All American Appliance Service Inc

Appliance Repair, Appliance Repair - Small

About us

All American Appliance Service has been doing business for over 28 years! We offer honest service at affordable prices! All technicians are factory trained and are continuously sent for factory training so we are up to date on the latest technology. All American Appliance Service has been Angie's List Super Service Award Winner since 2007! Give us a call today! *(703) 978-0631 or (540) 286-0634*. We provide service on all large appliances...including washers, dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cook tops, vent hoods, and freezers. We service all American made brands and more! Ask for details! 9 employees. No subs. Cost is determined by the job. May contact through e-mail. Locally owned. Owner operated. Friendly office staff. Highly trained technicians. www.allamericanappl.com

Business highlights

31 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

We provide repair service on all large appliances...including washers (front load and top load), dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cooktops, vent hoods, freezers.

Services we don't offer

We do not do sales or installation and we do not sell parts. We don't currently service the Samsung product line.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.91,097 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 1097 reviews

Justin S.
08/2019
5.0
appliance repair
  + -1 more
They did a good job and worked well with my tenant, which was important to me.
Description of Work: repair ice machine in fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for the review !

Denise H.
07/2019
2.0
appliance repair, small appliance repair, dryer vent cleaning
  + 1 more
On time. Said it was s huge job requiring the oven to be taken apart. Quote $289. Took 15 minutes. I ask him to wipe off interior of front panel and he did not. Over priced and unprofessional
Description of Work: Teplace glass panel innoven

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0

$279

Response from All American Appliance Service Inc
Our company did not go out to this property. Please double check your receipt, there is another company that uses a name similar to ours. Please remove the review and post it to that company, we would appreciate the correction. Thank you, Bonnie Woolsey

Courtney M.
06/2019
5.0
appliance repair
  + -1 more
Perfect. He came, had the part needed with him, gave me 2 choices about how the work would be done, and completed the job quickly.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from All American Appliance Service Inc
Thank you for your review, we appreciate your business .

Andrew S.
04/2019
5.0
appliance repair, small appliance repair
  + 0 more
Roy was great. We called and he came the next day. Ice maker was not working and he determined it was broken and he replaced it right away.
Description of Work: Ice maker replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

Response from All American Appliance Service Inc
Thank you for your review, we will pass it on to Roy as well.

Sonia S.
04/2019
5.0
appliance repair
  + -1 more
Mark arrived on time and quickly diagnosed and fixed the problem with the drain pump. He explained all that he had done and the price was very reasonable. I really appreciate a company that does not attempt to upcharge or make repairs that are not necessary. I will definitely contact them for any appliance repair in the future. Look no further, you have found your go to company for appliance repair.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review we appreciate it.

Eddie G.
04/2019
3.0
appliance repair
  + -1 more
This company cannot repair Samsung model. If this was the first year that Samsung had came out with a washing machine I could see this. This machine is over 4 years old. They did send me a message over the weekend that they could not work on it and also followed up with a call. Just giving folks a heads up to not even waste your phone call if you have a Samsung. Loss of business for them. They referred me to talk with Sears. Disappointed.
Description of Work: Repair our Samsung front loading washing machine
Rating CategoryRating out of 5

Response from All American Appliance Service Inc
Sorry we were unable to assist you, but to save customers time it does say on our Angie's list page that we don't service Samsung you must have missed it. Reviews are normally for customers who received service.

Louise S.
04/2019
5.0
appliance repair
  + -1 more
Fix for water dispenser/filter system required replacement of the system. It took three trips, but was well done. We now get a robust stream of water again rather than a trickle. - The bottom drawer freezer was accumulating ice on the bottom of the drawer which impeded the closure and required regular scraping. Since a new gasket was installed, the build up is gone! - I was very pleased with the responsiveness of the office and with the technician and his work. I will definitely use again as needed for appliance issues.
Description of Work: Diagnose problem and fix water dispenser on Maytag French Door refrigerator and replace gasket on drawer freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Response from All American Appliance Service Inc
Thank you for your review. We look forward to servicing you in the future.

Thomas U.
03/2019
5.0
appliance repair, small appliance repair
  + 0 more
Very well. The technician fixed the washing machine, but gave a quote for the dishwasher that made it more economical to buy a new dishwasher. He was quite knowledgeable and helpful about many of our appliances. Very reasonable charge.
Description of Work: Fix Washing Machine and Dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from All American Appliance Service Inc
Thank you for your review. We look forward to servicing you in the future.

Bill B.
03/2019
5.0
appliance repair
  + -1 more
Coincidentally, both appliances malfunctioned at the same time. The technician, Mark, did a great job diagnosing and addressing the problem for both. Had to order parts to fix each, so it took two visits to complete the repairs. Scheduling was easy to coordinate. Would definitely hire again.
Description of Work: Electric range induction cooktop repair and refrigerator icemaker repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$634

Response from All American Appliance Service Inc
Thank you for your review, we will pass it along to Mark as well.

Robert E.
02/2019
5.0
appliance repair
  + -1 more
Arrived timely, diagnosed the problem to a defective electronics control panel. The manufacturer no longer makes the part, though, and there is no replacement part available. It was well worth the money to know I would have to buy a new oven, though. The repairman was very knowledgeable, polite and helpful. I would use again.
Description of Work: Double wall oven not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.95

Response from All American Appliance Service Inc
Thank you for your review we appreciate it!

Larry F.
02/2019
5.0
appliance repair
  + -1 more
Completed successfully. Company kept me informed throughout the project.
Description of Work: Replace exhaust fan on cook top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review!

Kenton V.
02/2019
5.0
appliance repair
  + -1 more
The technician removed the oven control board and found a bad solder joint. He fixed that, but the oven still would not head correctly. His assessment was that the oven control board had failed. Unfortunately that part was no longer available and I had to order a new oven. I was pleased with the service and got a fair assessment.
Description of Work: Assess failure of Kitchen Aid double oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69.95

Response from All American Appliance Service Inc
Thank you for your review, we appreciate your business.

Jonathan L.
12/2018
5.0
appliance repair
  + -1 more
Our dryer stopped working on Sunday, and we called and left a message. All American Appliance called back early on Monday morning and we were able to schedule an appointment on Wednesday between 11 and 2. On Wednesday, Mark called around 10:50 saying he'd be there shortly, and he was. He diagnosed the issue as being a broken heating element, which they needed to order. He scheduled an appointment again between 11 and 2. He called around 11:45 to say he'd be there shortly, which he was. He had the dryer repaired within 20 minutes or so. Mark was friendly, courteous, and punctual. They were extremely responsive and kept us up to date with the timeline for repair. Would definitely use again and would recommend to others.
Description of Work: Dryer repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review, we appreciate your business.

ELISE T.
12/2018
5.0
appliance repair
  + -1 more
This is the second time I have used All American Appliance. They are highly professional and responsive. The technician, Mark, did a thorough check of the fridge, cleaned some parts of it and determined that it was working properly and did not need replacement at this time. The cost of the diagnostic visit was very reasonable and well worth the price to know that I did not need to replace the refrigerator. I would highly recommend this company. I was able to quickly schedule an appointment and the technician was personable, knowledgeable, careful to not damage my floor in moving the fridge and very reassuring about the state of the appliance.
Description of Work: My 12 year old refrigerator was acting erratically, seeming to warm up whenever the door was opened. Before going out to buy a new refrigerator, I wanted a professional to look at it to see if there was a defect and the refrigerator did need to be replaced at this point.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from All American Appliance Service Inc
Thank you for your review, we will pass it along to Mark as well.

Kimberly S.
11/2018
5.0
appliance repair
  + -1 more
Awesome- responded quickly to a last minute request. Professional, honest and reliable.
Description of Work: Oven Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review we appreciate it!

Alice S.
11/2018
5.0
appliance repair
  + -1 more
It took a long time for the part to come in, but otherwise the service was great.
Description of Work: washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review!

Ken T.
10/2018
4.0
appliance repair
  + -1 more
Fine. The repairman was excellent. But, I don't think I'll ever buy GE appliances again. We've had nothing but trouble from the entire suite of Cafe appliances. Had to replace the touch pad on the microwave; had to replace the control knobs on the stove and have one burner repaired TWICE; had to replace the refrigerator water filter. All of these appliances are less than 5 years old.
Description of Work: Refrigerator and gas stove repairs

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review.

Kevin G.
10/2018
5.0
appliance repair
  + -1 more
They quickly diagnosed and fixed the problem.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank You for your review we appreciate it.

Bogdan F.
10/2018
5.0
appliance repair
  + -1 more
Mark did a thorough job and properly diagnosed the washer problem. He made the recommendation as to not fix the washer since the cost would be close to what a new washer machine would cost.
Description of Work: Repair washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from All American Appliance Service Inc
Thank you for your review!

Bill S.
10/2018
4.0
appliance repair
  + -1 more
Second time I’ve used this company. First time repair man advised that repair would cost more than freezer was worth. This time, repairman wasn’t totally sure what the problem was as he tested electronics and couldn’t see an issue. He suggested a couple of things to do to see if issue would resolve itself. Also provided quote for “brain” of dishwasher if none of the suggestions worked. Always appreciate candor and alternatives to expensive repairs so I like this company.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from All American Appliance Service Inc
Thank you for your review, we appreciate it.

Robert J.
09/2018
5.0
appliance repair
  + -1 more
Ice maker stopped working. Needed a new valve. Part ordered & installed as promised. No mess. No fuss. Angie’s List discount applied.
Description of Work: Ice maker repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from All American Appliance Service Inc
Thank you for your positive feedback.

Wallace G.
09/2018
5.0
appliance repair
  + -1 more
It was checked out, tested, and advice provided. Subsequent usage...normal.
Description of Work: Small dishwasher leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from All American Appliance Service Inc
Thank you for your review!

Robert M.
08/2018
5.0
appliance repair
  + -1 more
The serviceman Mark exceptional. Efficient, friendly, and answered all questions in a forthright and informative way. I will always call All American when I have a major appliance repair need.
Description of Work: Refrigerator sensor replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review we appreciate it.

Wallace G.
08/2018
5.0
appliance repair
  + -1 more
I was reminded to minimize amount of detergent to use as well as rinse additive. Dishwasher working well now.
Description of Work: Dishwasher review for small leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from All American Appliance Service Inc
Thank you for your review!

Christine M S.
08/2018
5.0
appliance repair
  + -1 more
I called to request service. However, before sending anyone out, they went through several steps with me to see if there was anything that could be fixed without a service call. Sure enough, there was a problem with the GFI. I reset it and the refrigerator returned to working order. I have used this company before for washing machine problems. They are incredibly helpful and go out of their way to save the customer money. I never use any other company for home appliance servicing and neither should you.
Description of Work: My refrigerator was suddenly on the blink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from All American Appliance Service Inc
Thank you for your review we appreciate it.

Contact information

39 Hermitage Drive ALL AMERICAN APPLIANCE INC., Stafford, VA 22556

http://www.allamericanappl.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

All American Appliance Service Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

All American Appliance Service Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, All American Appliance Service Inc does not offer free project estimates.
Yes, All American Appliance Service Inc offers eco-friendly accreditations.
Yes, All American Appliance Service Inc offers a 10% senior discount.
No, All American Appliance Service Inc does not offer emergency services.
Yes, All American Appliance Service Inc offers warranties.
All American Appliance Service Inc offers the following services: We provide repair service on all large appliances...including washers (front load and top load), dryers, stack washer/dryer units, dishwashers, garbage disposals, microwaves, wall ovens, ranges, refrigerators, ice makers (in refrigerators), cooktops, vent hoods, freezers.
We do not do sales or installation and we do not sell parts. We don't currently service the Samsung product line.

Contact information

39 Hermitage Drive ALL AMERICAN APPLIANCE INC., Stafford, VA 22556

http://www.allamericanappl.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM