OLYMPIC ELEVATOR COMPANY

Appliance Repair, Home Healthcare - Disability Equipment & Services

About us

We perform work on both commercial and residential elevators and accessibility lifts.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

We are a full service elevator company which works on both commercial and residential elevators and lifts. We do new construction, modernization, repair, maintenance, and code compliance work.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.3
responsiveness
4.5
punctuality
4.5
Showing 1-18 of 18 reviews

Scott A.
05/2018
5.0
Great job, great crew. Very pleased with the product.
Description of Work: Install a stairlift

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,350

David K.
10/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Eric H.
08/2015
1.0
After placing a deposit down on a used lift, 6 months later Dan did a site visit and realized that the elevator was not fitted for outdoor use nor did the door swing out in the proper direction. We requested our deposit back and they returned half of it. To summarize my experience with Olympic Elevator: I found them to ultimately be unprofessional, uncommunicative and consummative of my time and energy.
Description of Work: Offered to sell me a used outdoor wheelchair lift, which I agreed to.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,500

Bard H.
07/2015
5.0
Twice they have come to correct the mechanical errors on our elevator that was installed by Med Systems dba Adaptive Installations. Fortunately, we have Olympic to correct the existing errors of the installer, and they come as soon as possible when the elevator fails. Our architect, Mack Pearl, Bainbridge Island, should have used Olympic for the installation.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Frieda T.
05/2015
5.0
appliance repair
  + -1 more
.
Description of Work: They overestimated how quickly they could get a permit for installation, but once they got the permit, the stair lifts were installed quickly and the required inspection was performed soon. They have not been very responsive to my e-mail questions about the remote controls not being reliable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$12,600

Laura O.
04/2015
1.0
Our elevator was stuck below the landing. This is the second company that we called to come out and have a look at the elevator. Tech performed a reset which had been also done by first company and then tested to see if it was running properly. He told me it might get stuck again. He promised to look into the manufacturer recall and find out how to perform the programming on our elevator so that it would no longer get stuck below the landing. He took a copy of the recall letter that I had. He never called me back. Three weeks went by and I called and left several messages. In the meanwhile I got a bill for $252.81 from them. I paid the bill even though my elevator was now once again stuck below the landing. So, basically I paid for nothing. Finally found a company that followed through on the recall and fixed my elevator correctly. It has been running fine ever since. I would not recommend this company at all.
Description of Work: Performed a "reset" on our elevator. Promised to look into a manufacturer recall on our elevator that we had a letter for. Gave technician a copy of said letter.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$253

David H.
02/2015
5.0
unknown
Description of Work: Serviced the elevator in our condominium.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sylvia C.
02/2015
5.0
They were able to schedule the appointment soon after I called. They were very prompt and professional, and the elevator has been working great! I will definitely use them again.
Description of Work: They came and performed some very needed regular maintenance. We had just moved into the house and the elevator had not been serviced for some time. They were able to correct a few issues, and did regular upkeep to keep the elevator in good condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

james L.
12/2014
5.0
.
Description of Work: Had some delays in getting parts and installation. Finally Andrew came and tightened all the loose fittings from the prior repairs and the elevator functions fine.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Delphine S.
04/2014
5.0
Their service technician was very professional, quick and through. He diagnosed the problem, fixed it and did a full maintenance service on the elevator. He only charged us for the maintenance service, even though it took some time for him to diagnose the problem that was causing the elevator to stop and to fix that problem. we were very pleased with the service.
Description of Work: Olympic Elevator troubleshooted a problem with our in -home elevator that was causing it to stop between floors and then performed a maintenance service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Annie W.
02/2014
5.0
I couldn't be happier with the job Olympic Elevator did at my parents' house. We were under a very tight deadline (about three weeks) to get my parents' house accessible. I met with two different vendors (the offered free in-home estimates) and Olympic's pricing and availability was the better option. They hold inventory on-hand in their warehouse, so that allowed for a very quick turnaround to get the job done well and fast and enabled my parents to be moved back into their home within just a matter of weeks. Dan (as well as everyone I met on his team) was extremely professional, responsive and considerate. I highly recommend.
Description of Work: Olympic Elevator installed two sets of straight stairs in my parents' home. Price included stairlifts, installation, and permitting/inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

JOHANN W.
08/2013
5.0
appliance repair
  + -1 more
They are good. They came out a couple of times. They are pretty responsive. We had some problems and they serviced it. Last Friday, they came and fixed something. The cost was almost $3,000 I think because they needed a new part.
Description of Work: Olympic Elevator Company fixed our elevator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Cathy G.
03/2012
5.0
Uncategorized
  + -1 more
had a bid on an external elevator. the men were very professional.
Description of Work: obtained a bid on an installation of an external elevator. ended up having a wheelchair ramp installed by another company. it was much cheaper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane C.
02/2012
5.0
handicap equipment
  + -1 more
It was so nice to work with such a professional person as John Ballew. I would definitely call John for a yearly mechanical servicing and would highly recommend the Olympic Elevator Company to anyone in need of this service.
Description of Work: John Ballew from the Olympic Elevator Company was prompt, polite and explained the problem (dumb waiter not working) to me. There actually was nothing negative about this visit including the initial call and the follow-up call the next day to make sure that the elevator was working to my satisfaction.

Rating CategoryRating out of 5

Yes, I recommend this pro
$240

Michael H.
01/2012
5.0
appliance repair
  + -1 more
This company is very professional and they knew what they were doing. They informed us on how to maintain our elevator in the future.
Description of Work: This company serviced my elevator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Barb ..
01/2012
5.0
handicap equipment
  + -1 more
Not much to tell above and beyond what was said above. It was hard to decipher what the actual problem was, and it ended up being "leaking gears". It works perfectly now.
Description of Work: Elevator in a three level home had been serviced multiple times, the past year, and still would not continue to run smoothly. Fired the orginal company working on it in favor of Olympic,,,,,,,,,,,,,,,,,,they were easy to talk to, showed up very early in a.m. to allow tenants to go to work, explained what they were doing and why. This $$$amount listed was for three visits.

Rating CategoryRating out of 5

Yes, I recommend this pro
$1,039.55

Andrea P.
12/2011
5.0
They are honest and offered a really good.
Description of Work: I got a quote from them to service & maintain elevators.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki H.
12/2007
5.0
This kind of customer service is extraordinary these days. Their regular hourly rate is competitive with other elevator companies, but I doubt any of the others offer this kind of service.
Description of Work: I have a residential elevator because of a health condition. It was installed two years ago and recently began to leak oil. The company that had installed it was not returning calls. I was in a fix because I needed the elevator, and the oil was leaking onto my wood floor. The manufacturer referred me to another company, Olympic Elevator. I left a message and one of the owners called me back promptly. He came right over within a half hour, assessed the problem, and within 40 minutes had done a temporary repair to get the elevator working until a crew could come out to do a more permanent repair. He had told me on the phone that the base rate was $175/hour. When I went to pay him for his time he told me there would be no charge for this visit. I was definitely pleased with his generosity, and they have my business permanently now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    16541 REDMOND WAY SUITE 409-C, Redmond, WA 98052

    www.olympicelevator.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Home Healthcare - Disability Equipment & Services

    FAQ

    OLYMPIC ELEVATOR COMPANY is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    OLYMPIC ELEVATOR COMPANY accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, OLYMPIC ELEVATOR COMPANY offers free project estimates.
    Yes, OLYMPIC ELEVATOR COMPANY offers eco-friendly accreditations.
    No, OLYMPIC ELEVATOR COMPANY does not offer a senior discount.
    Yes, OLYMPIC ELEVATOR COMPANY offers emergency services.
    No, OLYMPIC ELEVATOR COMPANY does not offer warranties.
    OLYMPIC ELEVATOR COMPANY offers the following services: We are a full service elevator company which works on both commercial and residential elevators and lifts. We do new construction, modernization, repair, maintenance, and code compliance work.

    Contact information

    16541 REDMOND WAY SUITE 409-C, Redmond, WA 98052

    www.olympicelevator.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed