Winchester Plumbing and Gas Services, Inc.

The company had a plumber at my house in less than two hours on a non emergency job. The plumber did a great job for a great price. They will be my plumbers of choice in the future

They were very thorough and neat. Pleasant and professional to work with.

Great experience overall. Very quick response, very courteous and immediately new the issue.

quick

Prompt & courteous

Arrived on time and took the time to help us understand the problem

They came out and did the job within a few hours of us calling it in! They were fast, professional, and polite. I would definitely recommend them to my friends!

Outstanding work, very professional, good rates,and of course the thinking and caring for our military and veterans with discounts. I would use them in the future if ever needed.

Winchester's costs for the tankless install were comparable to other quotes we had gotten from other plumbers. We ended up replacing with a tank water heater instead of tankless (primarily due to cost). We chose winchester over 2 other plumbers for the job.

Responsive to my needs and concerns

I was contacted immediately after putting request into HomeAdvisor. My husband gave him a call back a little while later and he was able to show the next morning. He immediately located the problem and fixed it as well as a leaky pipe he noticed without needing to put in another request as other plumbing companies have made us do in the past. I would definitely recommend and will be contacting for any future needs.

Outraged that they charged us 160$ to tell us what we told them on the phone-"pipes are frozen". 2 guys came and neither could find the main water shutoff (in the bathroom, the realtor was more help in this area). Quoted 5000$ to fix pipes in the front yard. Turns out 5 minutes pointing a blow dryer at the main valve was all we needed. Don't call unless you want to get ripped off. Dont get me wrong, i would have understood the service call charge and maybe 1/2 an hour of labor, but they charged us for every second those 2 "geniuses" wandered around doing nothing.

Two men who came knew there business well, were very helpful to educate me, also quite personable; even liked my dog.

Jason, the serviceman, was knowledgeable, polite, and efficient.He arrived on time and was very professional. Good man, good work.

Good people, good service

Great to work with from the initial call through installation

Very professional and courteous.

Right on time, gentleman listened to my different plumbing problems and went right to work and left no mess behind. Great work.

Looking to have my pipes under my sink inspected along with hooking up my new garbage disposal. Winchester Plumbing called and scheduled right away. The Technician, Jason called and gave me estimated time he would arrive which was on time. The work was done efficiently and clean. Very happy and would recommend and use in the future.

The company was very polite and professional. They fixed my issue no problem. I really liked the customer service and communication! I will call them again.

My 4 year old water heater is leaking. I called the company that installed it, and they indicated that since it had been purchased through a home warranty policy, no further warranty was available - I'd have to buy a new one. When I called Winchester Plumbing and Gas Services, they volunteered to take the serial number, contact the manufacturer, confirm that the heater was still under warranty, and they will be out tomorrow to install a new one. Stellar customer service, way way above and beyond!