worked! They were friendly and kept working as they talked with us. We were pleased. Thank you!

My experience w/ Mad City was extremely frustrating & very stressful. The salesman told us of all the little extras (i.e. remounting exterior lights, downspouts, porch railings etc.) that their siding crew (4-6 people) provided with the bid. This turned out to be untrue (extra charges) which led to later conflicts w/ the siding crew (2 people) & the field supervisor. Make sure you get "everything in writing". The job was to be completed in 4-5 days. It took 13 days (Sunday excluded) to finish. They were pulled off my job for 3 days to do another job & a 4th day missed due to lack of materials to finish. Original & excess materials for the job sat on my patio for a total of 24 days before being picked up. I notified management that I was unhappy w/ the 'wavy' look of the front & rear gable trim. They tried to convince me that there was nothing they could do as it was my 'roof line'. After 2 weeks of arguing back & forth, they agreed to have it redone. 10 days later the trim was replaced by a different siding crew & now looks good. Be very wary if you decide to go w/ Mad City.

They were prompt, efficient and cleaned up well. They have honored our warranty with no questions asked. We are happy customers.

Thanks to Mad City Bath for redoing bathroom. They changed our very small vintage baby blue walk in shower to a full tub/shower with microban. The sales team did a great job figuring out what we needed and putting together a quote. The install team was very knowledgeable. They were careful not to get the rest of the house dirty while they had to blow out a wall to make room for the new tub. They did a great two day job!

They came out, measured and scheduled within a month. They double checked date and time twice, then had to delay as job ahead of us had major structural issues. Allowed 3 hours for our job, did it in one. Very clean pick up, very complete explanation of what they did as I asked. This is a high quality product, tough enough for our use, very solid. You pay for what you get, though. The warranty is lifetime for us AND whomever eventually purchases our home.

I could not be happier with Mad City Glass and their team. Not only did they work hard to get us a price that we could afford but they did it in a timely fashion. There sales and window team were professional and friendly. The window team went above and beyond there expectations when they discovered a bees nest in the wall that they were building a window around and helped to get rid of them even though they had gotten stung more than once. Thank you to Mad City Glass we no longer have to deal with black mold or ugly shaker porch doors. Thanks Mad City!

Job was completed in one day and shower was ready to use. Great service and I would recommend Mad City to any one wanting to remodel a bath.

The services were explained professionally, the quality of the materials and workmanship were exactly what we expected. The installers were done in one day and did a great job.

We purchased a walk-in shower with safety bars and a bench from Md City, as well as two large windows for our living room. From our sales rep Cory to the bathroom install guys to the window installer, everyone at Mad City was so helpful and friendly. Both projects were done within the 6 week time frame we were given when we ordered, and both were done in a day - the window installer even came on a Saturday morning because he had gotten held up on a job the previous day and didn't want us to have to wait another week for our windows! All of the installers were friendly and fast, and they left our home cleaner than it was when they got here! Our new shower is AMAZING and has made caring for my elderly mom so much easier and safer, and the windows are great. Pricey, yes, but you get what you pay for and these are great quality products!

They replaced a picture window with another picture window with sliders. It is a wonderful window. They even replaced a rotten sill at no charge. Then they replaced 2 regular windows with 2 wonderful windows. They did a wonderful job.

Overall, very happy we went with Mad City. Window is tremendous and fit was perfect. Install team was late to site (due to long drive time) but finished the job as scheduled. We lost a bush in our garden due to equipment set up.

Knowledgeable sales rep and very quick and professional installation. Total clean up and finishing touches. Didn't look like anyone had worked on my window, like it was always there. Great financing terms. My sales rep worked hard for that.

Mad city is a great company to work with and the installers did a great job with everything as well as the cleanup. As always you get what you pay for and we are extremely please with the new windows. We would have them again.

Mad-City did an amazing job on our new shower and tub! Looks even better than the photos. I would recommend them to anyone. Installers were very nice and did a great job of cleaning up and taking care of my other furniture

The crew was very professional. I was surprised how quickly they got the job done. They cleaned up completely when finished. I love the new patio door especially. It's so much better than what we had in there. A very satisfied customer.

In the beginning we had a few road bumps and misunderstandings; but once resolved everything turned out as well as could be expected. The installers were very curious and caring of our home and worked diligently from start to finish. Even working into the evening hours, they made the extra effort to vacuum any dust or wood shavings and show us how to operate our windows. The lead installer noticed a small blemish in one of our screens and automatically placed an order for a brand new one. We are very happy with our windows for it has only been a short glimpse into the cold season ahead; we've noticed a huge difference which has made it possible to have curtains open to enjoy natural light which has been an added bonus for our dog. We recommend MadCity Windows to those looking for an improvement in your home not only for a beneficially but also stylish improvement.

We have to agree with everyone on the sales pitch being a bit pushy, but we were in the market for new windows anyway. The process from sale and measurements, to final measurements and windows ordered was smooth. We did have a couple delays in getting the windows installed due to issues on Mad City’s end, but were able to get it resolved and the job done. Crew of 3 replaced all the windows in our lower level of the house. They were very thorough and were in and out in 1 day. We did have to file a claim for a damaged screen and to have them put stops on a couple screens and they were able to work with us to be here within a week or so. Since the windows have been installed, we have noticed a huge difference in the traffic noise from outside and are looking forward to seeing the energy savings as time goes on. We would definitely recommend them and will be using them to replace the windows in the upstairs of our home in the future.

The 10 new windows look great and are very efficient the street noise is almost nonexistent now and no more drafts. The independent installer jj construction was very good, they were on time and explained everything and cleaned up afterwards. The only reason for the four stars is because the price was very high.

Replaced 11 windows with 7 windows with the combination of the window openings. The salesman was high pressure and very knowledgeable. Expect the sales pitch to last several hours, it will eat up your evening. Yes, they say this price is the best they can do and only good today, agreed, but still let them leave. They will call you back several days. We received quotes from five companies, and did end up with MadCity at half the price they originally quoted even after we added one more window. The installation crew was great. Very organized. Left a few cigarette butts on the drive way as well as a few nails, not bad for all they did. These are replacement windows, they changed the size, built up the ledge, some are very snug in their movement and difficult to close we are hoping that they will get easier over time. The newer windows are thinner than the originals which was unknown and we will need to create a small window ledge, not too bad. Some of the dry wall was done perfect, other sections were pretty rough. I understand that they are not professional dry wallers, but they could take a few lessons in that area.

had a great walk thru and didn't feel pressured at all. Was able to work on the price by changing the items we picked. The sales man was very nice and helpful. We went over everything in detail so we were prepared for the install. The installation team was great and curtious. Explained what they were doing and showed us the process. They cleaned up everything and it was like they weren't there. Went over everything when they were done and made sure we were happy with end result. Very glad that we used them and would do it again

Much attention to detail and quality was made by the installer Very professional!

We recently had Mad City install windows. They look great, but very pricey. We did have a few other consultations with competitors. They we all very similar windows, with big price tags, Mad City was in the middle price range. All the sales people we met with were pushy, looking for a quick sale. Offering better pricing if you booked with them that day. Note, they will take you up on their best offer even after that day...Ultimately we booked with Mad City, their window quality was great, the have a transferable lifetime warranty, and their screens were better quality than others. The installation was fast and easy. They had to come back to fix a few flaws after their inspector came through. They worked very professional fixing things immediately, which I appreciate! Windows are a little tough to close. Overall like the window quality, hope they last a lifetime!

Sales person was very high pressure and pushed on finalizing the deal that day. Wished we would have gotten other quotes but ultimately liked the product which is why we decided to go with it. Instillation went okay. Very fast but didn't really explain or ask me if I had any questions. Kind of just went in and out and up and down (3 different guy) through the house, so it was a little uncomfortable. COuld have done a better job at picking up after themselves. Window do look really nice an work great though.

Mad City was quick, professional and got the job done. We replaced all of the old windows in our 100 year-old house, including two very large windows. Now our drafty old home is a cozy and warm home with easy to clean and beautiful windows! The team that did the work was efficient and professional, and they hauled away all the leftover scraps and left us our stained glass window as requested. They even repaired a cracked siding tile that happened on accident during the window replacement on the second floor. A++!