Mad City Windows & Baths

From salesman to installation it was a smooth process. Everybody at Mad City we dealt with was courteous and professional, very easy to deal with. The windows are serious quality and look great. The team of installers did a great job and cleaned up after their work.

They were very professional and efficiant

The salesperson was knowledgeable and very friendly. We didn't feel pressured, but felt like we had the right information to make the right decision.

Excellent experience. Quality workmanship, professional crew. Positive experience start to finish.

We had our stand alone shower transformed into a full size walk-in shower. Work was completed in a timely manner with good quality and we have received many compliments on our new addition.

They came out at 8 a.m. and will finish by 5 p.m. they sent a man out to measure a month before then day. The installer did a wonderful job. They ripped off the walls and ripped out the tub. They put it in all no Plumbing for the shower. They put it on the walls. Then they coated the entire shower system with their wonderful guaranteed product. They wrapped our window frame in their product. We are very happy with the shower. We have wonderful pressure now and we don't have that ugly old shower. We would recommend them to anyone.

It was easy great sales men and the process was quick and easy. Happy with my new windows!

Overall good products and good staff

Awesome craftsmanship. Very pleased at the outcome. No mess in and out in 1 day!

Very good. Glad we went with Mad City Windows. Very good quality and Professional Service

We were in SERIOUS need of a new bathroom. Ours was the original from when the house was build waaaay back. The tub was green for goodness sakes! But we saw an ad and decided to give Mad City a call. The original quote was more than we wanted. Not the quote itself, but we got talked into things we didn't truly want and the price was out of our budget. The next day we called and said we wanted to pass; but a manager came to talk to us and after we explained everything we really wanted, we got a second quote and knowing that we were finally heard made the difference. We have a new shower stall and we couldn't be happier! The workmen were here by 8 am and gone by 4pm. They were nice, polite and worked quickly and efficiently. Now that we had the new shower, we planned the rest of our bathroom off that shower. It has made a HUGE difference in our house and we can't recommend Mad City enough.

Would never hire them again. They cut a hole in my wall that they tried to patch up there mistake and it looks terrible. Clean up was terrible. They leave your bathroom floor ripped up so we ended up putting new floor. The trim around my doorway was damaged now I have to stain and put in new door. I paid $10.000.00 for nice bathroom and you dump me like this. The sales man pitch they spray foam in year wall so there will be no mildew. That was a big lie. They also use plywood instead of mildew free backing bord another lie. Sorry you guys stick.

Very professional! Customer service is great I had a few questions and they answered them perfectly!

It was a pleasure working with Mad City windows from start to finish. They were very professional and courteous to work with. Not only does my new front picture window look great, but if provided me with SIGNIFICANT energy savings over this cold winter. I would highly recommend this company!

Mad City did a great job on our shower conversion. Pete J helped us with the initial consultation and we enjoyed our time with him. He went above and beyond to make sure we would be satisfied with our final product decisions and we appreciated his honesty throughout the process. Installation was scheduled in a timely manner and took one full day to complete. The installer did a great job, was clean, quiet and respectful. We had to have a small shelf issue fixed a few months after install, but the guys came the next day and we've had no problems since. We're happy with our decision to go with Mad City and 100% recommend them!

It was very smooth. Installed was friendly, fast and efficient. After install there were no more drafts and made a huge difference.

Wow! What an amazing company. They were amazing! They did everything they said they would - to the letter. The team was both skilled and professional. I highly recommend Mad City Windows & Baths.

Our windows were installed in January. Mad City was extremely efficient and the windows were installed quickly. We could immediately feel the temperature change in our house with the new windows.

Both installations went very smoothly and were done quickly. The shower remodel was done in one day and the door in a couple of hours. Workmanship was top notch. Materials used are high quality. It was a great investment which will only add value to my house. I highly recommend hiring Mad City for all your remodeling needs.

They were extremely helpful prior to purchasing. The guy who did the install was timely and cleaned everything up before leaving. Did a great job

They showed up on time and were very considerate of our time and cleaned everything up so we didn't have to worry about anything.

measurements were exact. installation was timely set up and fast. no alterations needed inside or out.

They did a great job. Love our new shower - and they were great about scheduling! Installation took two days, but that's understandable considering we had a window replaced, shower done, and they also did matching walls throughout the bathroom so we were happy to have it done in two days. My parents have had contractors in and out of their house doing a job for weeks and weeks! We would definitely use them again.

Pure quality from start to finish. Excellent response to nquiries. Give them a try.

We had new windows installed on our 1958 ranch on January 23, during a snowstorm. They should have rescheduled. Regardless, they should have followed lead safe procedures and didn't. Now that the snow has melted, my husband has picked up dozens of screws from our driveway. Additionally, they left pieces of metal, springs, sawdust, lead paint chips and dust below each of the 10 windows they installed on my home. We have called and been told on 2 occasions that clean up would happen the next day, but that never happened. Finally, the state department of health services came to document the mess today, so we'll see if they come by and clean the mess. I don't want my 2 young children exposed to lead chips or dust and was assured by Mad City that they would follow lead safe procedures. I will never use them again. They are not trust worthy and have horrible customer service.