Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Chase Inc
Founded 1982 • With Angi since June 2010
Business Details
Phone Number
Address
100 Oak Glen St
Richmond, VA 23225
Description
We are a family owned business that has been serving Richmond and the surrounding communities since 1982. We service residential, commercial, restaurants, churches, warehouses and rental properties. Chase is a firm believer in teamwork, and all employees work together to make sure the customer is 100% satisfied. We have 24/7 on-call service
Verified Reviews
A few reviews for this pro...
Michelle G.
11/13/2017
It went great! The tech quickly found that the culprit was a bad sensor near the air handler in our attic. He had a replacement on hand and quickly made the fix. He also found that we were two pounds low on Freon, so he topped us up as well. It's been running smoothly ever since. My dad recommended Chase since he's used them for years and they definitely have our business moving forward!
Description of Work
Our upstairs air conditioner was short cycling and we weren't sure why. We had another provider come out previously, but we weren't totally satisfied with their assessment and felt like they were just going for the sale of a new unit.
Category
heating & air conditioning/hvac
Jonas K.
08/25/2017
Jonas K.
08/25/2017
Marian H.
03/27/2017
Debbie P.
05/19/2016
Margaret T.
04/01/2015
I called ahead and got a quote for removing a cracked sink and installing a new one, as well as checking to see if my toilet was leaking. Everyone was very nice and professional (the estimate was free) and the price was fair and work could be scheduled right away. On the day of service, the two workers who came were very courteous and completed the job quickly. They cleaned up after themselves and finished the install without trouble, they were quite experienced. They even brought me a travel coffee mug for being a new customer. Then they checked the toilet and determined that there was no leak, and did not charge me for this (there had been some old water damage on the floor there and I wasn't sure if it was new since we just bought the house). The final price tag came in slightly under the estimate. I would definitely use this company again, it had the feel of a good family-oriented business.
Description of Work
Installed a new sink and checked for leaks in a toilet
Category
heating & air conditioning/hvac, plumbing
Stuart N.
02/11/2015
unknown
Description of Work
The technician checked the flange on a toilet for possible cracks, cleaned and repaired the flange, and reinstalled the toilet. Although the technician had an assistant with him, the job did not require two people, so we were only charged for one person for one hour, plus parts. It was good service at a fair price.
Category
heating & air conditioning/hvac, plumbing
Carol T.
01/14/2015
unknown
Description of Work
Several clogged drains and stuffed toilets... They were extremely professional and went out of there way to be helpful. Checked all the items and a few additional to ensure all my toilets were working to the level they should be. Advised me on how to keep drains clear and how to maintain them in the future. |
Category
heating & air conditioning/hvac, plumbing
Jonas K.
09/27/2014
Amanda F.
07/16/2014
Charles F.
07/04/2014
carol S.
06/02/2014
our heat pump died on Thur 03/06/14. I called Chase that day & asked for someone to come out but advised since we have a wood stove it wasn't urgent. Mike came out the next day, we had an estimate that afternoon. The heat pump was installed Tueday the 11th. The servicemen were very professional, polite, explained the operation of the heat pump & new thermostat, answered all our questions & did a complete clean up. We could not have asked for a more professional, helpful & cost wise company. They were outstanding in all aspects.
Description of Work
installed new, more efficient heat pump & thermostat
Category
heating & air conditioning/hvac
Richard G.
05/15/2014
Excellent, as always. These people are a shining example of what every small business strives to be--friendly, helpful, reasonable, and always willing to work with you. The service folks are some of the best I have ever encountered--every one of them that has stepped into my home feels like family. They treat my wife and 83 year old mother-in-law like royalty too. We have used their services for I think at least 15 years, and we would not let anyone else take care of our heating/AC or plumbing needs--no matter what the price.
Description of Work
ac seasonal service
Category
heating & air conditioning/hvac, plumbing
Kent C.
05/09/2014
They are very prompt, curteous and know what they are doing. They made sure the re-installation was to my liking and took the time to discuss various options with me. I would recommend them and I would use them again.
Description of Work
replaced the refrigerant in my heat pump and on a subsequent call they moved my heating cooling unit to the side of my house.
Category
heating & air conditioning/hvac
Carolyn B.
12/21/2013
I wish there was a category for UNBELIEVABLE SERVICE! I called Chase around 11:00 this morning (Saturday before Christmas), to repair a broken toilet. We have company coming this weekend, and a family birthday Monday, so to us this was an urgent issue. With only one other marginally operational toilet-we were concerned. My call was picked up by an answering service and immediately relayed to their plumber. Chip returned the call within minutes and talked through my problem. He was very helpful in explaining the rate differences in weekend work, and offered options to come out immediately today or Monday morning if I preferred. I said I preferred today and he arrived in less than an hour. He quickly repaired both toilets, giving me a thorough understanding of the problem/repair for each one. He also took the time to look at our kitchen faucet which has a small intermittent leak. He explained the problem and put in an order for the needed parts. While completing the repairs, Chip received a call to discuss .... a cake. He apologized explaining it was his daughter's birthday today. Yes!! He came out, on his daughter's birthday, to help us with our non-emergency problem. He would have been justified in waiting until Monday. I can't say enough to describe how impressed I am with this company. The cost was very reasonable for the parts needed and time taken. They will be my first call with any plumbing needs in the future.
Description of Work
Repaired two toilets and investigated kitchen faucet leak.
Category
plumbing
KACY N.
11/12/2013
The most credible recommendation I can offer is that I called them to come back! YES I would/will call them if I have need in the future.. they are responsive and professional. For me to try to evaluate hot water heaters beyond the fact that my water is indeed HOT; broken pipes, which are no longer flooding my crawl space; or new duct working which had to be replaced as a result of the flooding, is a paradox. I can certainly attest to the fact that each and every person in this company that I have dealt with has been attentive to my concerns, have taken care of the problems as expected. Their response and professionalism is evident and I will continue to use them if I have any other needs for plumbing or HVAC issues. The best way I can close this evaluation is with a THANK YOU!
Description of Work
I have used chase several times in the past few months Sept-Nov 2013). Installed a new hot water heater, called when a pipe burst in my crawl space, installed all new ductworking, evaluated other leak problems discovered when the pipe burst. The dates and amounts are only approximates since the service they performed concerned multiple issues.
Category
plumbing, water heater repair
caroline O.
10/01/2013
I have had excellent experience with them. They were very responsive and they showed up when they said they would. They work on something until it's fixed and they won't bill you until you are satisfied with their work, and their pricing is reasonable.
Description of Work
I used Chase Inc. for my plumbing service.
Category
plumbing
leah F.
09/26/2013
The technician showed up promptly and performed the work in a timely manner. We've had no troubles with our a/c this summer.
Description of Work
The Chase technician performed routine maintenance of our dual zone central air. He also changed the filters in our Aprilaire system.
Category
heating & air conditioning/hvac
Kathryn E.
08/16/2013
I used them before and they were better than the other ones on the list. These guys were we will put you on and let you know if we have a cancellation and they called me up and said yup, you are in, we got someone who can get out there in an hour and it was great. I couldn't get anyone to take care of my air conditioner and I don't know why. They have done my heating but hadn't have them do my air. I should have called them first.
Description of Work
Chase, Inc. did work on our A/C unit.
Category
heating & air conditioning/hvac
Service Provider Response
[member name removed] - thank you for your kind review! If, however, you every have an issue with our service, please let us know. We take the "customer is always right" saying seriously!Matthew C.
07/29/2013
Chase replaced our gas furnace and air condition on short notice. We had been having problems with the unit and there were several special offers going on from other contractors in the area. We had worked with Chase in the past so I gave them a call. They ended up beating all the other "special" offers and were able to complete the work sooner than the other guys. The day they came out it was snowing but the technicians forged ahead completing the work on time and as described. Since the replacement included the outdoor A/C unit, they committed to come out in late spring/early summer to check the refrigerant levels and make sure everything was working properly. They followed through on their commitment returning in May. They unit is running great and we were very happy with their service!
Description of Work
Removed and replaced downstairs furnace and air conditioning unit.
Category
heating & air conditioning/hvac
Service Provider Response
[member name removed]: Thank you for your kind words. Chase is a family business, and we think of our customers as part of the family. If there is ever a problem with our service, please don't hesitate to call Mike to let him know.Matthew C.
07/29/2013
Chase was great. I called them based on a prior positive experience. The upstairs unit they worked on on this date was under warranty, but installed by a different contractor. I called Chase because I wanted a second opinion when the unit broke. The owner, Mike, dispelled several points of mis-information the previous contractor told me. Chase was able to complete the warranty work the next day for approximately $200 less than the other guy. The work was completed exactly as described and we have had no issues since. Also, while the technician was here, he noticed that our drain lines for both units were draining into the yard causing run off and erosion, a problem I hadn't gotten around to fixing. He took a couple of minutes to cut down the pipe so it was no longer running into the yard.
Description of Work
Replaced defective coil in air handler unit. Parts under warranty. Cost was for labor and 10 lbs of refrigerant.
Category
heating & air conditioning/hvac
Daniel R.
05/14/2013
I called around lunchtime to ask about replacing our garbage disposal and was happy to get an appointment for first thing the next morning. The owner Mike was very helpful in talking me through a few troubleshooting steps to make sure that it really needed to be replaced. About 20 minutes later, he called back and asked if they could come by that afternoon since a crew had just finished up early near our house. The technicians were both very friendly and completed the job quickly and efficiently. All in all, we had a new garbage disposal installed less than two hours after I first called--very impressive!
Description of Work
Our kitchen sink's garbage disposal stopped working, so we called Chase to replace it. We have also used them multiple times in the last few years for HVAC check-ups and service, a water heater replacement, and other small projects. We've always been very happy with the quality of work and customer service they provide.
Category
heating & air conditioning/hvac, plumbing, small appliance repair
Service Provider Response
[Member name removed]: Thank you so much for your kind words. We are blessed with the employees we have, and they are what makes Chase successful. If there is ever a problem with a service call, please don't hesitate to call Mike to discuss it.David S.
10/13/2011
Heat pump died in July on Friday evening. Called and left a message. Got a call back early next morning. Told about when they would arrive. They called when the left the job ahead of me and told me when they would be here. They had the parts on the truck to repair the unit and they were done in an hour. No one likes to pay time and a half rates on Saturday but they were what I think is typical. Really liked that they came so quick in the summer heat.
Description of Work
Heat pump died in July on Friday evening. Unit was serviced and repaired on Saturday.
Category
heating & air conditioning/hvac
Other local Pros in your area
A clogged-up drain is every homeowner’s nightmare. The thought of a sink overflowing or sewage backing out of a toilet can give anyone shivers. Who can you call when you need help with a problematic drain or sewer line – and fast? Zoom Drain of Richmond, of course! We are the trusted team of drain and sewer service experts in Richmond, Mechanicsville, Midlothian and the surrounding areas for residential, commercial and industrial properties. Our highly-trained team is equipped with top-grade tools of the trade and leading industry knowledge, so we can tackle anything that slows down your drainage system. Whether you live in a multi-story townhouse or an expansive ranch home, Zoom Drain of Richmond can handle all your sewer and drain needs.
Angi Certified
Flinn's Rooter Service is a family owned and operated business since 1990. We specialize in clearing slow and/or clogged drains. Professional guaranteed work with results that last.
Angi Certified
Marines Plumbing, a Veteran-Owned and Operated business, serves Northern Virginia, including Fairfax, Prince William, Loudoun, Stafford Counties and Richmond. We’re the “no haggle” plumber. We give you one fair price for the products and services we provide, and additional options when available. When we work with you, it includes one of our expert technicians coming out to your house to accurately assess your issues. If you decide to use us to fix your plumbing problems, then we get right to work. Oh and don't worry, there's no dispatch fee! You’ll know upfront the price of repairs – no surprises! From water heaters and water line repairs to bathroom and kitchen service, our professional team has years of experience to handle any job – big or small.
Angi Certified
Business Highlights
Emergency Services OfferedService Categories
Water Coolers
Licensing
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
American Express, Check, Discover, MasterCard, Visa, Financing Available
Senior Discount
No
Emergency Service
Yes
Warranties
Yes
Services Offered
Heating & AC Services. Plumbing Services
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about Chase Inc
How is Chase Inc overall rated?
Chase Inc is currently rated 5 overall out of 5.
What days are Chase Inc open?
Chase Inc is open:
Sunday: Closed
Monday: 7:00 AM - 3:00 PM
Tuesday: 7:00 AM - 3:00 PM
Wednesday: 7:00 AM - 3:00 PM
Thursday: 7:00 AM - 3:00 PM
Friday: 7:00 AM - 3:00 PM
Saturday: Closed
What payment options does Chase Inc provide
Chase Inc accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available
Does Chase Inc offer free estimates?
Yes, Chase Inc offers free project estimates.
Does Chase Inc offer eco-friendly accreditations?
No, Chase Inc does not offer eco-friendly accreditations.
Does Chase Inc offer a senior discount?
No, Chase Inc does not offer a senior discount.
Does Chase Inc offer emergency services?
Yes, Chase Inc offers emergency services.
Are warranties offered by Chase Inc?
Yes, Chase Inc offers warranties.
What services does Chase Inc offer?
Chase Inc offers the following services: Heating & AC Services. Plumbing Services