I will NOT let them near my house. I would highly recommend that no one EVER does!
Description of Work: Attached is the proposal to replace your gutters and downspouts. If you have any questions please feel free to call or email. Thank you! Sincerely, Joe Ortiz Senior Estimator / Project Manager Summit Roofing Contractors, Inc. 9835 Godwin Drive, Manassas, Virginia 20110 703-368-7483 (office) 703-368-7658 (fax) Email: joe@summitroofing.com www.summitroofing.com * * * * * * * * * * * * * * * I'm very sorry. This estimate is an absolute joke. Please explain a 5" gutter quote *AND* a 6" gutter quote. Not to mention three different gutter linings listed. Carl had a measuring tape in his hand, plus I offered the use of a 35ft. Stanley Fat Max. He apparently had no idea in the world to measure the size of the gutter. This is a VERY high indicator of a company that sincerely lacks Professionalism. I'd no more let you touch any part of my house than I would trust either of you to hold a $5 bill of mine.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Response from Summit Roofing Contractors Inc
Sir, Joe told me your e-mail responce was the strangest e-mail he had ever recieved from a customer in 20+ years. I read it and would have to agree. You asked us to give you a gutter estimate w/ screens. We sent our service tech Carl by your house who btw has over 30 years expierence as a roof and gutter installer, 25 of those years working for us. Carl knows about all there is to know about roofing & gutters but you insisted in trying to help him measure?? Carl politely declined your assistance measured everything up and we promptly sent you an estimate for 5 inch gutters with an option for 6 inch gutters. We gave you 3 different options for gutter screens. Not to complicated so we were quite taken aback when you blew us up with e-mails on the 4th of July. Clearly you saw the estimates and added all the options togather and thought all of them combined were what we were proposing to do and all 5 options would be the total price?? I'm really not sure how you did not understand the estimate and came to that conclusion?? We have been using the same estimate format which is an industry standard pre printed form for decades without anyone having any problem whatsoever understanding it. Nearly every other roofing company around uses the same proposal forms. I'd like to point out that you left a few key points out of your posting above so I have copied it from your e-mails to us. They are totally unedited and exactly as you sent them. 1st e-mail from you on 7-4-12: "I'm very sorry. This estimate is an absolute joke. Please explain a 5" gutter quote *AND* a 6" gutter quote. Not to mention three different gutter linings listed. Carl had a measuring tape in his hand, plus I offered the use of a 35ft. Stanley Fat Max. He apparently had no idea in the world to measure the size of the gutter. This is a VERY high indicator of a company that sincerely lacks Professionalism. I'd no more let you touch any part of my house than I would trust either of you to hold a $5 bill of mine. This estimate alone is going to get posted, along with my comments." Member end quote Our estimator Joe called & e-mailed you on his day off July 4th and tried to explain the estimate to you. Once we explained it you were completly indignant that we would even suggest that you did not understand our estimate. Here is the 2nd e-mail from you on July 4th: "There are simply two lines quoting a price, and each one has a different size. The estimate also lists gutter linings, when I SPECIFICALLY asked ONLY about gutter screens/covers. You give the impression that I cannot read the English language. Far from it. I have built homes, done my own roofing, and told Carl that $325 to replace two flashings on the roof around the vent stacks with my providing the materials, (Shingles, two vent flashings, nails, and sealer), was insane. That I would do it myself. I have a BSCS, 20+ years of Military service, and over 14 years of contracting to the U.S. Government in multiple Agencies. I have provided estimates, reviewed resumes, conducted interviews, and expanded a two person DoD contract to a nine person one. You can try and make your case, but I strongly suspect that based on the provided attachment, that we will not see eye to eye." Member End quote. It is pretty clear that you thought we were giving you an estimate to put 5 inch AND 6 inch gutters AND 3 different types of screens on your house when in fact they were all SEPARATE OPTIONS for you to review and choose from. I do hope you can find someone who will do the job for you. Good luck to you, Sam
Chris M.
06/2012
5.0
roofing
 + -1 more
I was AMAZED at this company's responsiveness in fixing the storm damage and how accommodating they were on short notice. A nasty storm rolled through overnight and ripped off the ridge vent. I called the number's listed on Angie's List at 10:30 am and the owner got his service technician to our house by 1:00 pm (on a Saturday no less) and the job was done before 2:00 pm. Just in time for the next round of thunderstorms, which are predicted for tonight! Furthermore, the owner and the service technician could not have been nicer and more accommodating! This company has fixed smaller leaks in our roof before, and they have all held up nicely. Another job well done!
Description of Work: Summit Roofing replaced a ridge vent that a storm had ripped off during the previous night.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from Summit Roofing Contractors Inc
Thanks for the kind words. After Friday nights storm things have been a little hectic!!!! We're really glad we were able to get you taken care of. Let us know if we can help in any other way. Hope you enjoy the 4th of July holiday. Your business is appreciated. Thanks, Sam
06/2012
5.0
roofing
 + -1 more
Summit provided a free quote without hassle; I didn't even have to meet them to do it. Some companies would not give me a quote without meeting with me at the property. Since the property is a rental, and I live 1 hour away, I didn't want to drive there repeatedly just to get quotes. Summit was almost the lowest bidder, and had just about the best reviews of any company I spoke with. They did a good job, and the final price was the same as the estimate.
Description of Work: They replaced the roof on my rental property.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Summit Roofing Contractors Inc
Thanks for taking the time to post a report. We are glad we could help you. We try to make it easy and convienent for our customers. Our mantra for 33 years now has been, a FREE NO HASSLE estimate, fair and honest pricing with no hidden costs, and the highest possible quality work. Thank you for the business we greatly appreciate it. Sam Fullerton Jr. Owner
Diane R.
06/2012
5.0
roofing
 + -1 more
It was very easy working with Summit. We received a total of 3 quotes and Summit had the best price. We were very pleased that they were able to do the work within a couple of weeks of receiving their quote. They were immaculate - hard to tell they were even there.
Description of Work: Removed existing roof and replaced with new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Summit Roofing Contractors Inc
Thanks for the kind words. We appreciate the business. Hope you enjoy the new roof. We thought it looked great. We're here if you need us. Thanks, Sam
Maureen F.
06/2012
4.0
roofing
 + -1 more
We had a leak and noticed some water damage to our living room ceiling. We went up into the attic and found where the leak was and realized we needed someone to come in to repair it. Time was of the essence, as the ceiling already was showing signs of damage, but had not yet become a hole, and we were expecting severe thunderstorms in the area within a day or two. We called, they came out and told us what work they'd have to do, gave us a very fair estimate, and promised they could come back in two days to complete the work before the rain hit. We were told we wouldn't have to be home for the work, but I was working from home on that day, anyway. They did not come during the day and called my husband just before 5p to say they'd have to come the next day. When my husband protested (we knew the storms were headed our way!), they came that evening, but that was the reason for the "B" in Responsiveness. The work they did was very good - professional and quick and no issues with the leak since. We're very pleased. So why the "B" overall? When they sent us a "Customer Survey" afterwards, they also let us know how we could EARN money off our bill with good reviews. They were going to PAY us ~ return the customer survey with positive review, then write to Angie's List, Washington Consumer's Checkbook, and Best Picks, and "like" and comment on their Facebook page and you earn deductions from your bill! A bonus if you do all five.Seriously, I would have given them GREAT reviews without being paid ~ they do good work! They seem like good people ~ everyone we dealt with was friendly and helpful. AND, as we have ties to the military, we appreciate the fact that quite a few of their employees are military vets. The majority of their employees have been with the company for more than ten (some more than twenty) years and they all have ties to the community, having lived and worked in the area for a while. I just am really bothered by the fact that they would PAY me to write a good review. The whole point of these lists is that they're supposed to be unbiased, objective reports based on the work and not PAYMENT. That is the only reason for the overall "B". The work, itself, is definitely "A" quality and the company and people we dealt with are all deserving of an "A" rating, as well. The offer of payment for reviews left a very bad taste in our mouths. It's a policy I would suggest they discontinue in future. It's not an incentive. It felt like a bribe.
Description of Work: They replaced the flashing around both exhaust pipes and about six shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$425
Response from Summit Roofing Contractors Inc
Thank your for business and your candid responce. I'd like to point out that we as does any business spend a lot of hard earned money on advertizing & marketing. Angies list is just one of many forms of advertizing and marketing we use. With such a significant expenditure it is very important to us to find out how & where our customers found us. As you may recall that is EXACTLY what the form we sent you asked, "How did you find us?" We have sent similar response forms out for years and struggled to get them returned. Offering a modest savings discount to our customers for them taking the time to respond has helped to increase the return rate of those forms which in turn allows us to know where our hard earned money is best spent on marketing and advertizing. I personally spoke to Angies list about this very thing and they are in complete agreement that what we are doing is a very helpful way for us to track our leads. The fact that our customers also get a discount is very simple win -win. Most customers appreciate the savings!! Thanks again for the business, Sam Fullerton Jr. Owner
Richard H.
06/2012
5.0
roofing, siding
 + 0 more
Work went very well. Old, defective siding replaced first. Then old roof completely removed. New roof installed. Old roof was hauled away. Magnetic sweep of yard and driveway was done. It was so thorough that I only found TWO roofing nails in the grass! And NONE in the driveway.
Description of Work: Old roof completely removed and defective siding replaced before re-roofing. All work was completed in 3 days. My roof has valleys abd dormers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
Response from Summit Roofing Contractors Inc
Thank you for the business. We appreciate the opportunity. We're here if you ever need us. Thanks, Sam
Shannon D.
05/2012
5.0
roofing
 + -1 more
Service and quality were excellent. Professional from start to finish. Love the roof! Would and have recommended them to anyone who needs a new roof!
Description of Work: Entire new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Summit Roofing Contractors Inc
Thanks for the business. Wish you many year of good service with the roof. Call if you ever need us.
Frank C.
05/2012
5.0
roofing, skylights
 + 0 more
They arrived early and stayed until they finished. They were very thorough in cleaning up. They had a huge magnet they rolled to pick up any nails from the yard and driveway. They did about half of the townhouses in our complex through word of mouth.
Description of Work: They replaced our roof on our townhouse, including the flashing, ventilation cap, and caulking where needed. There were two sunlights that needed recaulking. They also replaced the shingles on three dormers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Response from Summit Roofing Contractors Inc
Thank you for the kind words. It has been our pleasure to serve you as well as your neighbors. Lots of good folks in your neighborhood!! Thanks, Sam
Michael M.
04/2012
5.0
gutter repair, roofing
 + 0 more
Very good experience. They went above and beyond to ensure customer satisfaction. Price was very competitive compared to other companies.
Description of Work: New roof, gutters, and gutter guards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Summit Roofing Contractors Inc
We appreciate your business, It is greatly appreciated. Do not hesitate to call on us if you ever need anything. All the Best !!
Victorine L.
01/2012
5.0
roofing
 + -1 more
I have used Summit Roofing in the past and they did an excellent job. This time I received 3 different estimates from 3 different companies. I choose another company as the price point was better along with including more extensive work on the roofs.
Description of Work: Estimate for roof on house and garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Summit Roofing Contractors Inc
Thank you for the opportunity. Hope it all worked out for you.
Ray D.
01/2012
5.0
siding
 + -1 more
Summit Roofing called me the day after i made the request to have someone take a look at some pieces of my siding that came off. He was very professional and courteous. He gave me an estimate after looking at the issue, and I just went ahead and had him fix it right then and there. When I came home, everything looked good. I will definately call Summit again.
Description of Work: Some pieces of my siding came off. The contractor from Summit came by and re-installed the siding by nailing it to the beams instead of the dry wall wich is where it was nailed to originally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Summit Roofing Contractors Inc
Thanks for the business. We'll be here when you need us.
Kevin M.
01/2012
5.0
roofing
 + -1 more
During a rain and wind storm the ridge vent on our home was ripped away. Summit came out as soon as the rain cleared and took care of our issue.
Description of Work: Summit Roofing came out and replaced our ridge vent that had come loose. They were very quick and professional. Thanks for the help.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Summit Roofing Contractors Inc
Thank you for your business and for taking the time to post your kind comments. Call us if we can help.
Ron M.
01/2012
5.0
roofing
 + -1 more
Materials delivered on the roof sat for a week or so, partially due to weather. The job took about three days (big roof), and the dumpster arrived sometime on the second day (would have been better if it had been in place on day one, as a lot a debris was stwern about by the wind). Clean up took a bit of reminding, but was eventually done right. Copper work was significantly delayed, but when they found wood rot under the old copper, Summit payed for the carpentry to make up for the delays. I've witnessed other roofing jobs in my neighborhood, and have heard horror stories about other companies (one reminded me of that Tom Hanks movie "The Money Pit"). So, in comparison to the rest, these guys get an A.
Description of Work: Very nice job at a fantastic price. They sub-contracted some copper work over the front poritco, which took a little time to finally schedule, but it's done and it looks great. Weather also slowed us down a bit, but they were here every day possible until completion. In fact, Summit took a bit more off the total for the delay and we did not ask them to do that. After talking with several other companies, and neighbors who recently had roofs replaced by the so-called "storm-chasers", we went with Summit, and we're glad we did. Several others were offering lower quality shingle for a much higher price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$11,000
Response from Summit Roofing Contractors Inc
Thank you sir for your kind words. We appreciate your business. Your comments about the storm chasers is spot on. Call if you need us. Thanks, Sam Fullerton Jr. Owner
Carrie G.
12/2011
5.0
roofing
 + -1 more
Summit Roofing performed an estimate of the job within two days of my call and even though the estimate was good for thirty days they extended this time until our Home Owner's Association review board approved the color of the new roof. Once the color was approved the roof was installed immediately. Summit Roofing was always available to answer my questions, as this was the first time we replaced the roof. I would recommend Summit Roofing to anyone looking to replace a roof. Summit is prompt and professional.
Description of Work: We had the roof replaced on our townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Response from Summit Roofing Contractors Inc
thank you. We appreciate your business and the kind words. happy new year. Sam
Britt K.
12/2011
5.0
roofing
 + -1 more
Because I wanted the work completed ASAP, they added me to their list with an eye toward moving my work-date forward. I received a call one morning asking if they could come in the next 30 minutes because of a cancellation. They arrived and began work. Because they needed to remove the existing shingles, they layed out tarps around the house to mitigate the debris. They completed the majority of the work in two days (Fri and Sat). They returned the next week for ridge vent work and the job was done. They were competitively priced but had a better warranty of ten years. My only complaint is that they left their ladder extended over my front porch exending to the roof by my son's windoww over night.
Description of Work: The roofers removed the defective shingles and replaced them with the proper underlayment. They did a great job in clean-up including sweeping the lawn with a magnet for nails and other debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,900
Response from Summit Roofing Contractors Inc
Thank You so much for the confidence you showed in us. Your business is valued and appreciated. Thanks, Sam Fullerton Jr. Owner
Adrian K.
12/2011
1.0
roofing
 + -1 more
Roofing/Gutter Job My Initial contact with this company started off good with the owner of the company (Sam senior). I contacted them through their website for an estimate. They contacted me in an hour to set up an appointment to come and view the roof and give me an estimate. I was impressed. Then during the estimate phase I dealt with Sam III and received an estimate about a week later. I was still impressed. They seemed very professional at first. But once I started asking questions and asking for specific things in my estimate/contract things changed. They continuously delayed in getting back to me. I emailed and called on numerous occasions, but could not get service. The secretary knew me by name. I was a very patient and understanding customer throughout the whole process. At one point we had major storms and I knew the company would be swamped, so I gave them another chance. Bad decision. NOTE: My architect was involved in helping me tailor my estimate/contract and asking questions of Summit. I got the feeling they did not care for a professional who knows the business being involved. Finally, after much time passed and one last attempt on my part to get service, I contacted the company again. This time they passed me on to another sales person named Benny. At first he seemed like he really wanted to help me. He came to my house to drop off shingle samples, answered all my questions. Benny was very helpful at first. But it happened again. I asked for my estimate/contract to be finalized with specific items. He said he would be sending me the final copy. IT NEVER HAPPENED! Again, he gave me an excuse he had been very busy and would be getting it to me soon. This company passed me around and never followed through to the end. How unprofessional and unreliable as a small business. You would think they would want a great reputation to survive and get business. They still have never contacted me back. If they did not want to do my job they should have just been honest. They wasted my time and theirs. This is not way to do business. If they can't even follow through with the beginning phase, then that is a red flag on how well of a roofing job they would do. Do not recommend this company.
Description of Work: Roofing/Gutter Job My Initial contact with this company started off good with the owner of the company (Sam senior). I contacted them through their website for an estimate. They contacted me in an hour to set up an appointment to come and view the roof and give me an estimate. I was impressed. Then during the estimate phase I dealt with Sam III and received an estimate about a week later. I was still impressed. They seemed very professional at first. But once I started asking questions and asking for specific things in my estimate/contract things changed. They continuously delayed in getting back to me. I emailed and called on numerous occasions, but could not get service. The secretary knew me by name. I was a very patient and understanding customer throughout the whole process. At one point we had major storms and I knew the company would be swamped, so I gave them another chance. Bad decision. NOTE: My architect was involved in helping me tailor my estimate/contract and asking questions of Summit. I got the feeling they did not care for a professional who knows the business being involved. Finally, after much time passed and one last attempt on my part to get service, I contacted the company again. This time they passed me on to another sales person named Benny. At first he seemed like he really wanted to help me. He came to my house to drop off shingle samples, answered all my questions. Benny was very helpful at first. But it happened again. I asked for my estimate/contract to be finalized with specific items. He said he would be sending me the final copy. IT NEVER HAPPENED! Again, he gave me an excuse he had been very busy and would be getting it to me soon. This company passed me around and never followed through to the end. How unprofessional and unreliable as a small business. You would think they would want a great reputation to survive and get business. They still have never contacted me back. If they did not want to do my job they should have just been honest. They wasted my time and theirs. This is not way to do business. If they can't even follow through with the beginning phase, then that is a red flag on how well of a roofing job they would do. Do not recommend this company.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Summit Roofing Contractors Inc
We went to your house 3 different times to meet with you. By your own admission you dealt with me, Benny, my son and our front office staff. We delivered to you shingle samples on 3 separate ocassions, 3 times we revised your contract. You simply could not make up your mind on anything we put in front of you??? We spent countless hours revising things, anwsering your questions by phone (as you said our secretary knew you on a first name basis) and dropping numerous samples to try to help you. We could have easily completed the work in 1/2 the time we spent messing around with you and your architect. There was no making you happy that is pretty clear by the detailed report you wrote most of which is very untrue and biased. My guess is that you had lots of problems with any contractor you hired. Sometimes from our prospective we are better off NOT getting the job. I am certain this is one of them. Sam Fullerton Jr. Owner.
ROBERT J.
09/2011
4.0
roofing
 + -1 more
Initial issues were resolved by a call from the owner, Sam Fullterton, Jr.
Description of Work: Minor (small, drip, drip, drip type) leak during torrential rains.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Response from Summit Roofing Contractors Inc
Thanks Member. I'm glad everything got resolved. All the best, Sam
George S.
08/2011
5.0
roofing
 + -1 more
As good as I could have asked. The crew were on time, started work, and only stopped for 1/2 hour for lunch. Stayed until the job was finished. A very thorough clean up. No debris or trash any where ! (on a very, very hot day).
Description of Work: They tore off old shingles, felt, and bad wood. Replaced bad wood. installed new felt, and 30 year Architectural shingles on townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,840
Response from Summit Roofing Contractors Inc
Thank you member. Your business is valued and much appreciated. Sam Fullerton Jr. Owner
Lisa K.
05/2011
5.0
roofing, replacement windows
 + 0 more
We had Summit install a new roof on our 30+ year home on the water in the Northern Neck region of Virgina. This was not the usual job as it was a 3 hour drive from their office in Manassas. We chose Summit becasue they have done work for other family members and every time the experience has been a positive one. The materials showed up at the house when we were informed they would. The roofing crew showed up right at 7:00 am on the day we were told they would - THEY MUST HAVE LEFT MANASSAS AT 4:00 am!! The crew worked very hard and only stopped for a quick 20-30 minute lunch. They finished about 1/2 hour before the sun set. They did their clean up and left AND THEN one worker returned the next day to double check the clean up (I assume it was becuase they finished the cleanup after the sun went down) and run the magnet over the ground again. When we recieved the invoice it was accurate with no surprises. We also had them do some 'wrapping' of exterior trim on our house in Manassas - TOP NOTCH! Thank you Sam and your workforce!!!
Description of Work: Project #1 - Roof replacement on 30 year old house Project #2 - Wrapping exterior trim on our newer house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Response from Summit Roofing Contractors Inc
Thank you so much for your continued business. The confidence you have in us in us is much appreciated & respected. Thank you also for taking the time to write this. You know we are here if you ever need us. All the best, Sam
Dane E.
05/2011
1.0
roofing
 + -1 more
I contacted Summit Roofing to obtain an estimate. The lady said the estimator would contact me within 2-3 business days. I even sent them an email to confirm everything just in case there was any confusion over the phone. I never got a response to the email and never heard anything more from them. I waited 5 business days then went with another company. Its now been almost 2 weeks and still never heard anything..
Description of Work: none
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Summit Roofing Contractors Inc
You called us when we were extremly busy with spring storms. You were in a big hurry and told us so when you called. You were buying the house and aparently there was quite a bit of confusion over the repairs and it might hold up the settlement of the house. Our office politely told you with the initial call that we were extremly busy and would have to call you back in a couple of days. We did the absolute best we could to return all calls and emails during a very high volume couple of weeks. As much as we would have liked to unfortunately we simply could not work you in given your time frame. It is very disapointing that you would leave a feedback like this when in fact we didn't even do any work for you. Your feedback left here clearly indicates that we should have dropped everyone else we already had scheduled and get to you because you were in a last minute jam on the settlement. Sorry we couldn't help you. Thanks, Sam Fullerton Jr. owner
Cherrita T.
05/2011
4.0
roofing
 + -1 more
The experience with the workers was fantastic. Invoicing was another story. I signed the contract on April 19, 2011 after getting quotes from 3 other companies. I found all of the contractors on Angie's list. Ultimately, it came down to a decision between Peak and Summit. I chose Summit, because some of the other homes in our community had used the company several years back with good experience. I signed the contract with Summit on April 19, 2011 and was very excited to see that Angie's list offered a 10% coupon for the service. That really sweetened the pot for us, so we opted to finance and sent the coupon back attached to the contract. The roof was installed on April 29th. The roofers showed up bright and early at about 7 am and were finished about 1 pm. We were very pleased with how fast they were able to remove and install new roofing. It also looked really good. We received our invoice on May 6 and although it reflected our financing arrangement it did not reflect the 10% off coupon. We assumed that this was probably an error so we contacted the company to check into it further. I spoke with their invoicing person and she asked if I had seen the note on the bottom of the invoice. I looked and there was no notation. When I told her no, she mentioned that they do not honor the 10% off coupon if you elect to finance. I mentioned that no one called to inform us of this prior to the start of the work and she said, sorry, that is just the way it is, take your pick. At a minimum, I would have expected that this would have been communicated when the contract was signed rather than being hit with the surprise in the invoice. Needless to say, this left us a bit surprised and disappointed because had we know this would be the response before hand, we may have chosen a different option.
Description of Work: The company installed Landmark Morie Black Roofing and replaced one sheet of plywood on the roof.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$5,815
Response from Summit Roofing Contractors Inc
Sorry the discount and / or financing option was confusing. We do have clearly written on both offers that they cannot be combined. So in effect we offer a 10% discount OR 6 month 0% financing but cannot offer both. Thanks for your business and the positive feedback. If you have further questions please call me. Sam Fullerton President / owner
Tom D.
05/2011
5.0
roofing
 + -1 more
I am grateful you took such good care of me. First of all you really always followed through promptly on all communications. I quickly realized I could completely count on you. You mentioned the job could be done within two weeks weather permitting and that you might be able to get to it next week. Then your crew showed up 2 working days later and finished my roof, with its steep pitch and 8 or 9 different slopes, in one day! Your crew showed up a few minutes before 7am and quietly waited until 7am to start their work. Four or five guys were up there right away in their safety harnesses working diligently. They were not standing around jabbing; they were working, all the way through. Clearly your crew are very well trained. A supply truck arrived a few minutes after your guys. Within about an hour, all the shingles, vents and supplies were perfectly positioned way up on the ridge where your guys needed them. When the roof was finished, my wife said the clean up went well and that your magnetic roller really did the trick to find small bits of metal. I thought the plate in her head might stick to it, but no luck! Looking at the grounds, you could not tell we just had a roof put on. Just a few more things, the roof looks great and I'm delighted with the better grade shingles. . I will highly recommend Summit Roofing and tell people what an outstanding overall value I received.
Description of Work: Summit Roofing replaced my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Summit Roofing Contractors Inc
Member, Thak You for taking your valuable time and posting that. It is much appreciated. Best, Sam
Mary Jo L.
02/2011
5.0
siding
 + -1 more
Summit Roofing took my name and address, and sent someone there to assess what they could do, and they were very responsive. They called back within two hours, said a man was at the scene and could secure the siding and seal it so that there would be no rain damage. They knew it was just a temporary stop-gap, and was a small job, but they did the work for me and took care of it, giving me a lot of peace of mind for my $325. I know I will have to get it fixed at some point, as the siding was damaged and it shows, but with the storm that came in and any upcoming storms and winds, I feel confident it will last until I have it fixed. I will plan on using Summit Roofing for that job, and would recommend them for any size of job.
Description of Work: I had the end of a very long piece of siding blow loose and bend outward from my very high gable on Friday,with a storm coming in on Monday afternoon with possible high winds. I was worried that it would pull more siding off or come completely off and possibly cause property damage or worse. I could not find anyone over the weekend to secure it, and called several companies on Monday morning with no luck.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Summit Roofing Contractors Inc
Thank You Member !!!! Sam
Marsha R.
02/2011
5.0
roofing
 + -1 more
I thought their price was extremely reasonable, even though I cannot remember how much it was. I am pleased with them. They have done other roofs in our neighborhood. They showed up on time. They did an excellent job. They cleaned up after themselves. When they got to one part of the roof, they found out that they didn't have the correct nails, the ones they had were too long, so instead of doing it they stopped and went and got new nails. They did a very good job. I would recommend them and use them again. They are reasonable cost wise. I have never heard anything bad about them. I was recommended to them by my neighbor.
Description of Work: Summit Roofing completely redid my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Summit Roofing Contractors Inc
Member, Thans so much for your kind words. Let us know if you need us for anything in the future. Sam
David R.
02/2011
5.0
roofing, skylights
 + 0 more
I spent $1200 for two skylights. They had originally done my roof about six years ago. So, I decided to use them for the skylights. They were exceptionally responsive. They wasted no time between my giving them a call, their coming out and taking over the job, and replacing the skylights. They installed two skylights in less than an hour. It would have taken me weeks to do the job. I am really impressed with them. I would not have anyone else work on my roof. I will use them again in the future if required.
Description of Work: I used Summit Roofing Contractors Inc. within the last six months. They replaced two skylights for me at that time.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Siding,
Skylights,
Windows,
Roof Cleaning,
Gutter Cleaning,
Unfinished Carpentry,
Solar Panels,
Roof Ice/Snow Removal,
General Remodeling
FAQ
Summit Roofing Contractors Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Summit Roofing Contractors Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa