Mad City Windows & Baths

Excellent finished product. Very happy with my new shower. I have had many compliments from family and friends. I should have done this years ago.

Our experience with everyone at Mad City was friendly and professional. They were reliable, transparent, and performed the work very quickly. We're happy with the result.

Totally satisfied with all work that was dun! Very happy! Thank You Mad City!!

Terrible, showed up late. Inside framing was horrible. Made them come back to rework, now it's just bad! Impossible to contact. Windows seem good so far, installation is bad. Paid a lot of money for terrible results.

The two workman were great, very professional and thorough. Took them longer to install b/c of some tweaking due to our house, half a day longer, worked til 7pm the first day to try to finish. Beautiful windows, reinstalled molding around windows and even custom fit molding around kitchen window, at no extra cost. I'm very pleased with outcome both inside and out.

What a great experience with from the sales team all the way to the installer. Very professional people. I would recommend them to anyone

They were very friendly, professional, and clean. Will be using them again to replace more windows in my home.

Had our bathtub and shower installed. Did an excellent job. Very professional and no mess what so ever. They cleaned everything up themselves. Bathroom looks great and am very pleased the way it turned out. Would recommend them anytime.

Really well! We had a great experience. The representative was super responsive and the person who came to review our options was very professional and helpful. The installer was fantastic and had been doing this for more than 20 years. Top-notch job!

Mad City Windows did a great job. They were fast and efficient. All workers were great. Warranty is great and window looks awesome. Great job

We had windows installed and the stained trim was not to our liking. The guys made a call to Madison and they sent a person an hour drive to bring a different trim color the same day and finished the job. Excellent customer service

The install went really smooth and the finished product looks good. The installers were very communicative and professional and they cleaned up any mess that they made. They called to let me know when they were on their way.

I had purchased new windows for my duplex. After a few hiccups, we got a price settled on. The man came to install them and immediately realized that I've of the windows had a different tint. He said he would be back to replace it and did so in a timely and respectful fashion. The windows are BEAUTIFUL! Thank you!

We ran into MadCity Windows at cranfest last year and they set up a time to meet at our house to give us a quote. We knew we wanted some new windows in our house we just never found the right place. These guys went through everything with us and told us what to expect and handled everything. Upon installation day, this guy came in and went right to work. We were a little worried with there being just one guy but there was supposed to have been 2 but one didnt end up making it. This guy took out an entire patio door and huge front window all by himself, and installed both our new patio door huge picture window with precision and professionalism. By the time it was done, you wouldn't have even known that this guy was here. He cleaned up everything and then vacuumed. The seals are perfect and the trim looks great! Now for the windows. They are amazing. What they describe to you during your quote is what you get. We have had one of the coldest winters on record and these windows may be cold to the touch but they are not freezing and they don't let in one ounce of cold air. They open with ease. You can open both the sliding glass door and the windows with one finger. We have had a great experience with MadCity windows and plan to go through them again once everything thaws out and we would definitely recommend them to anyone looking for a professional company to install their windows and doors. We definitely recommend David to do your quote as well :)

I love my new tub! the installation was great, the installer was exceptional, stayed till the job was done. It took all day because my house is OLD. The main installer worked all day with others coming in to help at certain points. He stayed till late to make sure it was all finished. Came back the next evening to finish all the final touches.

Our experience with Mad City began with Ryan Adams one of their very knowledgeable sales personnel. We knew it was time to replace our harvest gold tub which we had already painted and that paint was chipping off. We wanted to replace it with a walk-in shower. Ryan was able to show us options on his computer. It was great to be able to see what our choices would look like. We could view and decide on the color of the shower walls, placement of grab bars and even placement of shelves and shower seat if we wanted one. We were told that installation would take one day (which we were skeptical about). We were shocked to have only one installer show up and he was very prompt with his arrival. He was very professional and said he would be done by 5:00 pm that day. He worked diligently all day even having someone from Mad City drop off a window framing kit so he could continue to work. He had all his tools and supplies and every bit of debris cleaned up by 5:15 pm. We are extremely pleased with our new walk-in shower and cannot think of anything Mad City could have done to make our remodel better! Super company to work with. Peg & Al Wondrash

The job they did was not great or good at all. We had problems with get the manager out to look at the work that they farm out to other contractors. We had the work done in Augest of 2018. They have not called back all. We contact the BBB. They responded to the BBB by saying they tried calling us back. Which they didn't call back. then they want you to do a survey of there work they bribe you with $50.00 to $100.00 gift card to give a great review. They pressure you into buying their product. Please do your research. I highly recommend not to use this company. We have contacted our lawyer to see what rights or what we need to do. Don't use this company at all. I go out of my way to spread the word to stay away from this company. I'll post it on everywhere on social media as much as I can

We recently had a full window and patio door replacement. We were deceived by the salesperson Brian Miller by him stating that the installers would gut the walls around our windows and put all new insulation in. Pocket windows were installed instead meaning they put the new windows in without any new insulation. We were also led to believe there would be a thermal test before and after the install to show how much of a reduction in the energy loss of the windows. This was never done. They installed new molding that wasn't finished (we had to do that ourselves). This was stated on the contract and it's technically my fault for not reading the small print, but he never bothered to mention it either. We asked about anti-theft devices on our patio door. He told us they come standard with that hardware. There is no such hardware on the door. There are noticeable drafts in at least 2 of the windows. When I tried calling (on more than one occasion) Brian to voice my concerns, I received no call back. The only saving grace was the installers. Very professional, answered all my questions and were very timely with their work.

Mad City replaced our entire house full of 40+ year old Anderson Windows in December. From start to finish... Matt and I have been extremely satisfied. Love the windows, and the people are great. We will definitely be working with them in the future, next project... new siding!

Highly recommended if you need work done. Recently had a shower installed and couldn't be happier. The contractor did amazing work and the final product is beautiful!!

Install was great! seems like good product.

I would recommend this company for your bath remodel. I love my new tub and surround. The guys that did the work were very knowledgeable and friendly and explained to me what they were doing as they went along. The work did take more than a day but that was because of a plumbing issue not on their part. I also saved money due to discounts and other options that other companies would not offer. Great choice.....very happy!!!

Mad City did a great job on our tub and shower. Very professional and service was fast.

We had our tub/shower replaced and could not be happier about it. They did an excellent job and were fast and extremely friendly. I would recommend them to anyone who was looking to upgrade their bathroom.

They were so nice and very efficient