We are a local family owned and operated business with over 28 years of experience. Our hands on management approach allows each customer to get excellent customer service and receive individual attention. Our company is customer service oriented so that expectations and communication are clear from start to finish. We offer a 100% satisfaction guarantee. We like to think of ourselves as a service company that maintains and replaces exteriors. All of us at Metro Gutter work towards the goal of having a customer for life. Only the finest materials are used so that a professional finish can be guaranteed. We use the thickest gauge of aluminum that can be run through the gutter machine and we even hand select our #1 pre-primed wood from the commercial lumberyard! Our chimney caps are stainless steel, attach securely and offer a lifetime warranty.
This was an absolutely painless experience. Bought the Big Deal, scheduled the appointment, came home on the day of the appointment to find my gutters and downspouts clean. No fuss, no complications, they did the work as agreed, cleaned up, and left. That's how services should be!
Description of Work: Simple gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Metro Gutter And Home Services Inc
Thank you for your excellent review! We strive to make every experience like this! Kent, Owner
Ivonne L.
05/2013
5.0
gutter cleaning
+ -1 more
They did a good job, I was satisfied with their work and would hire them again.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John C.
05/2013
4.0
gutter cleaning
+ -1 more
They did a great job cleaning my gutters. However, it took muliple calls and two months to come out and complete the job. Schedule far in advance and you'll be very pleased.
Description of Work: Cleaned all the gutters on my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$99
Response from Metro Gutter And Home Services Inc
Thank you for your review. We do recommend scheduling early in our busy fall season to get service when you want it. Thanks again! Kent, Owner
Christopher C.
05/2013
5.0
gutter cleaning
+ -1 more
It worked out fine. They scheduled it and did the work while I wasn't home. They did what they said they would do.
Description of Work: Metro Gutter And Home Services cleaned my gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Metro Gutter And Home Services Inc
Thank you very much for your all A review! Kent, Owner
Jill Homer S.
05/2013
5.0
gutter cleaning
+ -1 more
We had just bought the home, so the company came by to do an estimate and check for gutter shields. They got back to me on price and we set up a date for cleaning. After the cleaning was complete, we were given another estimate for work they suggested we have done. It was helpful to learn the state of our gutters, but we have deferred any additional work at this time.
Description of Work: Took gutter shields off, cleaned gutter, re-installed shields.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$99
Response from Metro Gutter And Home Services Inc
Thank you very much for your all A review. We hope we can help you when you are ready to proceed! Kent, Owner
sarah N.
05/2013
5.0
gutter cleaning
+ -1 more
I don’t think I even talked to anybody, I don’t really remember but everything was fine.
Description of Work: I used the big deal for Metro Gutter And Home Services Inc for gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
John L.
04/2013
5.0
gutter cleaning
+ -1 more
They arrived on time and cleaned the gutters as needed. I enjoyed their work so much that they are coming back this year.
Description of Work: I hired this company after purchasing a Big Deal for them through Angie's List for gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Metro Gutter And Home Services Inc
Thank you very much for your all A review and especially for your repeat business! Kent, Owner
Brian C.
04/2013
5.0
gutter cleaning
+ -1 more
Was easy to setup and didn't require that I be home when they did it. They scheduled the appointment quickly and did a great job.
Description of Work: Cleaned leaves from gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Metro Gutter And Home Services Inc
Thank you so much for your fabulous review! Kent, Owner
Lorri G.
04/2013
5.0
gutter cleaning
+ -1 more
Overall, the purchase and refund was handled quickly and professionally.
Description of Work: No service was received. After purchasing the coupon on-line, the company called immediately to inform me that they do not service my location. I immediately requested and received a refund from Angie's List.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
$95
Response from Metro Gutter And Home Services Inc
Thank you for your comments on our professionalism. We are now serving your area! Kent, Owner
Annette S.
04/2013
4.0
gutter cleaning
+ -1 more
Because so many people responded to the deal, I ended up scheduling for a date when I was out of town for several months.. My neighbor said they came and cleaned out the gutters on the scheduled date. The neighbor said they did remove some leaves from the gutter, but because our home is a townhouse, no one (including us) wanted to climb up to the roof to evaluate how good a job it was. The only problem was that during a very windy storm in the spring, the gutter guards blew off. I don't know if they didn't re-attach them properly or if it was just a really bad storm.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Metro Gutter And Home Services Inc
Thank you for your review of our company. I look forward to reviewing your work when you are ready, as we discussed by email today. We have had quite a few wind events since the visit we agreed was 15 months ago and I want to be certain that your screens were reset properly after our cleaning. Thanks again. Kent, Owner
Julie R.
