Blue Flame Heating and Air Conditioning

Blue Flame Heating & Air Conditioning I spent 2 weeks researching HVAC companies in my area.Two of the HVAC companies I interviewed tried to steer me toward solutions and equipment I wasn't asking for. Both of those companies also didn't even bother to do a Manuel J residential load evaluation to determine what size of HVAC system I would need. Kyler - the Blue Flame advisor/estimator walked me through my options and the pros and cons of the different HVAC systems. He also showed me the yearly cost difference (graph) of AC/Gas versus a heat pump. I didn't feel he tried to sell me a particular brand or use a lot of HVAC jargon to overwhelm me. They were able to schedule me for an install for 2 weeks later (although I was able to move it up a week because of a cancelation). I ended up replacing and upgrading my 20 year old gas furnace from 80% to 96% efficiency, 2 stage (Rheem), added a Trane 17 seer A/C unit, and a Mitsubishi ductless heat pump, and replaced my flex ducting with rigid ducting, and I also replaced my thermostat with a new 3rd generation smart Nest thermostat (highly recommend).They had everything up and running in 3 days (plus one day to insulate the ducts, do a pressure test and adjust the dampers). Day 1 Luke and Mannie installed the furnace, day 2 they installed the A/C, ductless heat pump, and removed the flex ducting. Day 3 they custom fabricated and installed the rigid ducts in my crawl space, charged the A/C, checked for leaks, and did a final inspection on the entire system. The primary installers, Luke and Mannie were incredibly knowledgeable, professional, and hard working. The amount of work, and skill to fabricate a custom HAVC install is hard to describe. At one point there was 3 trucks in front of my house (a different group of Blue Flame installers had finished early on another project and came over and pitched in) with 6-7 people all working as a team. Everything is working perfectly, there was a high level of professionalism and skill that went into every aspect of this project. The overall cost was competitive and fair - you get what you pay for. I highly recommend them - it was a great experience. Getting the right contractor is the most important part of HVAC solution, more important than the equipment it self.

Installed Ductless AC unit to Bonus Room. Required some unique solutions. Handed all with skill and professionalism. Unit runs great. Going to use them to maintain my furnace.

very fast workers

Fast response - diagnosed and fixed problem. I would hire them again.

The inspection and installation was done by experienced and knowledgeable persons. They knew how to answer any questions I had, and explained my options and let me decide. Their advanced booking system was a pleasant surprised. I received an email showing photos of the technicians who were on their way to do the job. This is an excellent security and accountability system. When they showed up at my door, I knew who I was expecting. Very satisfied with that service! I signed up for the annual service contract, because it really is a good value. Furnaces need servicing, and this just covers that cost and includes any emergency situations at no additional charge. I anticipate having trouble free service with them for years to come.

Very professional. Fair pricing and thorough checkout of my furnace.

They came when they said they would.

Clean curious and efficient. Thanks

Good communication

The technicians are friendly, on time and complete the job satisfactory.

Reasonably priced. Tech knew his stuff. I expected a hard sell to buy a bunch of equipment. He stated that there were parts that needed to be replaced but nothing urgent. I told him not now and, surprisingly, he said no worries and did only the work that was needed. Refreshing.

Prompt, professional service. Knew what they were doing, explained everything to me and everything has been working great since.

Very professional.

polite and on time

I recommend them because they are professional and courteous, but I do feel their hourly rate of almost $200.00 per hour is excessive.

Efficient, friendly, honest service.