US Appliances Services, Inc.

appliance repair, small appliance repair service

About us

We are Virginia's all-in-one appliance&heatingairconditing,company. With decades of experience, you can rest assured that we will get the job done right the first time/and the,service,call lowest, $69:95,dollar ,and,no service,call,with,repair. Closed on sundays so feel free to give us a call anytime so we can schedule your appointments.oure labors is flat rates $165.flat rate, per, jobs.- and labor, is nonrefundable ,thx

Business highlights

16 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8608 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
5%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 226-250 of 608 reviews

David G.
12/2015
4.0
The customer service was great. The technician showed up when they said he would be there, was very professional, and identified and fixed the problem

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Teresa Y.
12/2015
5.0
Very professional. Good value, honest work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

HeeChong C.
11/2015
5.0
Very professional and didn't rip me off! I will use them again for sure!! Very trustworthy!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$240

Corry N.
11/2015
5.0
They were great! Fixed my dryer very quickly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JoeAnn M.
11/2015
4.0
Person looked at the garbage disposal, said it would be $125 to take it out/ repair--too much. Cost $50 to tell me that I needed a new disposal. Said that he could take the disposal out for $95 in cash, instead of a card. I believe that I received minimal service.

Rating CategoryRating out of 5
quality
2.5
value
2.5
responsiveness
2.5


Sheila B.
10/2015
5.0
US Appliances repaired our washing machine. He was on time, gave us an accurate estimate, answered our questions, gave us advice regarding maintenance and told us he will call to follow up in a few days. We are very happy with the work, will call them in the future and would recommend them without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Lisa G.
10/2015
5.0
We are very happy with their prompt and courteous service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Norm S.
10/2015
5.0
The service technician was on time, neat and polite. A parts department error kept him from his first repair attempt for which he was very apologetic. He returned the next day and quickly installed the part fixing our problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$270

Margaret Hess H.
08/2015
2.0
Mr Singh was very personable. I have a 19 yo double oven for which he recommended that I find a circuit board and membrane panel as well as a thermal fuse. i verified that he would be able to install these if I got them. I found the membrane panel and circuit board on eBay and called him to clarify which thermal fuse I would need since there are two possibilities. He was to call me back but didn't. I purchased them both to facilitate the process. No return call. I then started looking at repair videos, removed the ovens, tested the fuses and both were bad. We replaced them and a miracle, the ovens work. I should perhaps be grateful, it only cost me $88.00 in needed parts and shipping and a $50.00 service call. But I now have a membrane panel and circuit board which I don't need and which I paid $220.00 for. I will be prepared should my circuit board really fail in the future, but as nice as Mr Singh was, I will not be calling him to repair it.

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
3.0

$138

Ann C.
08/2015
5.0
Mr. Singh is courteous, professional, and does quick work. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$395

Stacey D.
08/2015
5.0
They were wonderful to deal with, Mr Singh was prompt, polite and was very helpful working with our schedule. I highly recommend him and this company and will call them again in the future if I ever need another repair. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$420

Steven T.
08/2015
5.0
I am glad to take the time to write a review for US Appliances Services. I was thoroughly impressed and I highly recommend them. I called when our washing machine stopped working in the middle of a cycle. I was told a repair person would be here the next day between 1:00 and 4:00 the next day. Mr. Singh was here at exactly 1:00. He quickly diagnosed the problem and got to work. He didn't rush through it, but took the time to explain what he was doing and why, clean out the machine as long as it was open, give us advice on how to maintain the machine, and even recommend ones for when we ever need a new one. He carefully wiped up every drop of water and dirt around it when he was done. Oh, and the price was quite reasonable. Just a few days later my parents' dryer broke, and they called US Appliances based on my recommendation. They were just as impressed by every aspect of the service. It's always a pain when an appliance breaks, but if you want the situation dealt with in the best way possible, call US Appliances Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Christine W.
08/2015
5.0
They replied to both an email and a phone call within a half hour even though it was a Sunday night. Mr. Singh came out, tried to "reset" the fridge. He had me check in later that evening with a "progress" report. And then came out the next day to replace the part. Very, very nice man; very personable and helpful. It's always upsetting when an appliance goes haywire just before you are leaving town but he put me at ease.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

San C.
08/2015
4.5
Was punctual in showing up. Diagnosed the problem very quickly and went searching for the parts which pretty much took the whole day in locating it. Was very customer friendly and sincere; however, very expensive.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$370

Joyce S.
07/2015
5.0
Came when they said, completed the job in 1/2 hr.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$289

Julie T.
06/2015
5.0
Came out to look at my slowly dying fridge, fridge was not worth fixing, I appreciated his honesty. He recommended we stick with GE products.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

40092 Thomas Mill Road, Leesburg, VA 20175

http://www.usappliancesservicesva.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

US Appliances Services, Inc. accepts the following forms of payment: CreditCard
No, US Appliances Services, Inc. does not offer free project estimates.
No, US Appliances Services, Inc. does not offer eco-friendly accreditations.
No, US Appliances Services, Inc. does not offer a senior discount.
Yes, US Appliances Services, Inc. offers emergency services.
No, US Appliances Services, Inc. does not offer warranties.

Contact information

40092 Thomas Mill Road, Leesburg, VA 20175

http://www.usappliancesservicesva.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed