Lake Washington Windows & Doors

Very smoothly

It went excellent.

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Very smoothly!

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Adrian is very easy-going and pleasant to work with. Not the in-your-face "salesman" type you might encounter elsewhere which was nice. He calmly answered any questions with professionalism and detail, in person and in emails. The install crew was 2 guys, got the job done in 2 days. They were courteous and willing to answer any questions but I generally tried to stay out of their way as to not interrupt their work. They did great job overall...but I did notice two small things when I was looking closer a couple weeks after the install. 1) All the weep flaps on all the windows were caulked shut, and 2) I found one window that was not caulked along the bottom on the exterior. Luckily both of these issues were very easily fixable so I took care of it myself instead of calling them. But please note I am 100% sure that Adrian would have taken care of it if I brought it up to him. Perhaps a close visual inspection after the windows were installed would have caught these issues before I did. I felt the overall process and professionalism was very good and I would definitely recommend them to others.

It went great! I went in and got an estimate, it was a great price. They took the car in on Monday, and I had it back on Friday, no problems. It looks like new. I will definitely use them in the future and can highly recommend them.

The crew was excellent! Arrived on time, worked hard, had wonderful personalities, answered any questions with courtesy and professionalism. Did beautiful work, cleaned up after the job, and thanked us on the way out. I wouldn't hesitate to recommend this company to anyone looking for a great job at a fair price. We had one of the Big 2 quote the job and it was twice as much!

Excellent job on repairing the damaged siding on the backside of the house. They matched the old and new siding perfectly and arrived on time to complete the work. I strongly recommend Lake Washington Windows and Doors.

We were impressed with Adrian Au's overall professionalism and responsiveness. He always answered our calls or returned calls promptly. The work competed was excellent. Everything looks great. Especially like the front door, windows, siding and inside trim of the windows. Only two small criticisms: Paint job was average. Looks fine, but just not sure they put the time into prep to make sure we have long-lasting paint. Also, the installation of our french door was not perfect. There were a couple issues, but Adrian was quick to send someone out to fix.

They did an excellent job. The owner scheduled everything very well. He came over after the installer installed the windows and inspected everything. We found out there was a missing part so he ordered a new part through the manufacturer for us. He was very helpful and worked in a timely manner. I think we got the best price and excellent quality.

Provided estimate. sent installer to confirm size and install method. Advised when windows had arrived. Scheduled the install. Installed. Owner, Adrian Au, payed a follow up visit to ensure that we were satisfied. The quality of the windows is superior. The fiberglass is a superior frame product because it is stable and paintable. Adrian Au is very professional. We will have Washington Windows and Doors do more work for us.

We had a great experience from beginning with the estimate to the end with the completed work. We would use them again for another siding job.

They are pretty good, but I haven?t decided yet if I have to get the work done by them or not, as I have received estimates from other companies as well. The technician gave me thorough information and was very professional. I would use their services in the future to get another quote.

They were very responsive and communicative while they were out to my home. They called me when they said that they would and they communicated well with me throughout the estimate process. The estimate came in at about fifteen or sixteen thousand.

Fabulously! Adrian's team is clearly superior. Not only extremely nice and good folks, but they were asking about MY needs! Adrian estimated that the job would take 3 days -- they were done in 2! Good work all around. The window provider has a few tweaks to do. When I told Adrian about that, he was on it immediately -- the manufacturer could not have been more responsive. Also, Washington Lake Windows & Doors has quite a few sub-contactors. One of them painted my door (at my request). He was wonderful from the first visit. He did an excellent job. I pointed out to Adrian the very minor things that the sub had missed (please note, I am very fussy!) and the sub came w/in two days to do the touch ups. I don't know that I could have asked for anything more. I didn't know (this being my first time doing a substantial change) that the DUST would be EVERYWHERE! I was not prepared for that or the clean-up involved. Got it done . . . things are great and I told Adrian about it and I'm sure he'll prepare any new customers to avert that problem in the best way possible. I do, very much, recommend "Lake Washington Windows & Doors".

Adrian Au was professional, courteous, punctual, respectful of my time and my home. He did what he said he was going to do when he said he was going to do it, from start to finish. I love my new windows.

The were excellent, very professional, and accommodating.

We did not end up going with this company but had we not had a personal contact with another company that ended up doing the job, we would have chosen Lake Washington Windows. Great professionalism and value for the work proposed.