Professional Appliance Repair

appliance repair, small appliance repair service

About us

We always provide high quality work that produces an exceptional product. We pride ourselves on the relationships we build with all of our clients, and we can't wait to hear from you! Call today!

Business highlights

5 years of trusted experience
Se Habla EspaƱol

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.9158 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 76-100 of 158 reviews

Paul K.
10/2021
4.0
Prompt service

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Kathleen A.
10/2021
5.0
Very professional. Cleaned up after themselves. Made further recommendations without pressure for them to do the work

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$497

RJ L.
10/2021
5.0
The technician, David Castro showed up within the window we were given, even gave us a call to let us know he was 30 minutes out. He was very professional and took great care moving the dishwasher and ensuring no water was left on the floor. He explained all repairs and had the needed parts on-hand. I would hire this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Elliot R.
10/2021
5.0
I hired Nelson Castro to clean out the dryer vent. He came well prepared with all the proper equipment. He was very thorough using both vacuums and an electrical brush. I would recommend him without reservations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dennis F.
09/2021
5.0
David was prompt, courteous and professional. I hired him back for a refrigerator repair after watching him work on my dishwasher. In both cases, I thought he was more competent than the original installer. He's going to be my go-to appliance guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

T A.
09/2021
5.0
Professional Appliance Repair was excellent. Nelson came on time, found the problem and fixed it in a short time. He has the spare part in his truck. The price was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen M.
09/2021
5.0
The technician, Dave, proceeded to diagnose my old dishwasher's failure in a direct, organized and neat manner. The result was that he quickly determined that its computer chip had burned out. He then checked for the availability of a replacement. Unfortunately none was available for this old model, so I now need to replace it.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Michael S.
09/2021
5.0
Quick. Knows his stuff. Fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$360

Jeffrey H.
08/2021
5.0
Talked to several repair companies but only one called to ask the model number and error code They were then able to order the part before they came They showed up on time with the part and took less than an hour to repair the washing machine Nobody else was even close

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kyle B.
08/2021
4.5
Excellent communication and very timely

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron A.
08/2021
5.0
He attempted to identify the cause behind the issues I had and honestly assessor the situation and recommended the more efficient path was to replace the fridge not to attempt to repair it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$79

Donald F.
08/2021
5.0
I explained the behavior and error codes to the company and the technician arrived the next day with the parts required to fix the washing machine in his first visit at a very reasonable price. The drain pump was damaged by hair pins and had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$345

Jennifer M.
08/2021
5.0
David came the same day, had to order a part, and installed it the next day. Excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vihang P.
08/2021
5.0
The installer was very polite and professional. Cleaned up all packaging and hauled away the older dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$23,000

Daniel K.
08/2021
5.0
Outstanding. Prompt, professional, thorough, honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan W.
08/2021
5.0
Quality work and were done faster than expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Jessica F.
08/2021
5.0
Did the repair as needed for a reasonable price. Was able to also clean our dryer vent the same day (add on service). Easy to communicate with via text message ahead of the appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lyndsey M.
08/2021
4.5
Quick and easy

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Steven B.
08/2021
5.0
Replaced garbage disposal in less than an hour. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Caroline P.
07/2021
5.0
Quick to respond, very quick service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$289

donald m.
07/2021
5.0
David was prompt, friendly and very knowledgeable. It was a terrific experience. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim J.
07/2021
5.0
He was professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$350

Leslie R.
07/2021
5.0
Efficient, knowledgeable, and reliable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Orlando B.
07/2021
5.0
Excellent service. Provided estimate of the work. Explained the work step by step. Cleaned inside and outside the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Misty Z.
07/2021
5.0
The technician was very polite and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2466 Masons Ferry Drive, Unit 104, Herndon, VA 20171


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

Professional Appliance Repair accepts the following forms of payment: CreditCard
Yes, Professional Appliance Repair offers free project estimates.
No, Professional Appliance Repair does not offer eco-friendly accreditations.
No, Professional Appliance Repair does not offer a senior discount.
No, Professional Appliance Repair does not offer emergency services.
No, Professional Appliance Repair does not offer warranties.

Contact information

2466 Masons Ferry Drive, Unit 104, Herndon, VA 20171


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM