Ruma Plumbing Services LLC

We recently had work done by Wael Thabet of Ruma Plumbing Service, LLC. While his workmanship replacing a toilet in our home was satisfactory, we have concerns about pricing and transparency. Following surgery that prevents me from going upstairs, we needed a new toilet on the main level. Wael quoted $870, including $72 for a valve replacement, or $325 if we provided the toilet plus $168 for the valve. We assumed he?d replace our high-quality Kohler toilet with something comparable. Instead, he installed a basic model with a plastic seat. We researched comparable Kohler models online and found even high-end options cost much less. After completing the work, he quoted $4,350 to replace five more toilets with the same basic model. We declined further services due to inflated pricing. I?m sharing this because many people rely on reviews, and it?s important to share not only glowing experiences but also the less positive ones.

They called within 5 minutes of requesting a quote on Angi. A representative was here within one hour. He was able to diagnose and repair the issue in possibly less time. They have become our go to plumbers.

They are very cost effective company compared to other companies.. They still look great and function perfectly. . I am very happy with the work..

Few days ago my bathroom water heater was damage, I hired this company. Awesome service..

Professional, friendly service, good workmanship at good vale. As most know, plumbing services are expensive; Ruma Plumbing will offer much better pricing with equally or better work than big name competitors.

I had a great experience with Ruma Plumbing Services. He was prompt, professional, and did a great job fixing my sump pump. He also had a great work ethic and was willing to go the extra mile to make sure my problem was fixed correctly. I would definitely recommend him to anyone in need of a plumber.

The owner, Wael, is very professional and honest. He contacted me promptly to schedule an appointment. He was able to arrive prior to the scheduled time. He listened to the issues that I was experiencing and then evaluated what was going on. He was able to repair the problem and also made recommendations for other things that I may consider doing in the future. I will definitely call Ruma Plumbing for all future plumbing needs. If you want to hire a company that is honest, professional, and won't overcharge you, don't hesitate to hire Ruma Plumbing.

He explained what was wrong and gave me three options. Replaced the 30 year old sump pump that day. He answered all my ignorant questions and was very professional and educated me.

The install was great and done very professionally. I highly recommend.

Technician was very professional and informative. He educated me on how to prevent any future issues. Was very honest and communicated exactly what was the issue and what he needed to do for the repair.

Outstanding service. Friendly, competitively priced, expert repair and installation work.

I recently had the pleasure of working with Ruma Plumbing to replace my old water heater. From start to finish, the experience was exceptional. The company was highly professional, knowledgeable, and provided excellent customer service throughout the entire process. During the initial consultation, the technician carefully assessed my needs and provided me with a detailed explanation of the available options. He answered all of my questions thoroughly and patiently, taking the time to ensure that I was fully informed and comfortable with the decision. On the day of the installation, the team arrived on time and worked efficiently to complete the job. They were courteous, respectful, and took great care to protect my home and belongings during the installation. They also cleaned up thoroughly after the work was done, leaving my home in pristine condition. The new water heater is functioning perfectly, and I am thrilled with the results. The team at Ruma Plumbing did an outstanding job, and I highly recommend them to anyone in need of water heater installation or repair services. They are a top-notch company that truly cares about their customers and goes above and beyond to provide exceptional service. Thank you, Ruma Plumbing, for a job well done!

Very good company came on time and did a great job with their work. Also left the place very clean after. And very respectful and nice customer service

Ruma plumbing is really knowledgeable, he has a lot of experience and honestly. He is one of the best plumbers I have ever deal with. I highly recommend this company.

Wael is a great person Very knowledgeable Reasonable Answer all my questions Quick response

The service is perfect and the quality is excellent and they are super nice. I recommend Ruma highly.

Great experience, I highly recommend this company. Great prices and customer service 5 stars all the way!!!!

The owner is very knowledgeable and kind. He is thorough, answers all questions, and takes his time to make sure the job is done right! I will definitely hire him again if needed.

Very good work and pricing is great

I called the company on a short notice as I had an emergency leak with my well. They schedule an immediate visit and Wael came to my house. In no time the problem was fixed. The charge was very decent. I have called the company many times after for different repairs and every time I get the best service. I would strongly recommend this company for all your plumbing needs.

They did a very good job; they are professionals, know how to solve problems, trust people, and are highly recommended.

Not only were two toilets replaced, but faucets, a shower head and a very energy efficient water heater. Wael always arrived on time, was meticulous and gave great advice. Other HVAC contractors have been impressed with the plumbing and electrical work on the heat pump water heater.. I would not hesitate to have him do any work in my house in the future. He's a gem!

He is professional, knows how to solve the problems and his charges are reasonable.

Very impressed with how much time he spent trying to repair the kitchen sink. Did an excellent job and got it working perfectly