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Harts Services

Plumbing, Drain Cleaning, Water Heaters,

About us

Since 2013 Harts Services has provided the Pacific Northwest with top-quality plumbing, sewer, and drain services. Harts is committed to providing the highest quality work and hires the best talent - all licensed, expertly trained technicians who share Harts Services’ dedication to its core values and high standards of excellence. Harts keeps up on training with staff weekly to ensure they are up to date on the newest technologies. Customers can expect thorough 360 inspections of their plumbing system, loyalty plans, and education to ensure they understand their options and how to maintain their systems for better performance. Contact Harts Service for sewer and drain cleaning, hydro jetting, video inspection, open trench or trenchless sewer repair, plumbing emergencies and more. Harts is also a proud sponsor of the Tacoma Rainiers!

Business highlights

12 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing Repair, Plumbing Install, Repiping, Water Filtration, Bathroom & Kitchen Plumbing, Excavation, Sewer & Drain Services, Electrical Installation & Repair, HVAC Installation, HVAC Repair, HVAC Maintenance

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

3.6327 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
48%
4
5%
3
5%
2
8%
1
35%


Rating CategoryRating out of 5
quality
4.0
value
3.4
professionalism
4.1
responsiveness
4.2
punctuality
4.3
Showing 126-150 of 327 reviews

Larry S.
07/2021
1.0
bathtub refinishing
  + -1 more
The plumber had me turn off water and then he removed the faucets before giving me a price. without water in the house I had to have him complete the job. less then 100 dollars for parts and less then one hour to complete job I was charged over 900 dollars. they would not give me a break down of cost. DO NOT USE HARTS
Description of Work: outdoor faucets replaced

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$950

NINA N.
07/2021
5.0
water heater repair
  + -1 more
They were awesome. We had the unfortunate event of a squirrel crawling into our tankless gas water heater and chewing a wire, leaving us without hot water. Don't ask. Anyways, Hart came to the rescue quickly and enjoyed a few laughs with us on our luck and quickly fixed the issue. We've worked with Harts a few times. And will continue to call them for plumbing and HVAC needs.
Description of Work: Gas water heater repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Anne S.
07/2021
5.0
septic tank
  + -1 more
They were very professional and pleasant to deal with.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Sam A.
07/2021
1.0
bathtub refinishing
  + -1 more
Poorly- to customer base on follow up
Description of Work: Returned phone call

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1

Shannon O.
07/2021
4.0
plumbing
  + -1 more
They unclogged the pipe and drain for the agreed $93. I truly appreciate their commitment to their price that was quoted. I just am unhappy with them doing an estimate for over $30,000 to replace all plumbing, then trying to get me to decide right away. That is a a big decision and needs to be thought about. Too pushy with their other services that are offered. Would have preferred to have an estimate left with me and let me contact them if services were needed. Again, thank you for the affordable and quality work provided, but maybe back off on the high pressure sales after work is completed.
Description of Work: clogged pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$93

Larry V.
07/2021
1.0
plumbing
  + -1 more
They did nothing and now are looking for a review
Description of Work: Water leak
Rating CategoryRating out of 5

Wayne D.
07/2021
5.0
plumbing
  + -1 more
Excellent, They were both fast and professional in getting the task done.
Description of Work: Replace a section leaking copper pipe under the crawl space
Rating CategoryRating out of 5
Yes, I recommend this pro

Isabelle B.
07/2021
2.0
bathtub refinishing, plumbing
  + 0 more
Work was very expensive, supervisor in charge of work was unprofessional. Issues getting a hold of anyone to answer questions. Would not hire again.
Description of Work: Plumbing
Rating CategoryRating out of 5

Jonn M.
07/2021
1.0
plumbing
  + -1 more
Harts tricks people into letting their sales person into your home thinking you will get a drain unclogged. You called to get a drain unclogged for the advertised price however when Harts come they they have no intention of clearing your drain. What they want to do is to take advantage of you and sell you overpriced services, even if you don't need them. It is all about separating the public from as much of their money as you can. If you buy the overpriced services they want to sell you you get your drain cleared, otherwise you do not. If I had my way the attorney general would be all over you for price gouging and engaging in sharp and deceptive practices. Plumbers are paid by commission and so are incentivized to recommend high priced services, (needed or not) once they are inside your house.
Description of Work: I needed a drain cleared.
Rating CategoryRating out of 5

Keith P.
07/2021
1.0
water heater repair
  + -1 more
I had 2 water heaters replaced. Each water heater supplied a 1 bedroom rental unit. Instead of using a 30 or 40 gallon water heater for each unit, they used a extremely large water heaters for each apartment. Much more than I needed and very expensive. Since these units are rentals and I am very busy, I did not have time to scrutinize what they were doing.
Description of Work: water heaters replaced
Rating CategoryRating out of 5

Marian R.
07/2021
5.0
plumbing, water heater repair
  + 0 more
Hart's was FANTASTIC at keeping me updated in regards to my service appointment. Everyone I met was SUPER friendly, knowledgeable, and helpful. They explained everything in terms that I would understand which made it easy when making decisions on what work I wanted to have done. I would DEFINITELY recommend Hart's to anyone that needs a plumber.
Description of Work: Figure out why I wasn't getting hot water to 2 different outlets at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregg P.
07/2021
1.0
septic tank
  + -1 more
We told the company to leave and hired another company to replace the ONE bad float.
Description of Work: Pierce county requires an RSS inspection when selling a residence. We were told by the technician that arrived that one of the floats was not working properly. We authorized the tech to fix this one float and we were told that he would not fix just one......all of them have to be replaced which increased the invoice by $2000.00 Very poor customer service and business practices. They know that they have to pass the RSS report to sell the house so they UPSELL all the homeowners. I will never hire this company nor recommend this company to any friends or business acquaintances.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0


Flora M.
07/2021
1.0
bathtub refinishing
  + -1 more
I have NO idea how this company got name & contact information and is claiming I hired them. I never hired this company and have no idea why they are claiming I did.
Description of Work: N/A

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0


Mike M.
07/2021
1.0
bathtub refinishing, water heater repair
  + 0 more
They charged a fee for the estimate then quoted by far the highest price of the 3 estimates I got. No else charged an estimate fee.
Description of Work: New water heater
Rating CategoryRating out of 5

Brian M.
07/2021
1.0
bathtub refinishing
  + -1 more
Never called or contacted me at all. I guess they are too busy.
Description of Work: Need some minor home repairs
Rating CategoryRating out of 5

Natasha C.
07/2021
1.0
bathtub refinishing, plumbing
  + 0 more
They successfully cleared the line and ran a camera through. The worker told me I needed to clean and clear the pipes all the way to the street and main sewer or it would continue to back up. This would require digging up part of my front yard. He gave me a quote of close to $10,000! I got a 2nd opinion. The other company came out and inspected my pipes and said he did not see any reason to need this expensive job. It is now over a year later and my pipes have never clogged again. I believe Hart Services was trying to scam me out of $10,000!!! I tell everyone to use anyone except Harts!!! Always get a 2nd opinion!
Description of Work: all of my pipes were clogged and backing up.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$49

Bruce K.
07/2021
1.0
heating & air conditioning/hvac
  + -1 more
I really do not know who you are talking about. Another contractor did the job.
Description of Work: Natural gas lines need to be replaced.

Rating CategoryRating out of 5
professionalism
1.0


Laura P.
07/2021
5.0
plumbing, drain pipe
  + 0 more
Plumbers were professional and knew what they were doing. Did a more efficient and tidy job than what was described in the estimate
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt B.
07/2021
2.0
bathtub refinishing, plumbing
  + 0 more
Fixed it myself as they wanted an extreme amount for the repair.
Description of Work: Water Line repair
Rating CategoryRating out of 5

Demetria H.
07/2021
4.0
handyman service
  + -1 more
He did a Great job installing the front door
Description of Work: Front door installed
Rating CategoryRating out of 5
Yes, I recommend this pro

Britt S.
07/2021
5.0
plumbing
  + -1 more
Very professional, very fast and honest. The plumber was extremely friendly and courteous.
Description of Work: Angle stops and hoses replaced in all fixtures in my condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Paul A.
07/2021
5.0
bathtub refinishing, septic tank
  + 0 more
Clogged pipe to septic tank, cleared and reasonably priced.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Eric H.
07/2021
1.0
plumbing, drain cleaning
  + 0 more
It didn't. I had to hire someone else.
Description of Work: N/A
Rating CategoryRating out of 5

Rick S.
07/2021
1.0
bathtub refinishing, septic tank, sewer cleaning
  + 1 more
Bad... tried to sell service I didn't need.
Description of Work: N/A
Rating CategoryRating out of 5

Rose E.
07/2021
5.0
bathtub refinishing, plumbing
  + 0 more
Extremely well. It too a long time to unplug. The repairman had to get on the roof and access the vent in order to clear the pipes. He worked until he completed the job. I called them because they were having a special. It was well worth it. I think they lost money due to the time it took. Also, before the repairman showed up at our house, the company sent me his name, photo and a little personal background.
Description of Work: A plugged kitchen sink pipes
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

3510 S Pine St, Tacoma, WA 98409

https://www.hartsservices.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
HARTSDA824PE
Trade License Locale
Washington
Trade License Authority
Washington: Contractors
Trade License Expiration
07/03/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Wells and Pumps,
Water Filtration and Softening

FAQ

Harts Services is currently rated 3.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Harts Services accepts the following forms of payment: Check,CreditCard,Financing Available
No, Harts Services does not offer free project estimates.
No, Harts Services does not offer eco-friendly accreditations.
No, Harts Services does not offer a senior discount.
Yes, Harts Services offers emergency services.
Yes, Harts Services offers warranties.
Harts Services offers the following services: Plumbing Repair, Plumbing Install, Repiping, Water Filtration, Bathroom & Kitchen Plumbing, Excavation, Sewer & Drain Services, Electrical Installation & Repair, HVAC Installation, HVAC Repair, HVAC Maintenance

Contact information

3510 S Pine St, Tacoma, WA 98409

https://www.hartsservices.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM