We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!
Service was excellant how I think that Heating and Air Conditioning is a little pricey.
Rating Category
Rating out of 5
quality
4.5
value
2.5
responsiveness
5.0
Yes, I recommend this pro
Erin D.
05/2016
5.0
Good service, personable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jane P.
05/2016
5.0
I am extremely pleased with my experience and have recommended them to several of my co-workers. I learned a lot from the salesman as well as the installers and look forward to a long relationship with this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul M.
05/2016
4.0
Showed up on time and same day I called. Quickly assessed problem, ordered part, and came back next day to install new motor. Ensured I had put the thermostat to "Emergency Heat" selection so house would not get cold overnight. Pricing is straight forward, (a bit pushy suggesting to sign up for their service plan, but never impolite and I'm sure that is what they are supposed to do). Central office contact is quick and courteous and followed up promptly on one small issue. I will try them again for regular maintenance and service.
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
david b.
05/2016
4.0
quick and professional. Diagnosed the problem with the AC and gave good advice to make sure the older unit will work for longer. will use again!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
James M.
05/2016
5.0
They were to only company that came to do a load analysis on our house. Most just assume that what you have is the correct system. Since we also use a wood stove in the winter, One Hour installed a system that better integrates with our needs now.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Robert G.
05/2016
5.0
They submitted a bid promptly, were always exactly on time, were extremely professional, and installed a system that I am very happy with. When I had one minor complaint (a noisy condensate pump in one unit) they fixed the problem immediately.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Paul H.
05/2016
N/A
Watch for detailed inspection of the environment to be worked upon & appropriate inquiry asking by the estimator to see if they are serious about doing your job right the first time & really want your business with thorough, accurate service.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Antonio H.
05/2016
5.0
They are very knowledgeable and gave some very good tips. They completed the job faster than expected. Overall, it was a pleasant experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ron S.
05/2016
5.0
They were prompt and professional.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Leslie P.
05/2016
5.0
They were upfront with everything. Had great great guarantees. Clean and professional. Did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Adele B.
05/2016
N/A
Pleased with initial presentation of what this company offered. The installers were professional and friendly. Arrived on time and began working right away. The install took a little over 1/2 a day and everything was put back in place & all debris cleared before they left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ann H.
05/2016
5.0
Very knowledgable salesman and service men. Excellent service provided - Both my units are working extremely well. I would highly recommend them to my family and friends.