Water Heater Services, LLC

water heater installer

About us

We are the water heater experts with over 25 years of experience we offer exceptional residential service, we are gas certified, we specialize in water heater installation and service. Locally owned and operated for quick response to your water heater needs. We never use subcontractors for any work performed and only install manufactures brand water heaters unlike the two big box stores.

Business highlights

38 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8296 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
5%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.9
Showing 176-200 of 296 reviews

Marcus H.
05/2014
5.0
Timely, fast and available. Love his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

DEBBIE F.
05/2014
5.0
The company staff were on time and explained very well what would be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jeanne m.
04/2014
N/A
He was prompt, very good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick O.
04/2014
5.0
Curtis was outstanding. He diagnosed my water heater issue right away and said the service should be covered under my new home's warranty service. He recommended I call my builder to have them perform the service for free - even though he could've performed the service and charged me for it. His honesty is a great reason I will do business with him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brad S.
04/2014
5.0
The quote was initially a little higher than some other providers, but Curtis explained the quality of the unit he was installing meant a higher part cost to him and he worked with me to ensure I was receiving the best unit for the money. The communication was prompt, clear and concise, and the service was top notch. The complete replacement was done in about 90 minutes, including the time Curtis spent walking me through all details of the unit and replacing a bad shutoff valve. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chiquita E.
04/2014
5.0
Curtis contacted me right away and made sure that I understood the process. He was able to install my water heater within a few hours of our initial contact. He was very knowledgable and his pricing was very resonable. Him and his assistant were very efficient and got the job done in a few hours. Their customer service was superior and my home was left neat and clean. He arrived a few minutes earlier than the committed timeframe and did a great job! I would highly recommend his company to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

eric anthony j.
04/2014
N/A
I went with this company because they specialize in water heaters. They gave good advice and were very prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon H.
03/2014
5.0
Water Heater Services did a fabulous job. Great experience. Explained everything well, great craftsmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jeff m.
02/2014
5.0
Curtis was very professional and knowledgeable, educating me on several important issues re: hot water heaters. They arrived when they said they would (earlier actually), finished the job in under two hours for the quoted price, and cleaned the work area when done. Their price wasn't the lowest but was competitive and, in my opinion, the best value. The only negative was that I never did receive an email response from them on my initial HomeAdvisor inquiry (despite their claims it was sent) and had to call to request a quote; but the problem could have been on my end due to a cranky server.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Charity S.
01/2014
4.0
Curtis is extremely knowledgeable and walks you through every aspect of the job he is doing. He arrived early, which was notable given our experience with other contractors. He promptly responds to messsages that you leave, another plus given other recent experiences. I would hire Water Heater Services, LLC again if the need arises and I would recommend him to family and friends without hesitation.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan F.
01/2014
5.0
Curtis was quickly responsive to my problem. He arrived at the time he said and ascertained the root problem and changed out the defective piece of equipment. He is very friendly and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John or joy D.
01/2014
5.0
Curtis and his assistant, Nelson, were very courteous, on-time and did a wonderful job replacing our water heater. Curtis explained everything he was doing, made some recommendations and explained how the gas regulator and thermostat operated and left the area clean from all debris. Overall very satisfied and would recommend him without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

siobhan O.
12/2013
5.0
Curtis was professional, showed up early, was very knowledgeable and did a great job. He's happy to explain things, give you options and make sure you are satisfied. I highly recommend him and even took extra cards so I could!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mercedes B.
11/2013
5.0
PROFESSIONAL, CALLED AHEAD TO SAY THEY WOULD BE LATE DUE TO TRAFFIC. VERY HAPPY WITH THE WORK PERFORMED AND LEFT AREA CLEAN. WOULD RECOMMEND

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathryn L.
09/2013
5.0
Curtis was extremely prompt, very courteous, and quite reasonably priced. I recommend him without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Iva R.
09/2013
5.0
Reasonable rates, excellent and efficient service. I highly recommend Water Heater Services. Curtis and his assistant are very professional, knowledgeable, dependable, and offer exceptional service. Kudos to Water Heater Services for a job well done. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sushant S.
09/2013
5.0
Outstanding service, terrific price. Curtis and his assistant are two of the nicest, most knowledgeable guys you'd want to meet. They were a pleasure to work with, and they left the place cleaner than it was when they came. Efficient, friendly, great price. Can't beat that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward M.
08/2013
5.0
They called soon after I requested help and they were able to schedule me right away. They arrived on time and did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

M M.
07/2013
5.0
Curtis was very professional. He was on time and immediately knew what was wrong with the water heater. He explained it very well and also explained and show me how to prevent further problems and how to change the temperature and etc. I am very happy with this company and definitely will call them again if there is a problem with the water heater again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce G.
07/2013
N/A
They were on time, did a good clean up job, I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1905 Willow Ln, Woodbridge, VA 22191

http://hotwaterheaterservices.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

water heater installer

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

Water Heater Services, LLC accepts the following forms of payment: CreditCard
Yes, Water Heater Services, LLC offers free project estimates.
No, Water Heater Services, LLC does not offer eco-friendly accreditations.
No, Water Heater Services, LLC does not offer a senior discount.
No, Water Heater Services, LLC does not offer emergency services.
No, Water Heater Services, LLC does not offer warranties.

Contact information

1905 Willow Ln, Woodbridge, VA 22191

http://hotwaterheaterservices.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed