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Cascade Flooring America LLC

Flooring Sales and Installation, Carpet Sales and Installation, Ceramic Tile,

About us

Family owned business since 1978. Financing available, OAC. DBA: Cascade Flooring America LLC. Additional phone:(360) 816-2126.

Business highlights

47 years of trusted experience

Services we offer

Sale & installation of ceramic and stone tile, wood, laminate, carpet, cork & other flooring, and sale & installation of laminate, tile and slab countertops. Complimentary design consultation and in-home estimates.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
4%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.9
Showing 126-142 of 142 reviews

Clara R.
06/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: The whole ordeal went smoothly. Wonderful people to work with, very good install, on time finished 2story house in one day. Cleaned everything up nicely. Couldn't be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Imelda L.
02/2015
1.0
flooring contractor
  + -1 more
unknown
Description of Work: Scheduled a consultation and both my husband and I rearranged our schedules to be home. They were a no show/no call. I am having my whole house re floored, I will not be using them, totally unprofessional. |

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Cascade Flooring America LLC
I am so sorry to hear this happened, there is no excuse and I apologize for your inconvenience! We have a full time estimator who is back up to our sales people so I assume who ever was helping you simply made a mistake and didn't write the appointment in their book. I wish you well with your project and again, express our regret to have missed this opportunity to assist. Liz Wilder Store Manager

M D.
02/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Re-stretched carpet purchased from them 7 years ago at no charge/warranty(?). Called for a recommendation, and after checking records and promptly calling me back, CFA informed me that re stretching would be free.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cascade Flooring America LLC
Thank you for taking the time to rate us on Angie's List! We strive to take care of each and every customer. Lifetime installation guarantees and longer warranties on five star rated products allows us to ensure your products stay looking great for the long haul! Thank you for being our customer- Liz Wilder Store Manager

Clifford T.
12/2014
5.0
flooring contractor, window treatments
  + 0 more
unknown
Description of Work: Install new cork floors

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris M.
11/2014
5.0
carpet installation
  + -1 more
We were satisfied with them.
Description of Work: New carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Leslie W.
07/2014
5.0
countertops, flooring contractor
  + 0 more
Every aspect was great.
Description of Work: Replaced countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Cascade Flooring America LLC
How wonderful to hear that you are pleased with the project from beginning to end! We love to make our customers this happy and I'll be sure to let Debbie (your sales professional) and Gary (your installer) know! Thank you for taking time to rate us on Angie's List! Liz Wilder Store Manager

Hong T.
06/2014
5.0
carpet installation, flooring contractor
  + 0 more
Excellent
Description of Work: Installed carpet on the upper floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Response from Cascade Flooring America LLC
There is nothing more pleasing than a review like this! We appreciate customers taking the time to submit these and hope you will enjoy your new carpet for years and years to come! Liz Wilder Store Manager

Danae H.
03/2014
5.0
flooring contractor
  + -1 more
It went very well.
Description of Work: Carpeting, new counters, vinyl flooring install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Cascade Flooring America LLC
How wonderful of you to take the time to review your experience with Cindy and Cascade Flooring. Thank you, we appreciate return customers like you and hope we continue to earn your business throughout the years to come. Enjoy your new space! Liz Wilder, Store Manager

Tim H.
11/2013
5.0
window treatments
  + -1 more
I love my new hardwood floors!
Description of Work: Barry Pieratt at Cascade Flooring did an awesome job of assessing what was needed and arranging for my floors to be redone. The sub that Barry assigned my floor job to was ZABOSS Contracting Inc. Ivan and Alex did a phenomenal job. Their attention to detail, and their incredible work ethic absolutely blew me away. You don't find that much these days. Thanks Barry and Ivan and Alex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Bryce W.
10/2013
5.0
flooring contractor
  + -1 more
Did a great job on our projects!
Description of Work: Floors & Counters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Robert O.
05/2013
3.0
flooring contractor
  + -1 more
Cascade Flooring America was good.
Description of Work: We used Cascade Flooring America for our house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


PATTI T.
05/2013
5.0
flooring contractor
  + -1 more
Better than excellent!
Description of Work: Our first contact was with Katy. She was extremely helpful and professional. We had picked some flooring for our family room and she told us it would be vunerable to scratches and since we have four dogs that was out. We ended up getting porcelain tile and it's beautiful. she came our twice to measure, our existing floor had some issues and she wanted to make sure she had an accurate quote for us which turned out to be lower than the original quote. The installers were on time, professional and hard working. They did a beautiful job too. Katy also showed up for the installation to discuss with the installers exactly what needed to be done. We are so happy with the experience, Katy is coming out to measure our bathroom floor and walls for tiling. We will use them for all our flooring and window treatment needs, we still have plenty of house to update.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Valerie D.
04/2013
5.0
countertops, flooring contractor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Jerome B.
11/2012
5.0
carpet installation
  + -1 more
Everything went very well.
Description of Work: Replaced carpet in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

KATHY R.
04/2012
5.0
flooring contractor
  + -1 more
GREAT!!!
Description of Work: TILE FLOOR WAS LAID IN ENTRY WAY. ALL OF THE STEPS THAT WORKERS HAD TO DO WERE DONE VERY PROFESSIONALLY. THE OLD FLOOR WAS REMOVED AND DISPOSED OF WITH NO MESS TO US. IT WAS NOTED TO US THAT THE FLOOR WAS VERY UNEVEN (VERY OBVIOUS) AND THEY WENT TO A LOT OF TROUBLE TO MAKE IT LEVEL. IF THEY HAD NOT HAVE TAKEN CARE OF IT, IT WAS OBVIOUS THAT THE NEW TILE WOULD EVENTUALLY CRACK. THERE WERE FOUR ENTRY WAYS FROM OTHER ROOMS AND THEY INSTALLED NEW MEDIANS WHICH MADE THE TRANSITION FROM CARPETING TO THE TILE VERY SMOOTH. THEY DID A LOT OF EXTRAS AND TOOK GREAT PRIDE IN EACH STEP. THE TILE AND THE GROUTING ARE BEAUTIFUL. THANK YOU TO THE SALESMAN WHO HELP WITH SUGGESTIONS ON THE FLOOR AND THE INSTALLERS. THEY WERE ALL VERY GOOD WORKERS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Barry F.
03/2012
5.0
ceramic tile
  + -1 more
They did a good job.
Description of Work: I used the services of Cascade Flooring America LLC for kitchen tile in November.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Mary D.
11/2011
5.0
countertops, flooring contractor
  + 0 more
great job, house looks wonderful!
Description of Work: best service around, greatest staff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

11915 NE Hwy 99, Vancouver, WA 98686

www.cascadefa.com

Service hours

Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Countertops and Backsplashes,
Hardwood Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Window Treatments,
Marble and Granite,
Interior Design and Decorating

FAQ

Cascade Flooring America LLC is currently rated 4.7 overall out of 5.

Sunday: 1:00 PM - 5:00 PM

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 9:00 AM - 5:00 PM

Cascade Flooring America LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Cascade Flooring America LLC offers free project estimates.
Yes, Cascade Flooring America LLC offers eco-friendly accreditations.
No, Cascade Flooring America LLC does not offer a senior discount.
No, Cascade Flooring America LLC does not offer emergency services.
No, Cascade Flooring America LLC does not offer warranties.
Cascade Flooring America LLC offers the following services: Sale & installation of ceramic and stone tile, wood, laminate, carpet, cork & other flooring, and sale & installation of laminate, tile and slab countertops. Complimentary design consultation and in-home estimates.

Contact information

11915 NE Hwy 99, Vancouver, WA 98686

www.cascadefa.com

Service hours

Sunday:
1:00 PM - 5:00 PM
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM