DaBella - Olympia (Roofing)

Today is our estimate for a roofing replacement. After talking at length with the sales person John Chappell, we decided to sign a contract! John is the consummate professional. He spent the time other estimators didn't. He explained the entire process and showed us samples of the products to be used and to bring our roof up to code after severe wind damage. We were impressed with his knowledge and willingness to answer our questions and concerns. Reve is not the highest nor the lowest estimate we've received for our project but it was Johns personality and his loyalty to the Reve Company and the GAF Timberline products that sold us on REVE. REVE comes highly recommended by this family/homeowners. Dan/DeeAnn B

Keegan and Cole came to my home to give me an estimate. They were on time, friendly and very knowledgeable. They climbed up on the roof took pictures, looked in the attic. They showed me pictures of the roof problems and patiently went over all the steps that were needed to replace the roof. They took there time explaining the roofing options and financing options. I ended up hiring them and will be getting a new roof in 3 to 5 weeks.

Reve Exteriors provided an excellent roofing experience from start to finish. Sales Representative Nicole Lyle was thorough, friendly, dedicated, and skilled in her work. Nicole helped us to understand our re-roofing needs and our options, and she assisted us in deciding the best mix of materials to get the style and kind of roof we wanted. We decided to replace our old roof with 3/4 inch plywood boards covered by Tiger Paw Deck Protection, and then covered by GAF Timberline American Harvest Lifetime Shingles in Saddlewood Ranch tone, with Stain Guard Algae Discoloration Protection. In addition, a complete drip edge was installed along the whole perimeter of roof lines. We also arranged for installation of valley metal, new flashing around the chimney and skylights, and Weather Watch mineral surface leak barrier on valleys, around skylights, chimneys, and all penetrations, and Pro Start starter strip along the perimeter of the roof lines. Finally, we arranged for installation of cap ridges and hips with Ridglass Cap Shingles, as well as a new Ridge Vent system to promote attic air circulation. The initial meeting with Nicole was on 12/10/16. We met with three other companies, and this helped us to determine that Reve would be best for us and our home. We finalized and signed the contract with Nicole on 12/23/16. All roofing materials were delivered on 1/4/17 by a careful and hard-working crew lead by Sean. Work began on Sat. 1/7/17 and is being completed today, Tuesday 1/10/17. Juan Diaz Alvarez, the Project Foreman, and his co-workers Benito, Jose, Cesar, , Jonathan, Eric, and Miguel are friendly, professional, focused, determined, and very hard-working. They persist with great energy and effort, even in the face of cold early January weather and intermittent rain on several days. You could tell that they enjoy their work, and that they work well together. The new roof looks wonderful, and, with proper care, should last for many years. Reve has the right formula, the right materials, and the right people for doing a great job building a superior roof and roofing system, on time, and within a fair budget. We love our new roof, and our experiences with all Reve employees! Thank you so much! Yours, Dan and Rebecca

Reve representatives John Chappell and Joel Satterwaite did a thorough job of inspecting my roof and recommending appropriate corrective action. Reve replaced my roof, removed an unwanted roof antenna and replaced a kitchen skylight. The work began at 10 AM and was completed at 6 PM on December 30. All large pieces of construction debris were removed after completion of the work. The work looks good to me. I am awaiting the promised review by a Reve representative of the subcontractor's work and a promised referral to another contractor for the repair of the roof over my back deck. A dumpster to collect construction debris was deposited on my driveway, after prior notification, on December 28. It was initially placed where it would prevent my car from moving in and out of the garage. After I talked to the delivery driver, it was moved where it no longer blocked my car. It was removed from my driveway on January 4, at my request.

Although they touted "factory trained installers", they spoke less English than the guys in front of home depot... they did a pretty good job overall, the workmanship was just fine.

Very personable and complete presentation. They took their time to really educate us about roofing. I would highly recommend this company.

The salesman, Joel Satlerwhite, was very knowledgeable and helpful with me in making my decision to hire this company for the roofing project that I wanted. He answered all my questions. I am looking forward to seeing my new roof.

This review is for the presentation and signing process. Cole LaBar and John Chappell were professional and very knowledgeable.

Found Reve Exteriors on Home Advisor's website. They were quick to get someone out to give us an estimate. Explained what the product was and what installation involved very well. Once the weather cooperated they did the job in one day. The roof looks fantastic, Best looking and best roof in the neighborhood.

After our roof started to leak we did some research on roofers. We found Reve Exteriors and they contacted us quickly to setup an appointment. Aaron Lammey came by and gave us a comprehensive presentation on the Reve Exteriors Company, their products and warrantee. Aaron was polite and thorough as he showed us several options and pricing. He left information for us to review and a few hours later we decided to go with Reve Exteriors. The work has not been scheduled yet but we are looking forward to a job well done. Ratings are based on the presentation.

What initially we thought was a great company has now turned into a nightmare. I was willing to overlook the fact that they left a mess behind when they were done but they incorrectly installed the roofing around our skylight wrong which led to a leak and interior damage. Their "fix" was to slop on some black tarry looking substance very sloppily and have refused to acknowledge that anything needs to be done about the interior damage the leak caused. The battle continues...

Had a terrible experience with this company. Promised top tier service had 4 to 5 skipped and cancelled appointments, unwanted changes to materials, charging for replacement materials ludicrously higher (charging tongue and groove instead of plywood price). Not pleased with them at all.

Well the contract was with Reve Roofing the work was done by Camp Roofing. They were very professional very good at what they did. I was very happy with the job

Extremely hard working crew

The salepersons that come to my house were great. very informed and respectful Keegan Chapman and Josia Owinyo kudos to them. I will review further once the job is done

From Keegan Chapman, our very knowledgeable sales person, to George the foreman of the roof crew, everyone has been kind, honest and trust worthy. Our new shingle roof adds so much to our house, in looks, value and for peace of mind. I can't wait to see what the finished roof will look like with the new gutters that are to be installed. Reve Exteriors is taking great care of us. We will certainly be using them for our future home improvement needs.

Josiah Owinyo came out to give us a quote on our roof and gutters. He spent quality time on assessing our needs, explaining the product and procedures, and finding us the best deal. Josiah created a partnership with us in our journey of obtaining a new roof. Because of his time, energy, and genuineness we feel we made the best choice with choosing Reve as our roofing & gutter company.

Nicole Lyle came out and gave us a quote for our roof. It was in really bad shape with rotten plywood and she was able to tell us how much would need to be replaced and what could be salvaged. Other companies had told us that all the plywood would need to be replaced. We needed it done quick and they were able to accommodate us. Their warranty is the best we've seen. We are very happy we hired them for this project.

We met with Nicole Lyle yesterday to discuss the replacement of our asphalt shingle roof. Nicole did a very thorough inspection of our roof, then she sat down with us and explained what needed to be done, the products they use, and the process to replace our roof. Nicole explained everything clearly and answered all our questions. We feel very confident we have chosen the best company for this project. Thanks Nicole!

My fiancé and I had our free estimate done by Mr. Josiah. He was an absolute joy to work with. His consultation was everything we needed to here and his extensive knowledge about the company and product put our minds at ease. So much so that we hired the company!

Here is my review for the service we got yesterday from Nicole. She sold the Reve ‘deal’ to us by her personality and knowledge of the product. We had four other contractors give us a bid and she was the most concise and informative of any of them. None of them described the quality of the products that they would use or the purpose of each one. They did not talk about any guarantee at all. We had been sure of our choice before she talked to us about their roofing plan but changed our minds after she gave us her discounts and estimate for the total job. None of the other contractors would do the gutters but we got them to also be included in our bid so it was no more than some of the other bids. I am so excited to be able to get our new roof done quickly. Plus, I love, love, the color of the roof that we chose. It should definitely improve the look of our house.