Puget Sound Plumbing and Heating, Inc.

well, sewer cleaning company, water heater installer,

About us

We are a locally owned and operated company that values honesty, integrity, and treats your home as if it were our own. We have many years of experience to give you confidence that we are your number one choice for your next plumbing or HVAC project. You will find us to be competitively priced with close attention to the details. We look forward to building a lasting relationship and guarantee your satisfaction!

Business highlights

18 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.3171 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
19%
3
4%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
3.8
responsiveness
4.6
Showing 101-125 of 171 reviews

Kerri R.
06/2019
5.0
they did a great job! Didnt have everything they needed went back to shop got back in about 30 minutes and got the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff L.
05/2019
5.0
Very efficient and were there when they said they would be

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

Gary M.
05/2019
5.0
Rick Is very professional, knowledgeable. He was also a wealth of information. I am glad that I checked with HomeAdvisor and I am very happy with Puget Sound Plumbing and Heatingà  à ¢à  à  à  à  s service. One less thing to be concerned with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,800

Simon G.
05/2019
5.0
Excellent service and professional, plus I like the one year warranty on their work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

James T.
05/2019
3.5
PSP came out, estimated the job and got it done quickly. They were far too expensive, but I needed the job done right away, and they satisfied that requirement. Given more time, I would shop around for a better price. So should you.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.0

Yes, I recommend this pro
$2,192

ANGIE T.
05/2019
4.0
no comment from consumer

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0


Chris R.
05/2019
4.0
Great customer service but the price was on the steep end. I needed an immediate fix but should not have walked away feeling like I was taken advantage of because of an immediate need.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Natalia L.
05/2019
3.5
Customer service is good. They reacted quickly and scheduled the service for next day. However, $1000 for changing the faucet (removing the old one and install the same new faucet in the laundry) and fix the leakage is too much. The next day after fixing, the problem with leakage was the same. They come again and said it cannot be fixed and valve should be changed.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
5.0


Santos l.
05/2019
5.0
Such quick service! And professionalism!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Steve G.
05/2019
5.0
Great service and good advice. Very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$108

David K.
05/2019
N/A
on time, provided estimates and everything is working good.
Rating CategoryRating out of 5

Gerry A.
05/2019
5.0
Great people, customer care was awesome..

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$1,000

Ingrid C.
05/2019
5.0
Customer service was excellent. there was a time delay from when I was promised arrival of a plumber and when they actually arrived. But we were a last minute emergency and help arrived within a reasonable time period. Problem resolved quickly. There was a flat fee for service so was not impacted on a higher bill because of a Saturday emergency call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$318

Richard M.
05/2019
4.5
Not the cheapest but their work is outstanding and don't me right.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$7,500

Terry D.
05/2019
4.5
The Plumbers were very professional, and explained each step to me very thoroughly. They were very polite and seemed like good people. After some initial scheduling issues, they made sure I was satisfied, and I felt like a valued customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$942

Rodney G.
05/2019
5.0
Rick and Jeff were professional, respectful, and personable

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Terry D.
05/2019
1.0
I had a plumbing emergency. Made an appointment for same day for 1:00 pm. No one came or called, so I called them at 7:30 pm, and they said they had other emergencies. I made an appointment for 11:30 am the next day. It is now 4:10 pm and I just called them. They said they had other emergencies and wanted to come tomorrow. I am going to Hawaii tomorrow. My sink is clogged and dishwasher cant be run. Total disregard for customers or their commitment to provide service.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Rhonda S.
05/2019
5.0
They were prompt and solved my problem right away. My only surprise was their minimum spend requirement ($300). The scheduler indicated there was not a minimum. I think this needs to be clearly communicated in advance before a decision is made to hire.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$400

Thomas H.
05/2019
4.0
They arrived promptly, they took care of my problem, answered my questions and generally performed very well.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$605

Tiffany O.
05/2019
5.0
Matt and Jonathan was very kind, understanding and respectful. They came within the time they said they would and got the work done very quickly along with a service add on. They were done in less than 2 hours. I will recommend them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

brad f.
05/2019
5.0
Very expensive

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$998

Steve E.
05/2019
5.0
Rick is exceptionally knowledgeable and experienced and quickly diagnosed the issue we had with the water heater and got it taken care of for a very reasonable charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Contact information

11803 Des Moines Memorial Drive, Burien, WA 98168

http://www.pugetsoundplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Licensed*

Trade License Number
PUGETSP929CF
Trade License Locale
WA
Trade License Expiration
02/25/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

Puget Sound Plumbing and Heating, Inc. accepts the following forms of payment: CreditCard
No, Puget Sound Plumbing and Heating, Inc. does not offer free project estimates.
No, Puget Sound Plumbing and Heating, Inc. does not offer eco-friendly accreditations.
No, Puget Sound Plumbing and Heating, Inc. does not offer a senior discount.
No, Puget Sound Plumbing and Heating, Inc. does not offer emergency services.
Yes, Puget Sound Plumbing and Heating, Inc. offers warranties.

Contact information

11803 Des Moines Memorial Drive, Burien, WA 98168

http://www.pugetsoundplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM