Chapin Auto Glass

Auto Glass, Glass and Mirrors, Auto Service,

About us

Car glass technicians with 10+ years experience. Certified. Part of the National Auto Glass Association. Adhere to all orginal equipment specifications. Lifetime guarantee on workmanship (ie - air/water leaks, loose moldings). 90-day warranties on defective materials (ie - stress cracks, distortion in window, heating features, rain-sensing features, and other miscellaneous electronics attached to glass). Our technicians love to educate the customer on the technique so feel free to ask lots of questions and watch the installation process.

Business highlights

24 years of trusted experience

Services we offer

Front Windshield Installation & Rockchip Repairs, Side Door Windows & Doors, Triangular Vent Glasses, Rear Backglasses. Side View & Interior Rear-View Mirrors.

Services we don't offer

Tinting, Used Windshields, Non-Licensed Glass Competitors Price Matching.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.065 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 65 reviews

daniel Y.
03/2021
5.0
glass repair
  + -1 more
quick and easy for a great price.
Description of Work: replace front windshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Chapin Auto Glass
[Member Name Removed], thanks so much for entrusting us with your vehicle and for supporting local small business. We look forward to serving you in the future.

Niki L.
04/2017
5.0
auto glass
  + -1 more
Well done.
Description of Work: Front windshield replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael M.
10/2016
5.0
auto body repair
  + -1 more
Selected someone else.
Description of Work: windshield
Rating CategoryRating out of 5

Len G.
03/2016
5.0
auto glass
  + -1 more
unknown
Description of Work: Great job all around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Robert N.
01/2016
5.0
auto glass
  + -1 more
unknown
Description of Work: Chapin Auto Glass recently replaced the windshield in our car. Communication and scheduling were great. They came when promised and worked efficiently to replace the windshield in the driveway. They succeeded in transferring the safety inspection sticker, EZ Pass, etc. All work was done well and price was very reasonable. I would turn to them again without hesitation.
Rating CategoryRating out of 5
Yes, I recommend this pro

Yalcin burak G.
01/2016
5.0
auto glass
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$570

Niki L.
01/2016
5.0
auto glass
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nora K.
11/2015
5.0
auto glass
  + -1 more
unknown
Description of Work: They did an excellent job. It was very convenient having them show up and do the work curbside. I was amazed at how quickly they worked!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Judith B.
11/2014
5.0
auto body repair
  + -1 more
He did excellent work and a wonderful job. They were able to come to my home and fix the work in my driveway. They left everything clean and they arrived on time for the appointment.
Description of Work: The repaired my wheel where it was scratched by another driver.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Frank E.
08/2014
5.0
auto glass
  + -1 more
I called Chapin on Tuesday after reading the many positive reviews they had received on Angie's List. They were able to schedule the windshield replacement for the next day. Being a bit outside of their normal service area, I was surprised at how quickly they were willing to schedule the job. They called in advance of coming to my home to perform the work just to verify that it was a good time. They completed the work very quickly and professionally and provided me with instructions on how to care for the windshield over the next week as the adhesive cures and went over their warranty details. Lidia P. was incredibly professional in making all of the arrangements from scheduling to payment. My experience with Chapin Auto Glass was totally positive.
Description of Work: Replaced badly cracked windshield on my 1999 Isuzu Trooper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Gregory S.
07/2014
5.0
auto glass
  + -1 more
Prompt in answering the phone, explaining the process and costs, also helpful in scheduling and re-scheduling. Prompt in arriving and very quickly replaced the front windshield. With a Facebook coupon, they were one of the least expensive options and had the most positive reviews. I would definitely recommend
Description of Work: Replaced front windshield of my car

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Charles S.
07/2014
5.0
auto glass
  + -1 more
From the initial call until the final wave goodbye things couldn't have gone better. Lydia was very helpful on the phone, asking the appropriate questions and guiding me through how the process would work. We set a two how window when they would show up. Half hour before they called to ask if it was raining where I lived as that affects the integrity of the glue. It wasn't and they showed up a half our later. She said it would take less than an hour and it did. The price was very reasonable as were the guarantee and warranty. I would definitely recommend Chapin Auto Glass to any and everyone.
Description of Work: Replaced the front windshield on my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Brian D.
05/2014
5.0
auto glass
  + -1 more
Prompt, courteous, and outstanding customer service. I would recommend them without any hesitation.
Description of Work: Windshield replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Timothy M.
04/2014
5.0
auto glass, glass repair
  + 0 more
Van door was dented a bit where the thief had jammed something down the door. Window was broken. Chapin did a good job working around the dented door issue to still get the new glass in place and make it work properly. They were prompt and came to my house to do the work. I was also able to get an appointment really quickly. They did a great job.
Description of Work: Replaced Honda van slider door glass window that had been broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$313

Elaine M.
03/2014
5.0
auto glass
  + -1 more
After locating Chapin Auto Glass on Angie's List and discovering that they were highly rated, conveniently located, and offered a coupon for Angie's List members, I contacted them by phone. The person answering the phone was very cheerful and helpful, and informed me that the proper windshield was in stock and could be installed two days later. She gave me the exact cost with my discount, and explained the repair team would come to our location, which was very handy. When we realized that the weather would not be good for the repairs to be done outside, Chapin quickly came up with an alternative date and time. On the day of the repairs, I received a call letting me know that the repair team could come a bit early and giving me an estimated arrival time. The team arrived precisely on schedule and immediately started work. The repairs (including transfer of county and inspection stickers) were completed in less than an hour, and I received a thorough explanation of how to care for the new windshield for the next several weeks. I was extremely pleased with the entire experience, and would definitely use the same company again! Chapin Auto Glass deserves the highest ratings for their responsiveness, punctuality, and professionalism.
Description of Work: Chapin Auto Glass replaced the windshield of my daughter's 1997 Toyota Camry, which has developed a spreading crack

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

William L P.
03/2014
5.0
auto repair, auto glass
  + 0 more
I called early and was scheduled for the same day. A technician came to the house and replaced the windshield. They were fast, efficient, courteous, and I think, reasonable. I would certainly use them again.
Description of Work: Replaced cracked windshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HOLLY G.
03/2014
5.0
auto glass
  + -1 more
My experience went very well. The staff was professional and knowledgeable in their field. The pricing was very reasonable and I was pleased with the service. I would recommend this company to others.
Description of Work: They replaced the front windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vanessa P.
01/2014
5.0
auto glass
  + -1 more
Even through they were very busy, they made every effort to squeeze me into their schedule and they came out to where my car was located and rendered services within 2 or three hours. They got there exactly when they said they would get there. They were very fast and professional. Service was top notch.
Description of Work: My windshield cracked unexpectedly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barbara M.
01/2014
5.0
auto glass
  + -1 more
In a phone conversation I was given very helpful information that suggested that my issue might be a warranty issue for the manufacturer if my new RV. That information saved me a great deal if money!
Description of Work: I contacted Chapin Auto Glass.
Rating CategoryRating out of 5
Yes, I recommend this pro

John G.
11/2013
5.0
auto glass
  + -1 more
Chapin Auto Glass did excellent work.....it was most convenient that they replaced my windshield at my home - they had my windshield in stock and offered to replace my glass the following day. They arrived on time and changed out the glass in less than 45 minutes. I was especially appreciative that they were very gracious and answered all my questions and took time to make sure that I understood the driving restrictions that I had to follow while the windshield 'cured'. I would certainly recommend them to anyway requiring automobile glass replacement.
Description of Work: replaced front windshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Michael B.
11/2013
5.0
auto glass
  + -1 more
I recently noticed a small crack in my windshield and wanted to have it repaired before it became too big and required a complete windshield replacement. I called Chapin and spoke with Dany. He thoroughly answered all of my questions and said he could be at my house to repair it in two days. He showed up on time and fixed the repair in 15 minutes, and best of all, it looks great. Dany was very friendly and professional and I would absolutely recommend him to others.
Description of Work: Repaired a small crack in my windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Martha K.
10/2013
5.0
auto glass
  + -1 more
I highly recommend Chapin Auto Glass if you ever need your windshield replaced. Dani was very responsive and did a great job installing the OEM windshield on my new car. I had the install done at my place. I couldn't be more pleased with his professionalism and quality work.
Description of Work: Replaced windshield

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
07/2013
5.0
auto repair, auto glass
  + 0 more
I called my Toyota dealership to ask about replacing my Camry windshield. The person I spoke with referred me to Chapin Auto Glass. Chapin was very quick in responding and providing excellent service at my residence. Dany explained the process and the windshield glass I had chosen, and followed up afterwards to make sure the new windshield was functioning properly.
Description of Work: Car windshield was cracked by rock that hit it on the highway. Chapin Auto Glass replaced the windshield.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Chapin Auto Glass
[removed member name], thank you so much for a wonderful review. All we ask is that our customers be honest about their experience because that in turn generates many word-of-mouth referrals. I hope that we met your standards and lived up to your expectations. We like to educate our customers on the process so that no one is left in the dark. I'm sorry to hear that we were not up to par as far as our cost competitiveness. Please bear in mind that Camry Hybrids use a solar-coated windshield. Please accept a 10% discount on your next service to make up for any inconvenience. Best regards, Dany

Brian P.
02/2013
5.0
auto glass
  + -1 more
I contacted Chapin Autoglass and was impressed with their service from start to finish. Not only was the job performed on the same day, Mr. Ardon came to my location so I could have my issue resolved without taking off anytime from work. I would highly recommend Chapin Autoglass to anybody in the Northern Virginia, DC and Maryland area who is need of minor or major windshield repairs.
Description of Work: Windshield replacement & repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Blanca M.
12/2011
5.0
auto glass
  + -1 more
I was visiting relatives in the MD area the night before thanksgiving and had my 2005 BMW 5-series broken into because I had left my gps on the dashboard (dumb, I know). I was freaking out because I knew that no one would be open on Thanksgiving day. I called three companies who didn't even answer the phone until I happened to find Chapin Auto Glass on another site called Checkbook dot org. My call was taken by Danny who was very professional and explained the different glass options as far as quality. He said that they normally would not be open on Thanksgiving but seeing as though I couldn't drive around with a missing window he would be willing to come out Thanksgiving morning! Wow, I'm sold. He arrived on time and finished the work in under an hour and even vacuumed out the whole car for me! I gotta say that's why I prefer supporting small businesses, they are still willing to go the extra mile. He didn't even want to accept a tip, but I forced him to take it. I can't praise Chapin Auto Glass enough. I will definitely use them again if the need arises (hopefully not any time soon though).
Description of Work: Passenger door glass replacement for a 2005 BMW 530

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250
    • 1
    • 2(current)
    • 3

Contact information

unknown, Arlington, VA 22204

ChapinAutoglass.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Glass,
Glass and Mirrors,
Auto Service,
Auto Body Work,
Auto Accessories

FAQ

Chapin Auto Glass is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Chapin Auto Glass accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, Chapin Auto Glass offers free project estimates.
Yes, Chapin Auto Glass offers eco-friendly accreditations.
No, Chapin Auto Glass does not offer a senior discount.
No, Chapin Auto Glass does not offer emergency services.
Yes, Chapin Auto Glass offers warranties.
Chapin Auto Glass offers the following services: Front Windshield Installation & Rockchip Repairs, Side Door Windows & Doors, Triangular Vent Glasses, Rear Backglasses. Side View & Interior Rear-View Mirrors.
Tinting, Used Windshields, Non-Licensed Glass Competitors Price Matching.

Contact information

unknown, Arlington, VA 22204

ChapinAutoglass.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM