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Tommy D Appliance Repair

Appliance Repair,

About us

We are a Family owned Business. We have 3 employees, 2 technicians & 1 secretary. We charge a fee to go to customers home to determine what is wrong with the product. Technician discusses the options with the customer. If customer wants unit fixed, there is a labor charge plus cost of parts. We accept payment by cash, checks, money orders, debit or credit card.

Business highlights

18 years of experience

Services we offer

We service major appliances such as refrigerators, freezers, ranges, microwaves, dishwashers, washers & dryers.

Services we don't offer

We do not service small appliances, or commercial products

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • MasterCard
Reviews
4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
0%
2
0%
1
10%

Filter reviews by service

Showing 1-10 of 10 reviews
D. M.
Dec 2016
1.0
I selected this company because I like to support small businesses. They did not answer calls nor did they return calls promptly. We paid them to come out and they diagnosed one thing but it turns out it's not that. Then the story became, that part is on backorder and you should consider buying a new unit. The part is not on backorder. If you need an appliance fixed, do yourself a favor call the manufacturer before calling a local repair company.

Dianne B.
Jan 2016
5.0
Yes, I recommend this pro
He repaired my refrigerator quickly and now it works so well! They are a very nice company to deal with. Very kind and efficient. Old fashion customer service and they seem to care about their clients needs. I highly recommend Tommy D for all of of your repair needs.

Lawrence S.
Jun 2014
5.0
Yes, I recommend this pro
$142
Tommy D fixed the relatively minor problem efficiently. The tech was prompt and very quick about the repair.

Betty Z.
Mar 2014
5.0
Yes, I recommend this pro
$75
Tried repairing wall oven, but old wiring in a very old old wall oven made it unsafe so I had to purchase a new one.

Lawrence S.
Nov 2013
5.0
Yes, I recommend this pro
$300
The repair to our oven took two visits because he did not have the required blower on hand. That was completely understandable. He scheduled the next visit and promptly completed the repair.
Tommy never over promises and he is always on time for his scheduled visits.

Katherine K.
Jan 2013
5.0
Yes, I recommend this pro
$70
My front-loading washer wasn't spinning properly and of course, a few days before we were to move it stopped draining. We couldn't move a washer filled with water so I called everyone I could find to see if they would come out to, at the very minimum, drain the water out. Either the company I called didn't work in my area, they were too expensive, or they didn't have an available appointment. Finally another provider recommended Tommy D Appliance Repair.
Mr. Wiggins came out the day after I called. He was on time (unfortunately I wasn't!) and he fixed the problem right away. Even told me how to replace the pump if, after the move, it stopped working! I would highly recommend Tommy D Appliance Repair!

Gail G.
Nov 2012
5.0
Yes, I recommend this pro
Mr. Wiggins came out in terrible pre Sandy weather and spent some time examining the disposal unit and testing the dishwasher. he confirmed that we needed a new pump and also noted I needed a new plug for my rinse agent compartment. He was kind and patient and gave me some useful tips for more optimal use of the dishwasher. He and his son came back on 11/5/2012 when the parts had arrived and they replaced the pump promptly and efficiently. They really work well as a team. They were very professional.Since they do warranty work I know if I have any other issues with this dishwasher I will request them when I call Lowes. This work was fully covered by my service contract.

Charles R.
May 2012
5.0
Yes, I recommend this pro
$100
A service call was placed with American Home Shield the evening of May 29th and Tommy D called the next morning and came to fix our washed that morning. They showed up on time had the problem fixed within an hour. The pump filter had a couple of items in it but was not completely clogged. A loose electrical connection was found which was the root cause of the washer failing to drain. The technician was friendly, clean and professional.

Margo B.
Feb 2012
4.0
Yes, I recommend this pro
$80
He's very hardworking; he will commitment to coming out to work on your appliance or see if he can.

Margo B.
Jul 2011
5.0
Yes, I recommend this pro
I would highly recommend this company. They are very professional and prompt.

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Tommy D Appliance Repair is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

Tommy D Appliance Repair accepts the following forms of payment: American Express, Check, Visa, MasterCard

No, Tommy D Appliance Repair does not offer free project estimates.

No, Tommy D Appliance Repair does not offer eco-friendly accreditations.

No, Tommy D Appliance Repair does not offer a senior discount.

No, Tommy D Appliance Repair does not offer emergency services.

No, Tommy D Appliance Repair does not offer warranties.

Tommy D Appliance Repair offers the following services: We service major appliances such as refrigerators, freezers, ranges, microwaves, dishwashers, washers & dryers.

We do not service small appliances, or commercial products