US Appliances Services, Inc.

appliance repair, small appliance repair service

About us

We are Virginia's all-in-one appliance&heatingairconditing,company. With decades of experience, you can rest assured that we will get the job done right the first time/and the,service,call lowest, $69:95,dollar ,and,no service,call,with,repair. Closed on sundays so feel free to give us a call anytime so we can schedule your appointments.oure labors is flat rates $165.flat rate, per, jobs.- and labor, is nonrefundable ,thx

Business highlights

16 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8608 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
5%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 201-225 of 608 reviews

Celia F.
05/2016
5.0
Very thorough, we thought our compressor had gone out and fortunately it was something that was easily fixable and the refrigerator is working great. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$240

jan h.
04/2016
5.0
The frig decided to stop freezing and cooling--Mr. Singh quickly diagnosed the motherboard required replacing the same afternoon that I placed the service call. He is VERY professional, efficient, and friendly. Reasonable cost to repair. Will recommend US Appliances Services to neighbors and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sarah H.
04/2016
5.0
US Appliances Services was fantastic when I called for a dishwasher repair (and later oven too). Great communication and customer service, which is rare. Instead of doing an expensive repair on our range, he recommended getting a new range, even though that meant no fee for him. I have already recommended US Appliances Services to several colleagues and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas U.
04/2016
5.0
The repairman was on time and very knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$60

Eric U.
03/2016
5.0
Technician was on time and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Belinda H.
03/2016
5.0
US Appliances is fantastic. Same day service, even called to say they could come earlier if needed. I had a dryer repair and it took less than 30 mins to diagnose and fix. Mr. Singh was wonderful, I would highly recommend this company to anyone!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$165

Michael G.
03/2016
5.0
Technician was very professional and efficient. Would have no reservation in using this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kara D.
02/2016
5.0
They were all so nice and helpful. Even came out in a snow storm to help me! And they followed up to ensure the job was complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara M.
02/2016
4.5
The serviceman was very courteous and helpful even though he couldn't fix the machine.

Rating CategoryRating out of 5
quality
4.5
value
2.5
responsiveness
4.0

Yes, I recommend this pro

Joyce S.
02/2016
2.5
I had hired US Appliance before for a refrigerator repair. When there was an initial problem, they came back and fixed it leading me to consider and hire them for repair of my gas range. The oven had an overwhelming smell of gas when turned on and made a loud banging sound. As this was very distressing and dangerous I hired US Appliance. I asked whether it could be repaired or was it time to purchase a new appliance. I was told it just needed a new ignition system. This worked for approximately two weeks until the smell of gas became even stronger and the loud bang started over again. When I called to report the problem I was told another part was needed which had to be ordered. It evidently took some time for the part to come in (big snow storm) and they stopped responding to my calls (the top burners were now emitting gas smell). Because of danger I went and purchased new appliance. Sequently two days later I was told the part was in and they just needed to pick it up. When I told them I had purchased new appliance, a refund was mentioned (their remark) I subsequently called and left message about refund and have received no reply.

Rating CategoryRating out of 5
quality
2.5
value
2.0
responsiveness
2.5

$369

Deborah T.
02/2016
5.0
He was very knowledgeable and explained the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

patricia p.
02/2016
5.0
Extremely polite, accommodating. They called before they came. They knew exactly what we needed and were excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sue A.
02/2016
5.0
I had a great experience with US Appliances Services! My washing machine malfunctioned, and I had called another business to repair. They told me it would be two weeks until they could send some. So, I called US Appliances. They came the next day, ordered the part, and repaired it the following day. They were very accommodating to my schedule and explained everything. I would recommend them to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Jane W.
02/2016
5.0
I can state without any reservations that I have never received better customer service from any other company. Very responsive, professional, and personable. I have already referred US Appliances Services to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie M.
02/2016
5.0
I needed my dryer repaired. US Appliances Services arrived at the scheduled time, found the problem and repaired it in a prompt manner. The service representative was a pleasure to work with. I highly recommend them for appliance repair work and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry F.
01/2016
5.0
Called and came early. Immediately went to work and corrected the problem. Price was exactly as quoted. Friendly, professional and prompt. Will use again for any appliance issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$23,000

Vik S.
01/2016
5.0
Nice guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris M.
01/2016
5.0
Great customer service. Called in the evening and they were at my home the next day to repair my LG washing machine. Very professional and honest. Will be hiring them again to service my AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Anu I.
01/2016
4.5
The owner Mr.Singh called and scheduled a time convenient for us and showed up on time.He had already given a rough estimate over the phone and that was helpful.He found out the problem right away and replaced the garbage disposal unit and tested it and had me test the appliance prior to accepting payment.The charge seemed reasonable.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$240

john R.
01/2016
5.0
The repairman that came out was great, fast, courteous, and honest

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wilfredo D.
01/2016
5.0
Very punctual, friendly and knowledgeable. I will use them again and recommend to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

40092 Thomas Mill Road, Leesburg, VA 20175

http://www.usappliancesservicesva.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

US Appliances Services, Inc. accepts the following forms of payment: CreditCard
No, US Appliances Services, Inc. does not offer free project estimates.
No, US Appliances Services, Inc. does not offer eco-friendly accreditations.
No, US Appliances Services, Inc. does not offer a senior discount.
Yes, US Appliances Services, Inc. offers emergency services.
No, US Appliances Services, Inc. does not offer warranties.

Contact information

40092 Thomas Mill Road, Leesburg, VA 20175

http://www.usappliancesservicesva.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed