DaBella - Tri Cities (Roofing)

Richard Macklin was a very knowledgeable sales rep. for this company and it was pleasant to work with him. He answered all my questions and explained the whole process extremely well. I was happy to sign a contract with this gentleman and I look forward to an excellent job on my new roof.

The sales representative, Brian was very polite, professional and very knowledgeable.He gave us lots of information, was willing to work with us on the cost that would be affordable & explained the process. We contacted several different companies and nothing compared to what Reve Exteriors had to offer. The new roof will be installed in a few weeks. I will follow up with another review once the project has been completed.

The sales side of the experience wasn't perfect. They were a little pushy and the product was a bit pricey. The subcontractor who did the work was a joy. The crew was pleasant and professional and the project lead made sure everything was right. There was one item where the salesman appeared to misrepresent the situation, but the sub made it right. In a perfect world, I'd love to buy the product directly and hire the subcontractor.

Richard Macklin, gave us a very professional and concise sales pitch, he was personable and knowledgeable about the ins and outs of fixing up our particular house. I will add more to this account as the job progresses.

DaBella was very prompt to respond to our inquiry. They clearly detailed what the project would entail. The installer was very professional and did a great job. We were very pleased with the results.

I was impressed with the amount of time they spent explaining everything, the thoroughness of the investigation, and the booklet they left behind. Also, they offered financing....without that , I wouldn't have been able to afford it. The quality of the roof is top-notch!

RIght from the first meeting with Brian Patterson I was impressed. HE was very personable and professional. TOok the time to explain everything in detail and educate us on the roofing system. We were informed as to what to expect and that is exactly what happened within 2 weeks we had our beautiful new roof. The workers were very friendly and did a remarkable job. They were in and out in 2 days. They cleaned up everything before they left. We were very please with the whole process. Brian phoned to follow up to make sure we were happy.

Fast and efficient

Patio door done at the same time, would highly recommend them to anyone.

great work crew, fast and neat. Pouring rain and they kept working. They exceeded my wife's concerns.

Our project started on time and finished /2 day more then planned,we did have afew issues come up but they were very quickly fixed and the our full satifaction. We have a great roof that is a quality product.

Beautiful roof, extremely happy with the work and the quality of the material. I would definitely recommend them.

Be careful that you get everything in writing from the sales pitch or they will get away with doing much less. They tried to get me to pay an extra $1600 for skylights that were in the contract to replace! I put a nail though my foot after they left as they did not use the metal detector they promised, I found 50 more nails after an hour of scouring the front yard! When the skylights were eventually installed they were too big so they placed them over the old framing and sealed them on that way. Just crap. Hopefully the roof will last the 50 years they 'promise' but their reputation is permanently ruined with me and I will tell everyone. So sorry I used them.

Richard Macklin actually stopped to talk to me while in my neighborhood. He had just finished up a roof on a house around the corner from mine. He noticed I had some missing shingles and wanted to know if I had time to go over the possibility of replacing my roof for me. I did and he discussed with me the way that Reve Exteriors worked as a factory certified installer for GAF and that the warranty was in place to take care of the home owner for 50 yrs parts and labor. Since I did not want to deal with it in the first place knowing that i will not ever have to again was the exactly I wanted! The crew worked very hard and cleaned up daily! Just like Richard said they would! Everyone from start to finish was professional and respectful I couldn't ask for a better job to be done. Integrity and honesty is a hard thing to find now days and Reve has that in spades. Thank you for stopping by that day and taking the time to politely ask me about my roof Richard. The company you work for is lucky to have people like you and your crews representing them in the best way possible. Again thank you for a great looking roof and a job well done!

The workmanship was good and very quick. From purchase through installation it was only a could of weeks! Matt , the salesman, checked in with me personally after the job was complete. The roofing crew even cleaned up the bit of debris that went into my neighbor's yard!

Left our home clean and did great on getting the roof done in a timely manner. Looks better than other new roofs in our neighborhood. Work was scheduled on the days I wanted. The cost was higher than average but less than the most expensive. Like the new ventilation and all the flashing. Much better than the original roof. Installers were friendly and did not mind us watching and photographing from a safe distance. Plus my gutters are now clean !

Reve Exteriors is fantastic! Our house was built in the late 1970’s and not the best construction. So of course 37 years later the windows are drafty, the roof was covered with moss that was causing it to bulge and leak and the T1-11 siding was rotting. We called Reve Exteriors 2 years ago to talk about a new roof and they were fantastic. We decided on the GAF product which had a lifetime warranty. A LIFETIME warranty that covers both product and labor! The roofing team was very professional and knowledgeable. When they uncovered an issue with rot upon removing the old roof, they did not do any quick fixes or cover ups. Instead they were up front and showed us the issue refusing to proceed until the job foreman made arrangements with us and the office to get it fixed properly. The team cleaned up after themselves every day taking away all debris and scanning the yard with a magnet for nails. We are very happy with our new roof. Now, we have Reve Exteriors out again looking at our siding. We awoke a few weeks ago to someone (or something) pounding on the side of the house. When we went outside we found a woodpecker had made a large hole in the side of the house. So, we called Reve Exteriors for an estimate on siding. R.J. Melendez , the sales representative, was FANTASTIC! He took a look at the entire house and took time to explain to us about our options. He is very knowledgeable not only about the product Reve offers, but about the competitors product and explained the differences without bias. He did not pressure us to a decision. He didn’t have to, the product speaks for itself. R.J. even went above and beyond for us with the financing. We chose Prodigy siding in Coastal Sage and we are anxiously waiting for installation! We can hardly wait. Thanks for your excellent customer service and products Reve Exteriors and R.J.!

Paul Johnson was very professional, was on time and explained the system very well. Haven't been installed yet, 1 to 3 weeks out. I'll update this review when the job is complete.

Very nice company with good product. Salesmen was knowledgeable without being pushy. Just hope it lasts!

Met with Richard Macklin at our house to discuss replacing the existing roof. Richard was very professional and informative about their product and what they do to guarantee satisfaction. We are really looking forward to getting our new roof put on and trust that the team at REVE will do a great job. I will post a follow up review after the install is completed.

Kyle Barritt was our first sales contact with Reve Exeriors, he showed us the fantastic products they had to offer and helped choose a financial plan that fit our budget. We were very surprised that a home improvement company even gave us the option to finance.

Matt was a real helpful sales person. He explained all of the new technology that would go into my roof. My roof was quite complete and he said he would send out his best crew. He got me in touch with his installation manger and we worked out the days and had them come out when it had the least chance of rain. Everything was done as promised. I even purchased the 25-50 year warranty so I would some the peace of mind.

REVE EXTERIORS LLC the company we hired to tear off and replace our roof was a pleasure to do business with. Kyle Barritt the representative for the company who came to our home was very polite and clean cut. He answers all of our questions with honesty and everything we were promised we received. I'm sure we will be working with REVE EXTERIORS in the future.

The customer care is excellent. Jeff inspected everything and gave an honest opinion of the needs. He also recommended a product designed for my needs. Thank you DaBella Exteriors and Jeff.

This was our first time hiring to do a bathroom shower install and we are very pleased with the end result. Everything went smoothly from consult to install. The young man that did the install (Austin) was very thorough from start to finish. We thought they were a little pricey, but the quality of their product may be worth it. We weren't sure how to rate the value for money because this was our first time experience dealing with DaBella and hopefully they will stand behind their guarantees.