DaBella - Tri Cities (Roofing)

Keep daily eyes on work quality...

We hired them October 16th, 2017. Today is January 7th, 2018 To date NO WORK has been done. I have asked for a refund of my deposit. The only time I have heard from them is after an email asking what is going on.

The installer was super fast, friendly, and cleaned up after himself. He’s the 7th subcontractor I’ve had over in the last 4 months for various other projects and by far the best. His work is impeccable!

Install is still a couple months out. Sales demo was very informative. Jennifer was most accommodating when our appt was interrupted due to emergent need to leave on our part. She came back 2 hours later and finished the process. Looking forward to upgrading 66 year old windows

Arron and Bill were tireless in their arriving to work everyday and getting right to the project. They were pretty much all business unless I asked a question and then they would take the time to answer me and fill me in on what I needed to know. Very nice people. They had very cold days to work in and they just kept at it until it was done and always with our comfort in mind. Great representatives of both the window sellers-Reve and the window producers -AllSides. Beautiful, gorgeous windows. I'm very pleased. Expensive but far above the common windows bought at Home Depots and such, thus making the extra money spent well worth it. They will last forever and they have the warranty to back that up.

Great experience, very refreshing working with a company that actually does what is expected in Portland as it seems very hard to find. From the supplier dropping off the materials to the crew doing the work, very professional and great workmanship.

They're awesome

Excellent workers worked in freezing and windy conditions

We had our roof replaced and part of the siding on our house replaced in late October/early November. Most importantly, our gutters were severely damaged as part of the roof job and my husband and I have called DaBella a dozen times over the last 4 weeks. We have been told the gutter crew would call us, and told the gutter crew would come out on the coming Saturday, but no one shows up and no one calls back. I keep calling the office back and they have no idea what I’m talking about. My gutters are cracked and spraying water all over the house and walkways and now I’m going to have to pay for them myself because DaBella won’t take responsibility and replace what was working perfectly before this. Also, the sales rep was terrible—we were told to expect 45 minutes for our appointment to have the roof assessed and he over stayed his welcome there for 3 hours babbling on and on trying to up sell and chat. I was clearly getting ready for work and making dinner in the background and he just kept talking and talking about how great DaBella is. He incorrectly told us many things: we were told there would be a post-project inspection, which the office told later that they rarely do that and we must have been told wrong; we were told that we wouldn’t have to start paying the roof loan until we were satisfied with the work, and the bill showed up in the mail before the project was done; we were told everything would be put back together, but the siding crew removed all our light fixtures and said they are not responsible for putting it back up; we were told the whole project would take 2-3 days and it took 2 weeks. I am so angry with this company and I will never recommend them.

It has been a good experience and valuable education learning about And choosing the correct therapeutic walk in bathtub. Knowledgeable , helpful.Very nice people . Dave’s a good man.

Ask a lot of questions get date of commitment if you do hire them for a job

They did the job

Great value - fast turnaround time and they were very thorough.

I liked working with the company, the job was done earlier than planned and the results look great. I think the price is really high, but I will tell you in 45 years if it was worth it.

We had Reve come out to give us a bid on windows, but they were way beyond our budget. They did, however, give us a quote for our roof which needed replacing. Our new roof is beautiful! The customer service was great, except that they were not forthcoming with their lead time. It was more than a month from the date of the bid to the start of the work. We were ok with the long lead time, we just wish they would have been up front about it.

My wife and I are so excited for our new bathroom. Your reps were very professional. Helped us with our questions. The quality of your product sounds outstanding low maintenance high performance and great looking

They offer pre-painted Hardy Plank high-quality siding with good quality work. However, please note that they don't offer painting services, so, e.g., if you need to get eaves etc. painted to match, then you'll also need to hire somebody else. Putting back electrical lamps etc. may also be an issue.

This is the company to go to for roofing!! Other than a few missed call backs on there part, they were some fine folks to deal with.Can`t write a complete review till we have been through a winter than I would be able to say more. But if I had to do over it would be DaBella Exteriors. But be prepared to pay a lot higher price. Sierra Marshall & Aleksandr Antonov were there pitch or sales people they were very helpful during there sales pitch.

DaBella is great to work with, however, their follow up service is lacking and their pricing was above industry standards.

DaBella moved in, attacked the project quickly and thoroughly. The only problem we had was that the truck filled with tear-off material was not very efficient at moving it out. They left the loaded truck on the street in front of our house over a weekend. Also, the tear-off crew had to quit working several times because the truck was full and they couldn't get a driver to haul stuff away and bring an empty truck. DaBella was very professional in their presentation and followthrough.

I can’t recommend REVE EXTERIORS LLC. There are several reasons why. One reason is Steve White the sales representative he said we needed to give them a good report on Home Advisor and he would give us a discount and we needed him to write a check and he wouldn’t cash it until they completed the work. They cashed it right away. We had a week set aside for them to start the work and agreed upon it. Because we had to get things done before they could get started on our roof. About 3 weeks before the start they delivered the materials and dumpster I never got the message. 2 weeks before the start date one installer called said he was going to start a 1 1/2 early and the dumpster was in the wrong spot. I tried to explain to him that we weren’t ready and that the dumpster people put it there because of wires. After about 10 minutes of trying to talk to him I hung up and called his boss Alex. He told me he would call me later that day to tell me when they would start he never did. So I called Steve about my concerns he tried to brush me off told me not to worry. I waited 2 days then I started calling Alex they kept telling me they were in meetings after 2 more days he finally called back said he forgot. He said they would start on Monday of the week we agreed upon in the first place. On that Monday nobody should up after more phone tag because of meetings he told us they will start on Thursday. They finally completed the work and it looks nice. But they left unused plywood and debris on the ground the installer said someone would be by in a couple days to get them. Over 3 weeks later and 10 phone calls due to meetings they finally came and got it. I told them I was very disappointed in their Customer service.

they don't do like they say