Master Services, Inc.

heating & cooling contractor, well, dryer vent cleaning service,

About us

Master Services Inc. has been in business since 1990 serving Walworth, Jefferson, Kenosha, Racine, Waukesha counties with ELITE Plumbing, Heating, Air Conditioning and Indoor Air Quality service. We pride ourselves with our 100% money back guarantee. We are only 1 in 4 companies in Wisconsin that are certified to wear the Technician Seal of Safety patch. This means you can trust that each one of our technicians are drug tested, background checked and professionally trained. We have one of our office staff answering the phone 24 hours a day 7 days a week." We Think You're Kind of a Big Deal"

Business highlights

35 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.7
Showing 26-50 of 236 reviews

mark v.
04/2024
5.0
He was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe G.
03/2024
5.0
Very good

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
4.5

Yes, I recommend this pro

Dale S.
03/2024
5.0
The serviceman did a very professional job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas Q.
03/2024
4.0
Courteous. Good job. Good follow up , came out same day for concerns , not the best in clean up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Denise T.
02/2024
5.0
The workers were very personable

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Tim M.
02/2024
5.0
Customer service was excellent. Everyone from the person who first answered the phone to the guys who did the cleaning were friendly, professional, courteous, and thorough. We can tell the difference in the air quality already and our furnace sounds quieter too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff S.
02/2024
5.0
very personable And knowledgeable. professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorraine M.
02/2024
5.0
Quick response and friendly, helpful, capable service person. Would call them again for gas line services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff F.
01/2024
5.0
Our house was left clean and we noticed the difference right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william G.
12/2023
5.0
The service was very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Amy W.
12/2023
1.0
Extremely over priced. Refused to give an itemized bill. Way out of line in prices. Would not give a labor charge. Insisted on a huge blanket charge. Would not give itemized bill. Insisted on a permit that was not legitimate. Terrible service. Overcharged service. I would not recommend them. Wanted to be paid before he even looked at the problem. They deserve no star at all for the service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

$1,800

Lance R.
11/2023
4.0
Pro missed a small area. But over all good job

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn N.
10/2023
5.0
Expert workmanship, very polite and professional. Very satisfied with service. Price seems high, but quality workmanship!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Brian S.
09/2023
5.0
Fast, clean service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy W.
08/2023
4.5
Came day of heavy rain when others couldnâ t

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Gloria K.
08/2023
5.0
They got the water heater installed same day I called them

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$2,800

Sharon R.
07/2023
5.0
Cleaned the dryer vent. Was very thorough, prompt, and cleaned up after well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robyn M.
07/2023
5.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$560

Sue F.
06/2023
4.5
Courteous and efficent

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$650

John C.
06/2023
5.0
Courteous, clean, respectful No unanswered questions

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$396

Rick B.
05/2023
5.0
I Nelieve they Will be On Time for Appointment

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John B.
05/2023
5.0
They did a great job putting in a new sump pump for us

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve B.
04/2023
5.0
Fast and professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Mary K.
04/2023
5.0
Professional, all staff are extremely courteous, they listen, and they are accommodating in scheduling. We hired them. Fair pricing.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Gerald H.
04/2023
5.0
ALL PPL WERE VERY PROFESSIONAL A+

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

N3481 County Rd H, Lake Geneva, WI 53147

http://www.masterserviceslg.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
1124391
Trade License Locale
WI
Trade License Expiration
11/06/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor,
well,
dryer vent cleaning service,
sewer cleaning company,
air duct cleaner,
water softener installer,
gas leak repair service,
water heater installer,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Master Services, Inc. accepts the following forms of payment: CreditCard
Yes, Master Services, Inc. offers free project estimates.
No, Master Services, Inc. does not offer eco-friendly accreditations.
No, Master Services, Inc. does not offer a senior discount.
Yes, Master Services, Inc. offers emergency services.
Yes, Master Services, Inc. offers warranties.

Contact information

N3481 County Rd H, Lake Geneva, WI 53147

http://www.masterserviceslg.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed