Lake Ridge Auto Care

Auto Service, Auto Inspections, Auto Tires,

About us

With 10 service bays, ASE certified technicians & managers, ATI trained counter staff and our AAA approved facility, we are prepared to meet all of your service needs. At Lake Ridge Auto Care, our goal is to provide our customers with great service, at a fair price. We understand that the best form of advertising is word of mouth. We pride ourselves on being able to return your vehicle to you in a timely manner, usually the same day and fixed right the first time. We will continually strive to better ourselves through continued education and also by listening to our customers' input/requests. Towing service provided by Churches Towing (703) 878-0770

Business highlights

26 years of trusted experience

Services we offer

Auto repairs, maintenance, & tire sales. Auto service & repair, maintenance, inspection, oil changes, tire rotations, power steering, transmission, induction, injection system, coolant system, brakes & alignments.

Services we don't offer

Please Ask

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.576 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
11%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 51-75 of 76 reviews

DIDIER O.
03/2018
5.0
auto body repair, auto repair
  + 0 more
Repaired when promised
Description of Work: Repair rear door latch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tom B.
08/2017
3.0
auto repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from Lake Ridge Auto Care
We want to thank you for taking the time to rate how your experience went, sorry to see that it did not go as well as we would have preferred. We hope to see you back again in the future. Thank you

Mereditth A.
07/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
Thank you.

Joseph L.
04/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
We appreciate all the feedback we receive from our customers and value your continued support, thank you so much.

JIM A.
04/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
Thank you so much, glad to know that our staff did such a outstanding job.

Annie Y.
04/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
Thank you so much for taking the time to share your experience, glad to know that everything worked out so well.

Colleen C.
04/2016
5.0
auto repair, car inspections
  + 0 more
Fast, efficient serve as always!
Description of Work: Safety inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Lake Ridge Auto Care
We want to thank you for taking the time to give us a little feedback about your service, happy to hear that everything worked out so well and we hope to see you back again. Thank you

Patrick M.
02/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: We have three vehicles that we take to Lake Ridge for our auto needs. Services performed include oil changes, brakes, alignments, and flushing of transmission and brake systems. All of the work was performed in a professional and timely manner. My only ding is the last two times we made a service reservation, there was no record in their system when we arrived. Fortunately, the last time it happened, the service writer was the same person we spoke to several days before to make the reservation. Not sure if they are just so busy they forget to enter the info into their system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Response from Lake Ridge Auto Care
We want to thank you for your feedback, we apologize that your appointments were not pre-scheduled in the system and will do our best in the future to make sure that does not happen again.

Jean H.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: They serviced my very old Subaru on many occasions, including times when I needed immediate service. They were always honest, polite, efficient. and not too expensive.I haven't used them in the past year, however, because I bought a new Subaru Crosstrek at Brown's Subaru on Liberia Avenue so now I have my car serviced there. Incidentally, Brown's service is FANTASTIC!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
We are happy to hear that you have been so thrilled with the service that we provided you. Congratulations, on the purchase of your new Subaru. We hope that if you are unable to get into the dealer, you would come back and visit us again. Thank you

Mark P.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
We are thrilled to see that you were so happy with your service with us and hope to see you back again in the future. Thank you so much.

Elizabeth Z.
12/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Always treated well, if i ask for a service that is not needed they explain why its not needed at the time so they have saved me money! Love those guys
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
We are thrilled to know that you are so satisfied with the service we have been providing you, thank you for taking the time to share your experiences. We hope to see you back again in the future

Pauline B.
11/2015
5.0
car inspections
  + -1 more
unknown
Description of Work: Date of Service - Sept 5, 2015 Cost of Service - 44.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
We are happy to know that your service went so well and we hope to see you back again in the future.

Doris W.
10/2015
5.0
car inspections
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
It's always nice to see that our customers came away so satisfied with their visit, we hope that is always the case and look forward to seeing you in the future. Thank you

Patrice T.
10/2015
5.0
auto repair
  + -1 more
..
Description of Work: oil change
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
We want to thank you for taking the time to give us a little feedback about your most recent visit, we appreciate all feedback from our customers. If there is ever anything we can do better or have questions about service please don't hesitate to speak with us. Thank you

Leslie G.
09/2015
4.0
auto repair
  + -1 more
unknown
Description of Work: Had diagnostic work for check engine light. Had catalytic converter replaced. Staff were very responsive and polite. Work was done quickly. Parts came in quickly. They conveniently have a shuttle. Everything went well. The only thing I am not happy with is that my car now occasionally makes a noise that it did not make before. Otherwise everything went well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Lake Ridge Auto Care
We truly appreciate you taking the time to give us a little feedback about your most recent experience, it's nice to know that everything went well. Sorry, to hear that you are experiencing a noise now and we would be more then happy to take a look at it at your earliest convenience. Thank you again and we hope to see you back again.

Kathy S.
08/2015
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
We want to thank you [Removed member name] for taking the time to review us, it's always nice to hear that everything went well and we hope to see you back again in the future.

DENNIS B.
06/2015
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
We would like to thank you for taking the time to rate us, it is our hope to always deliver outstanding service to all of our customers. We understand that with all the venues in which consumers can express their feelings through social media, it is extremely important to deliver a service that is fair with the best quality and warranty. Thank you again and we hope to see you back again in the future.

William Y.
06/2015
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
Thank you so much for taking the time to review us, we greatly appreciate any feedback that our customers can give us. It allows us to work on our shortcomings and know that our customers are being delivered the best automotive repair experience.

Patrick M.
06/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: They put my new tires on, and asked them to do a front end alignment. They inspected my car and told me it was not needed. They could have not done it, and still charge me, but they were honest and informed me there was no need. The mechanic was honest.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
We are always happy to hear that our staff delivered a fair and honest service to our customers, we would never want to charge a customer for services not needed or performed. Thank you for taking the time to share your experience and we appreciate you stopping by.

Patrick M.
05/2015
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lake Ridge Auto Care
Thank you so much for taking the time to rate us, any feedback we receive from our customers is always appreciated. We hope to always be your repair shop of choice and look forward to working with you in the future.

Jeffrey S.
03/2014
5.0
auto repair
  + -1 more
.
Description of Work: Tightened serpentine belt and replaced front brakes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

SANDRA M.
04/2009
5.0
auto repair
  + -1 more
They are fabulous! Their work is excellent; if there is ever any problem, they take care of it. They are courteous, friendly and very accomodating. They will pick you up and bring you home if necessary (if you live within the area) and I have never felt that they would try to rip me off. They have always done very good job.
Description of Work: I take my car here for all services and repairs. I have been going for a long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVE M.
05/2008
3.0
auto repair, car inspections
  + 0 more
Shop performed safety inspection and oil change, and charged for diagnosing the engine noise. The shop diagnosed an engine noise as the need to replace a timing belt, but a costly estimate. I went to another shop (Caton's Auto Repair) for a second opinion, which made the same diagnosis, but estimated and completed the work at less than half the price estimated by Lake Ridge Auto Care.
Description of Work: VA safety inspection, oil change, and diagnose engine noise.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$96

Willis M.
10/2007
5.0
auto repair
  + -1 more
I called the shop at 9:00 AM on a Saturday not expecting to get an appointment until the following week. I also wasn't sure if the shop even serviced BMWs. However, I was very surprised to not only be told they did service my car but I could drop it off that morning for an evaluation. The representative told me they would perform a service check for $44 and then inform me what items, if any, needed service. I dropped the car off at 10:00 AM and received a call at 1:30 PM to inform me my brakes needed to be replaced along with several fluid replacements and wipers. They also said the parts I needed wouldn't be in until Monday. They quoted me a price of $1493.47 and I agreed to the price and to wait two days for the repair. I was then surprised by a call at 4:30 PM telling me the parts had been obtained and my car would be ready for pickup at 6:00 PM. I was very impressed that they did the work faster than expected and at the price they quoted. Great job!
Description of Work: My 2004 BMW was due a 60,000 mile service. This is a comprehensive maintenance check that requires several items to be inspected and repaired and/or replaced if needed. Since Lake Ridge isn't a BMW specific repair location I thought there might be a challenge to get everything done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,493.47

JEFFREY H.
08/2005
5.0
auto repair
  + -1 more
DID VERY GOOD WORK AND HAD THE CAR BACK THE SAME DAY. VERY COURTEOUS AND FRIENDLY TECHNICIANS WHO WALKED ME THROUGH THE PROBLEM AND THE ASSOCIATED REPAIR.
Description of Work: MY CAR DIED AND HAD IT TOWED TO LAKE RIDGE AUTO CARE. THEY DID AN INSPECTION AND FOUND THAT THE FUEL PUMP HAD GONE BAD AND NEEDED REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Contact information

4245 Seeton Sq, Woodbridge, VA 22192

http://www.lakeridgeautocare.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Inspections,
Auto Tires,
Auto Body Work,
Car Washes,
Auto Radiators,
Heating and Air Conditioning,
Auto Transmission,
Auto Mufflers

FAQ

Lake Ridge Auto Care is currently rated 4.5 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Lake Ridge Auto Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Lake Ridge Auto Care does not offer free project estimates.
No, Lake Ridge Auto Care does not offer eco-friendly accreditations.
No, Lake Ridge Auto Care does not offer a senior discount.
No, Lake Ridge Auto Care does not offer emergency services.
Yes, Lake Ridge Auto Care offers warranties.
Lake Ridge Auto Care offers the following services: Auto repairs, maintenance, & tire sales. Auto service & repair, maintenance, inspection, oil changes, tire rotations, power steering, transmission, induction, injection system, coolant system, brakes & alignments.
Please Ask

Contact information

4245 Seeton Sq, Woodbridge, VA 22192

http://www.lakeridgeautocare.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM