We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs.
It is our mission to provide excellent customer service from start to completion of a project.
To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner.
Our reputation is based on service, safety and quality, regardless of how large or small the job.
He was on time and quickly assessed the problem with our dishwasher. I appreciated that he didn't try to upcharge us for extra things we didn't need. I will be calling him again in the future!
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dana M.
05/2020
5.0
Fast and efficient!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Matthew W.
05/2020
5.0
He was very professional on time courteous definitely recommend him to other customers
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pete D.
05/2020
5.0
Super quick service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
WILLIE V J.
05/2020
5.0
He was professional and did a great job. Tested the garbage the disposal to ensure there was no water leaking. I plan to hire him again in the future if and when I need a repair on another appliance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David S.
05/2020
5.0
Very patient and calm working through all of the issues and explaining what should be done. Will use him again when we should have other issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stephen T.
05/2020
4.5
Quick and professional service. Other people I tried didn't get back to me after I described the problem, which turned out to be a control button that had crud in it. Perhaps they weren't interested in something simple that didn't involve replacing parts, or they couldn't diagnose it over the phone. This guy diagnosed the problem quickly and fixed it without having to order parts. I'll definitely use him again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Muriel J.
05/2020
5.0
I peppered him with questions and he answered all of them. He came with the right parts and fixed the problem in record time. Definitely knows what he s doing! Would have taken us a day just to take the dryer apart.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Fred L.
05/2020
5.0
Sammy was on time and very courteous to my Mom. That meant a lot to me. He went out of his way to help fix a few things in the kitchen all while explaining on what he was doing. Sammy is very knowledgeable on appliance repair. I see value in his work and feel he was very fair. I would highly recommend Sammy for appliance repair and will be using him again as well as referring him to my sphere of influence.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Kaija L.
05/2020
5.0
Knowledgeable about Bosch dishwashers and identify the problem quickly and returned back following day with the part and made sure all was working to perfection before leaving .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Debbie A.
03/2020
4.0
This company answer right away same days service he did the job in a quick.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Christina S.
02/2020
0.5
Never again, price quoted was more than double and job half done. Technician was scheduled for Saturday afternoon to replace the dishwasher and kitchen sink faucet. He determined that he couldn't use the connection I had for the previous dishwasher so said it would cost an extra $225 (original quote was $150) cut the copper pipe and put in a new flexible pipe and different valve. Because he'd arrived late and the dishwasher took longer than he'd planned he decided he didn't want to deal with the faucet and went home. The faucet continued to leak, causing the ceiling of the floor below to drip, buckle and stain. The plumber I got to come in on the following Monday noticed that the pipe he cut wasn't sealed and continued to drip along with the faucet, intensifying the problem. He removed the trash the Sammy's technician had left and completed the undone work in less than an hour.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Ganesh N.
02/2020
3.0
Excellent customer service. Came as promised. Very personable. Initially the work seemed to be completed immediately, and I was ready to pay. But the dishwasher wouldn t start after it was reinstalled. That s where the wheels came off. He tried telling me that this is an electric problem. I pushed back and asked him to pull it out to check power. Surely the plug was dislodged during the reinstall process. He reluctantly plugged it back. Then he claimed that the fees pipe is installed incorrectly. I told him that we ve been using it for a while. He feigned non comprehension. I pushed him a bit, politely , since I was starting to worry if I d need to call someone else. He did something to address the feed pipe situation. I asked him to check another plumbing situation just to keep him interested long enough to close this ticket properly. He seems to be convinced and closed it well. I will wait for a few days to make sure. But when I asked him about the other plumbing situation that I d used to keep him interested, he said snaking may be required. I thanked him and asked him how much I owed. He said 75 for service and 75 for the fox. I was shocked, but I just let him have the money and let him go. He installed 2 screws dislocated the plug and said I need electrical work, before undoing the m and reinstalling the plug, reinstalling the drain pipe that actually had disconnected when he pulled the dishwasher out to plug it back. Not a value at all. If I was not at the end of my day, I d have contested him. But he did the originally discussed work, albeit at an exorbitant price. Will not hire him again for sure.
Rating Category
Rating out of 5
quality
3.5
value
1.5
responsiveness
4.5
Yes, I recommend this pro
Timothy M.
02/2020
5.0
Responded to short notice request for service. Excellent rates, John was professional and courteous. Great service start to finish. Thanks
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan H.
02/2020
5.0
The technician was very professional and completed the job within a short time period
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vera Z.
02/2020
5.0
They did a good job and were willing to come after working hours and on weekends. Good price too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alonza B.
02/2020
5.0
Call them at 3 they were here by 5. Done by 7. Highly recommended
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joanne W.
02/2020
5.0
Sammy was very professional and knowledgeable. I would hire him again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Rachel W.
02/2020
5.0
I hired Sammy to install a new dishwasher. He called me within a few minutes of my request on Home Advisor, and said he could come the same day. When he arrived he fixed the old one in two minutes, and for much less than the original quote for parts. In addition, for a reasonable fee he took the new dishwasher back to the store for me. Speedy, excellent and professional service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melissa T.
02/2020
5.0
Very professional I will call again if I need anything repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Jason G.
01/2020
5.0
Same day service was great! On time, and Sam quickly diagnosed the issue with a new dishwasher that had been installed incorrectly by someone else. You pay per job versus an hourly rate, which is today's standard. A 15-minute fix may cost you the same as an hour fix. That said, Sam was very knowledgeable. I was very satisfied with the work performed and the overall experience! He will be my first call for any future appliance install/repair needs.