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Appliance Geek Inc

Appliance Repair, Appliance Repair - Small

About us

Our main focus always been on providing the best service. Our Quality of Service has earned us Super Service Award 5 years in a row. We repair and service all major home appliances. We are a small Business. Serving Northern VA since 2004. Licensed, insured, experienced and certified. We give complete breakdown of estimate. (no hidden charges). We do not charge extra for weekends or holidays.

Business highlights

16 years of trusted experience
Minority Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Our main focus always been on fixing the problems first, Yes we earn money too in the process. We repair and service all major home appliances.

Amenities

Senior Discount

6%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.8507 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 126-150 of 507 reviews

Jeannette A.
03/2017
5.0
appliance repair
  + -1 more
Expert service, provided promptly on short notice. Diagnosed the problems in quick order, and provided detailed explanation of the parts that were replaced and why. Very friendly, at a reasonable cost.
Description of Work: Repair of dishwasher, and cook top burner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

DEBORA R.
03/2017
5.0
appliance repair
  + -1 more
He quickly identified the problem, had the replacement part, and installed. Total cost with coupon and part was about what it would have cost if I had an extended warranty for the frigerator
Description of Work: fix frigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Cynthia S.
03/2017
5.0
appliance repair
  + -1 more
The technician was very polite. He did all he could to try to fix our machine. Unfortunately, the parts that needed to be replaced would cost too much. So he suggested we should buy a new machine. He left everything in order. I will definitely hire his company again and I recommend his services.
Description of Work: My washing machine needed to be fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mel B.
03/2017
3.0
appliance repair
  + -1 more
Technician was not able to pinpoint the problem. We ended up using a different company who identified the problem and was able to fix it.
Description of Work: Needed a range checked for none working oven.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$80

SUZANNE K.
03/2017
5.0
small appliance repair
  + -1 more
I will call on Appliance Geek for all my appliance repair needs in the future.
Description of Work: You can trust Appliance Geek to give you great and incredibly honest service. Asif a remarkably talented and honest person. Our Maytag washing machine was only working intermittently. Knowing we were without a reliable washing machine, he came to our house after 7:00 pm and stayed until he had done a through review and answered all our questions. While Asif could have fixed it (and made money in the process), he told us our money was better spent buying a new washer. He even told us the brands to consider and those to avoid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kate V.
02/2017
5.0
appliance repair
  + -1 more
Professional, prompt, no surprises. Have hired again.
Description of Work: Refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Lynn S.
02/2017
5.0
appliance repair
  + -1 more
I was able to get a same day appointment. After diagnosing the issue the repairman suggested that we should save our money and instead purchase a new machine. He also gave us some "free" advice about a minor defect in our refridgerator. I appreciate the honesty and expert help.
Description of Work: My 8 year old wash machine broke just months after I paid to have my 8 year old dryer repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Victoria H.
02/2017
5.0
appliance repair
  + -1 more
Dryer has been functional ever since.
Description of Work: Repair clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Meghan G.
02/2017
1.0
appliance repair
  + -1 more
I spent two weeks trying to contact them after purchasing an Angie's List deal and was unable to do so by phone, email, or the form on their website.
Description of Work: I needed an appliance repair

Rating CategoryRating out of 5
responsiveness
1.0


Thomas B.
01/2017
5.0
appliance repair
  + -1 more
Quick and efficient. Identified a unique problem and solved it (rebalanced washer, correcting failure-to-latch issue).
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kevin C.
12/2016
5.0
appliance repair
  + -1 more
In terms of the actual repair and visit, things were great and I would use them again. Asif diagnosed and fixed the problem very promptly. Just don't expect great white-glove service on all the other details. Despite what purchasing the deal on Angie's List suggested, I had to reach out to the provider myself and call to make the appointment. I then had to reach out to ask when the parts came in and call again to make the appointment even though I asked for open windows via email. I didn't get the impression that they knew I had purchased an Angie's List deal. But overall they did respond to emails promptly and left voicemail messages. In the actual repair (where it counts after all), Asif did a great job and was very efficient. Had I known he would have done it so quickly, I may not have purchased the Angie's List deal and paid for labor and visit a la carte as it might have been slightly cheaper -- but of course this is hard to tell for sure beforehand.
Description of Work: Two parts had to be replaced in my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Victoria B.
12/2016
1.0
appliance repair
  + -1 more
GE oven doesn't maintain consistent temp, and frig water dispenser doesn't work nor does the frig's ice maker. Repairman came and said that he's "seen this problem with this frig 100's of times." He spent two hours at my parent's house and my elderly mother paid $260 in parts and labor. How many of the THREE problem (oven overheating, ice maker, water dispenser) were fixed for $260 in two hours?? NONE. In good faith, my mother paid him the full amount but the problem is still not resolved weeks later. He reimbursed partial but he still kept $100, which is more than his said price for a diagnostic service call. There is absolutley no difference in the 3 problems now than before he came. Everything is still broken. To salt the wound, even though water and ice will not dispense, her bill includes a $47 cost of a water filter -- that's real useful on a frig that can't dispense water because he can't fix it! The repairman's response to my complaint is that we have to be fair and he needs to make some money in the deal (yes, that's verbatim what he said to me). My feeling is that don't charge us for a water filter if you can't even fix the water line! Even if he was capable of fixing 1 of the 3 problems, then that would be better than nothing! But he was given 3 repair opportunities and couldn't solve even one of them. He says I'm being unfair because I think my mom should only be charged his $59 service call amount and he wants more than that to compensate him for the additional $47 water filter. So you decide who you think is fair in this. His temper and rudeness on the phone to try to work this out was enough for me!
Description of Work: GE oven doesn't maintain consistent temp, and frig water dispenser doesn't work nor does the frig's ice maker.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$260

Response from Appliance Geek Inc
For oven. I did not charge you at all , not even diagnostic or service fee as a good gesture even before this dispute. In rare cases problem is bigger than initially diagnosed. After diagnosing further in more visits at property, you needed more parts. After long discussion over the phone you agreed for a refund of agreed amount and not going forward with the repair, which I was willing to do without any additional labor. But after receiving the check you called back again for more refund on top of agreed amount.

Mary L.
12/2016
5.0
appliance repair
  + -1 more
Great! I would definitely call them again!
Description of Work: I needed my gas stove checked right before Thanksgiving, and the repairman worked me in to his schedule. The stove did not need to be repaired, but I felt much better after he checked it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zorina A.
11/2016
5.0
appliance repair
  + -1 more
They were on time, found the cause quickly and fixed it within 1 hour. Left detailed information for follow ups if needed. The fridge works fine now,
Description of Work: The refrigerator was freezing everything inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dabney L.
11/2016
5.0
appliance repair
  + -1 more
Appliance Geek, Asif, came at appointed time. Established very quickly that the tub bearing was totally broken, and that the cost of repair far exceeded the price of a new machine. He suggested replacements for our machine and gave us 6 months of free service calls for the fee we had already paid for the "Deal
Description of Work: Washer was making loud sound and would not spin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

elizabeth J.
11/2016
5.0
appliance repair
  + -1 more
The service was pretty reasonable. The tech was perfect, I give him a A. It only took him about 10 minutes to figure it out. I don't think I really needed the Deal due to the issues being verify minimal.
Description of Work: I bought a Big Deal for appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Thomas P.
11/2016
5.0
appliance repair
  + -1 more
Perfectly. They were great! The guy was prompt, had great communication and knowledge, and was friendly the whole way through. I feel like I'll save money in the future with the new information he shared with me.
Description of Work: They came to check out my dishwasher that wasn't draining properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Michael C.
11/2016
5.0
appliance repair
  + -1 more
The team was punctual, careful to avoid tracking dirt inside my home and not eager to replace something. It seemed that for an unknown reason, the ice maker had created a set of really small ice cubes that were too small to break away from the ice tray as part of the cycle, but big enough to prevent cycling of the ice maker to create new ice cubes. They just removed the tiny cubes and asked me to watch the ice maker. All is well. A dishonest contractor might have told me that I have to replace the entire ice maker and I might have believed it.
Description of Work: Diagnose and repair a refrigerator/freezer ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Alisa B.
10/2016
5.0
appliance repair
  + -1 more
They were responsive throughout the process, arrived on time, fixed it efficiently and for the best price (I'd called around). I had a lot of trouble getting others to even call back, but they were very polite and professional at every stage.
Description of Work: A washing machine repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
10/2016
4.0
appliance repair
  + -1 more
Repair team visited three times over about three weeks. The problem now appears fixed but we bought a new pump that was probably not necessary. To their great credit, they did not charge for labor for the additional visits, but I suspect if they had been more thorough on the first visit, the additional visits and new pump wouldn't have been necessary.
Description of Work: Dishwasher was not completing its cycle.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$176

Victoria H.
10/2016
5.0
appliance repair
  + -1 more
My tenants seem satisfied with how the dryer is now running.
Description of Work: I needed a dryer repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Megan R.
10/2016
5.0
appliance repair
  + -1 more
We had a great experience with Appliance Geek. When I called, I received an (almost) immediate call back and was able to set up an appointment for the next day with the technician. The technician (Sean) arrived on time and was pleasant, professional and efficient. He determined which part needed to be replaced and said it could be ordered and received within a day or so. Once the part was received, an appointment could be set up for repair. I told him that he could text me as soon as he had the part, which he did 24 hours later, to say that the part would be in the next morning.... he actually received it that night and offered to come the next afternoon to make the repair. He just finished up a little while ago, and I am very happy with how the whole experience went. I will definitely call them again if we have any other issues with our major appliances.
Description of Work: My Samsung dryer needed repair~ it was not heating up while running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Casey J.
10/2016
5.0
appliance repair
  + -1 more
The were able to identify the problem rather quickly, even though it wasn't one of the typical issues that causes a dryer to not get hot. They had the parts needed on hand and were able to do the job in a very timely manner. Would definitely use them again!
Description of Work: Fixed our dryer that wasn't getting hot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Fred B.
09/2016
5.0
appliance repair
  + -1 more
these folks are outstanding. honest, highly knowledgeable, had oven that i thought needed repair and he explained to me that there was no need to also repair oven. highly recommend!
Description of Work: dryer repairhi

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kim M.
09/2016
5.0
small appliance repair
  + -1 more
Very good. Fair price and fast service. The owner (I am sorry, I don't have his name here) was very personable and gave me tips on both appliances to make better decisions.
Description of Work: Used them on two occasions, for a DW and fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

2987 stockholm way, Woodbridge, VA 22191

http://www.appliancegeekinc.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Appliance Geek Inc is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Appliance Geek Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Appliance Geek Inc does not offer free project estimates.
No, Appliance Geek Inc does not offer eco-friendly accreditations.
No, Appliance Geek Inc does not offer a senior discount.
Yes, Appliance Geek Inc offers emergency services.
No, Appliance Geek Inc does not offer warranties.
Appliance Geek Inc offers the following services: Our main focus always been on fixing the problems first, Yes we earn money too in the process. We repair and service all major home appliances.

Contact information

2987 stockholm way, Woodbridge, VA 22191

http://www.appliancegeekinc.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM