Shoreline Concrete

unknown

unknown

.

Went well.

unknown

unknown

unknown

Excellent.

see above

good. Vern has a capable crew and was able to get the job done correctly and promptly. He basically came in and repaired a prior unsuccessful job that resulted in water leaking into the basement. They removed the old mortor and hole sawed a perfectly smooth hole in the foundation, then built a form and used the correct mix of mortor to reseal the hole and four conduits. They also patched the exterior of the foundation wall with black tar. For good measure, we dug a french drain to keep the water away from the foundation. It does not leak and the repair looks good. They did the work from start to finish in 4 days, and finished it on a Saturday too, so we could backfill the next monday.

I thought they were nice. They came out and gave me an estimate. The price didn't work for us.

Great experience! They estimated the project would take a week and they were done in 3 days. Very professional, great quality work and they cleaned everything up when they were finished. They always came on time and worked diligently the entire time they were here. I would recommend them to anyone, and we would definitely use them again!

Overall we had a very positive experience with the guys from Shoreline Concrete. The bid was provided quickly and accurately and work began almost immediately. The jobsite was kept clean and tidy during the entire process, and I was well informed of the progress at each step of the way. The yard was excavated to and concrete retaining walls poured quickly, before my schedule got in the way of allowing the opening to be cut in the foundation wall for the doorway. Once this was worked around however, they crew was quickly back on task pouring the stairs, etc. The original bid was stuck to with the only cost overruns coing as a direct result of additional purchases requested by me. If I'm really searching, the only negative thing I could come up with is that the excavator was left on site (in our back yard) for longer than I would have liked. It would have been great if they could have picked it up right after completing excavation, but it wasn't a big problem to have it there for an extra week or so. I will absolutely hire Shoreline Concrete again for any future concrete work.

"You get what you pay for..." Vance, the estimator, was an hour late for our first meeting to outline the project, and as I had an appointment, there was no time to ask all the questions or give all the dimensions to the project I needed to. I wrote an email upon receiving his estimate the next day, adding the kind of details other bids had provided, to make us feel better, all of which he agreed to. The bid was by far the lowest of four bids received. He gave us a date to start, and didn't show up. No call to reschedule. The workers showed up a week later, with an email notice in the morning, warning me that they were on their way. In spite of being shown where the sprinkler heads were, one was broken. The worker was able to fix it, but I had to make an emergency run to get parts (not what I had planned that moment). The workers were polite (smokers) and worked hard removing soil the first day. Some days later, they were back to build the forms. Several nice days passed, with no word from the company as to when they would pour the concrete, they finally came. As far as I can tell the pouring and washing was fine. I had to meet Vance at Mutual Materials to choose the brick. We wandered separately around Lynnwood/Edmonds for an hour before I finally called Mutual to find out what happened to their Lynnwood store-it was moved to Mukilteo. Once we met, and the brick was chosen, Vance tried to get me to pay for the bricks. I said no, I would pay for them as part of the overall payment. He said he would subtract it from the estimate, but I said "No, that's a hassle to keep track of, and it's part of your estimate, let's just keep it simple". No one showed to do the brickwork, so I called and said Vance had promised the job would be done by 5/11, after which they immediately showed up to lay the brick. Someone came to "clean up" the day I left town, and when I returned, I found lots of cruddy washed, dried concrete, some of it entangling the plants in my garden. That really burned my cookies, so I emailed and said I would pay the remainder when they came and picked up the bucket of concrete I had picked out of my landscaping. No one apologized, but someone showed up right away!

Vance called me back immediately (within 1 minute), and after I explained the job to him, he advised me to call a handyman to do the work because it was so small. Because of the minimum his company charges, he knew it would be "ridiculous" to charge me their minimum. He also advised me on how much my job should cost. Vance definitely earned at least a bid on a future large project because of his responsiveness and honesty.

We are planning to go with him, but we just need to call him back and talk to him. He was the cheapest. He was very nice and easy to talk to. He made me feel comfortable.

They were easy to work with. Offered a good price. They are poorly organized and often confused over billing, nature of the product and other things. Mistakes were made, but they were always dealt with in a timely and fair manner. A lot more organization would go a long way to making this a great local company.

We got a good experience with that estimate. They were thorough and knew much of the problem thoroughly. They gave us a thorough estimate, which was very reasonable. We decided to delay that work until this summer. I would use them in the future.

The work turned out very well and they delivered the concrete on time. It was pretty easy to get a hold of them. The price charged by them was good too.

They did a FABULOUS job. They arrived when they said they would, were very professional, and put more wood under my house than I ever thought possible. They made sure the room is absolutely level. I call the room my "earthquake room" because if there is ever an earthquake this is where I want to be. The room is rock solid. Every man on the crew seemed very knowledgeable and one of the men has been working for the company for 20 years. I highly recommend this company.

Generally OK, but there were weeks with no activity. It was 11+ weeks from when I signed the order until the first concrete was poured. There was little or no communication during this period and I was left not knowing whether they were expecting me to do something before they could continue or were just delayed by other work. All concrete was poured within a week in two separate pours. Quality of the finished work is satisfactory, but not exceptional. I would call myself satisfied, but not impressed. I would use Shoreline Concrete again, but would establish expectations up front as part of the project discussions.

Great overall experience. Vance was helpful during bidding. The foreman Keith was very knowledgeable and the crew worked hard to finish the job. The finished product is great, no complaints.

Very competent and knowledgeable. They know concrete and how to properly install it. Also, they are nice people and they did cleanup well after themselves. Unfortunately, they don't really know how to run a business. They obviously overbook and job hop based on who complains most. They would show up for a few days and then disappear for a week. If you called to complain, they would say they would be out in a day or two, but not show up. If you complained a lot, they would show up again for a day and then disappear for a week. The problem with this is that we had a big 10 foot long hole in the side of the house. Somebody could have easily walked into the hole, pried off the boards I installed over the interior doors, and gotten into the house. The job should have taken 1.5 weeks, but took 1.5 months because they only worked a day or two a week (if we were lucky). There were several weeks where they didn't show up at all.

The owner instills integrity. Very reliable.