Mad City Windows & Baths

The workers were very friendly, motivated and moved right along. Talked to us and let us know what was happening when we had questions. Very professional, stayed until the job was done.

They did the work in one day. They were very thorough and did everything that I had requested. I was concerned that my flooring would need to be replaced after the job was done, but no harm was done to it. They left everything in order and were very good to work with. Very pleased with what Mad City did.

We were stopped by a sales team at a theater and we told them we had made plans to buy windows already, but had another dealer picked out. They convinced us to listen to their pitch, so we invited them to do a show and tell at our home. Scott Reynolds, our sales person , was top notch, and we decided to give our business to Mad Windows. We agreed to a time that fit our schedule, and they sent an installation team to do the work. They finished (Complete) all 23 windows in a day and a half. They did everything they promised to do, and the craftsmanship and quality is excellent. We love our new windows and the service and warranty we received.

Mad City Bath removed our old bathtub and replaced it with a beautiful walk-in shower that is handicap accessible for my elderly mother who lives with us. Our installer was friendly, efficient and clean and we are beyond thrilled with the end result. I would highly recommend and consider Mad City Bath for future projects!

Mad City Windos & Baths did an excellent job in our shower remodel. They were polite and friendly to deal with from start to finish. I would recommend them to everyone.

Overall a great company! Good, quality work done in a timely manner and no mess left behind. We love our new windows!

We were approached by a Mad City representative in the lobby of the Marcus Theaters at Bay Park in Green Bay last winter. We listened to his pitch and, since we were considering renovating our bathroom showers, agreed to an appointment with an in-home sales agent in the near future. We had previously sat through a presentation by TundraLand, but the experience had been tedious and unsatisfying and neither my wife nor I were comfortable with the hard sales pitch; we were therefore skeptical going into our meeting with Ryan, the Mad City sales rep. who contacted us and then came to our home. We were both surprised by how straightforward the sales presentation was and were impressed by the materials that would be used in our remodeled showers and the warranties that would protect our investment. The cost of re-doing two showers, one upstairs and one off the master bedroom downstairs in our home, wasn’t cheap compared to what we could have purchased at Menards or Home Depot and paid to have installed. But the units that we bought promised to be durable and attractive, and the financing options that were presented to us made sense, so we contracted with Mad City. The installation of our new showers was a breeze. The crew that came to our house in mid-April was the epitome of professional and efficient. I had my doubts that the job could be completed in one day, considering the work that would have to be done extricating the old shower stalls, making whatever repairs might be needed to the foundation, and installing the new units. However, the three man team that did the job were both coordinated in their movements and tidy in what they did. My wife and I were both impressed with the care which they treated our house and the spaces where they worked. They did an admirable job of keeping disruption to a minimum in our household. Since the installation, we have enjoyed our new showers very much. We were surprised, however, that in the immediate aftermath of our installation, we weren’t contacted by our sales rep. or somebody else from Mad City to see how the job had gone and to address any issues or concerns that we might have. There are a couple minor things that we have questions about concerning the showers—niggling rather than major issues—but no one contacted us for feedback until the invitation to write this review. We have a seasonal cottage that is in need of a new shower, and we will certainly entertain a bid from Mad City for that job when we decide to do it. That is probably the best endorsement we can offer.

We had a great experience! I was surprised at how many options were available to custom fit our new shower to what we needed. The installation crew was great as well! They ran into a few delays because a tool broke but they were willing to stay late to finish in one day so we could get our shower back faster!

We replaced our old patio door which would no longer lock and was binding when we opened it. Mad City came out to give us a quote and while we were getting it Tim was paged out on a fire call. They set up another time that was convenient to us to go over the quote. Everything from start to finish was done around our schedule, which was so nice with our very busy schedules. The door was put in and what a dream it is. It opens so nice and not only has a lock, but has a deadbolt lock as well for added security. I sit at our dining room table to do schoolwork and no longer have a breeze hitting me in the back. Quality is definitely there! With Mad City you pick the door, they build it and install it. Very nice not to go to a big box store, order it and worry if you measured correctly, somehow haul it home, and then find someone reputable to put it in. Mad City guarantees this door, so ANY problems we have with it in the future, they will fix. I don't know where else you will find this ease and guarantee. Highly recommend Mad City!

We were extremely happy with the window quality, service and professionalism of the Mad City Windows Co. We would definately recommend them to anyone looking for quality windows and great service

Staff were on time and professional. Did an awesome job with the project as well as clean up. Would hire them again, and may do so for some window replacement this fall.

High quality product. Installation, quote and measurements were easily scheduled. The installation took 2 days rather the one we were expecting but that is still faster than anyone else would install a new bath/shower.

Excellent sales staff, great client service for scheduling and installation. Even when problems were found in the shower area, the team took care of it.

They had to remove and replace 6 windows. They were here and done in less than 3 hours. They cleaned up all of the mess that was made and didn't leave anything on the floors. They explained to me everything that they were doing and answered all of my questions. They were friendly and very professional. I would hire them again.

They were very professional. Showed up on time and finished in one day. Very pleased w/ the look and performance of the windows.

The entire process with Mad City Windows and Bath was very easy, yet thorough. The salesman came to our house and was very professional. He pointed out features of Mad City Windows that were lacking on other windows that we were considering. He took window measurements to arrive at a price that I feel that the price was very competitive. Once I signed a contract, an installer came to the house to measure again and verify initial measurements. They follow the professional standard of measure twice, cut once. The windows were expected to take 8 – 10 weeks to arrive, and they took less time than the estimate and arrived in 6 weeks. The installers that arrived to install the windows were very professional and did an excellent job. The new windows were a bit larger than the original so that necessitated trimming the siding on all four sides a little bit. They did it so well that you couldn’t tell where they trimmed. They cleaned up thoroughly both inside and outside when they were finished. The new windows operate so well compared to the old windows that we regret not having Mad City Windows installed in the first place! Excellent product. Professional staff. Timely delivery. Competitive prices. What more could anyone ask?

From start to finish Mad City is very efficient and courteous. We had gotten several quotes from other companies for our window. Mad City was the best value for our dollar. Installation was very quick and were cleaning up as they went along. Finance was easy, because they have several companies that they work through.

Great experience with Mad City Windows. They were fast, friendly and professional. Would recommend to anyone looking to replace their windows.

Unfortunately we never even made it to the quote. Initial appointment scheduled for Tuesday 5/28/19 at 2pm. Company called earlier in the day to reschedule. Rescheduled the appointment for Friday at 10am. The company called me repeatedly on Thursday to confirm the appointment and the appointment was confirmed. At 10:40am on Friday I called into the company as no one had arrived yet. My appointment was on the schedule, but then apparently cancelled. I was told someone above the scheduling agent made the decision to cancel without notifying anyone of the cancellation. The reason they noted is that my spouse would not be home which they could not have known at the time of cancellation. Disorganization and lack of of customer service on all levels.

Our sales representative was fantastic! He was knowledgeable and patient about answering all our questions. A bonus was that he was understanding about being interrupted by our 2 puppies running around. He was even interacting with them during our meeting. He stayed much later than our scheduled time to make sure we had all the information we needed. The company communicated every step of the way. The installers were punctual and thorough, even with the cleanup. We are very satisfied with our windows and have not had any problems yet. However, one of the reasons we chose Mad City Windows was because of their quality guarantee and warranty

We recently had a new shower installed by Mad City Windows and Bath. From the sales pitch to the finished project, we couldn't be more pleased. They were in and out in a day, and you couldn't even tell a construction project was done in our bathroom. Great job, and we highly recommend them!

Enjoyed working with the entire team. They were very knowledgeable, professional, friendly, and clean. They did a great job with my crooked old house. Will be adding more windows this summer.

They were very efficient and professional when it came to installation. Very pleasant experience overall

It was great they put the roof on in the time specified and they cleaned up every day and the crew was very professional and always answered questions right away. Thanks Again!

A little on the spendy side but definitely worth every penny. The sales person was friendly and knowledgeable and not pushy with the sale. I explained what I was looking for and he set me up. From the time I wrote the check to getting my window installed was a few weeks because of the vendor but once they got my window in I was scheduled and installed the next day. I would definitely recommend!!!