04/2013
5.0
gutter cleaning
+ -1 more
It went well. They were efficient and clean. After setting up an Appt over the phone, they came and did the work and left no mess. I couldn't even tell they had been here except we had clean gutters!
Description of Work: Gave an Estimate for repairs at no charge (requested) and cleaned gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Metro Gutter And Home Services Inc
Thank you so much for your excellent review! Kent, Owner
Nathan T.
04/2013
5.0
gutter cleaning, gutter repair, roofing
+ 1 more
I needed my chimney cap and gutters cleaned for obvious reasons and they did a great job. They were professional and punctual. Actually, they were able to move up the scheduled date and get everything done earlier. I requested that pictures be taken (for my HOA) of the work and they did so without any hesitation and got them sent to me very quickly. The gentleman who did the initial assessment and estimate was very professional and took pictures of everything he saw and explained everything that needed to be done thoroughly. There were no surprises in the end. Definitely would use them again.
Description of Work: gutter clean gutter replaces screens installed new flashing on roof replaced chimney cap
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Metro Gutter And Home Services Inc
I am glad you had such a great experience. Our estimator has been with us for five years and is a great asset to our team. Thank you for writing! Kent, Owner
Elliott A.
04/2013
5.0
gutter cleaning
+ -1 more
My experience with them went really well. They did what they said they were going to do, and they were on time on their duty. Their gutter cleaning was great.
Description of Work: I used the big deal from Metrogutter & Home Services for gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Metro Gutter And Home Services Inc
Thank you for submitting such a nice review. We pride ourselves in being timely and thorough. Kent, Owner
WILLIAM T.
04/2013
5.0
gutter cleaning
+ -1 more
They were prompt, efficient,and relatively cheap. I'd recommend them to friends.
Description of Work: They cleaned our gutters and they poured peppermint oil into our stand pipes (we were having a sewage leak problem in our house).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Metro Gutter And Home Services Inc
Thank you very much for your A rating! We are glad we could give you great service and help with your peppermint oil! Kent, Owner
Steven R.
04/2013
5.0
gutter cleaning
+ -1 more
I used the big deal coupon for this service. My experience with them was good and they did the job. Their demeanor was good. They were polite and friendly. I don’t remember anything negative about them. Everything was great.
Description of Work: I used Metrogutter & Home Services Inc for gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Metro Gutter And Home Services Inc
Thank you for your all positive A review. We are pleased you had such a great experience with us! Kent, Owner
Anne S.
04/2013
5.0
gutter cleaning
+ -1 more
I purchased a Big Deal for gutter cleaning in January. Called in mid-March to schedule the service. The company will schedule a specific time or fit you into the schedule. Since I work from home, fitting me into the schedule and calling before arrival worked well for me. The service was completed within a week, the team called about an hour before they arrived. The work was completed quickly and efficiently. Overall, a good experience and I would definitely use this company again.
Description of Work: I purchased a Big Deal for gutter cleaning on my townhome.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Metro Gutter And Home Services Inc
Wow! Thank you so much for your all A review. Kent, Owner
Timothy L.
04/2013
5.0
gutter cleaning
+ -1 more
The service was fine. We had no issues.
Description of Work: This was for gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Metro Gutter And Home Services Inc
Thank you so much for your all A review. That is our goal for every customer!
Dennis M.
04/2013
4.0
gutter cleaning
+ -1 more
We weren't happy with them because we had to wait for them to become available. I thought they did an adequate job. The one thing they did that we couldn't do or didn't want to do was get up on the high parts of the house to clean the gutters, which was the whole reason why we wanted the service. We wanted it done immediately and they were not able to do that, but we went ahead because the price was right and it was a good deal. We wanted the work before the winter season began, but they weren't able to get here until December. I would use them again because I thought their work was okay, but I wouldn't if they were too busy and I needed it done right now.
Description of Work: I purchased a "Big Deal" from Metrogutter & Home Services and they came out and cleaned our gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$95
Response from Metro Gutter And Home Services Inc
Thank you for your positive review. The fall is our busiest season for gutter cleaning and we work on a first come first served basis so we recommend folks schedule early to get the date they want service. Thanks again! Kent, Owner
Barbara R.
04/2013
5.0
gutter cleaning, gutter repair
+ 0 more
Scheduling an estimate and the the work was easy. The estimate and work were both done as promised and on time. So far I am very much satisfied with my experience.
Description of Work: Replaced gutters and repaired downspout Repaired and cleaned front gutters Installed drip paltes
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Metro Gutter And Home Services Inc
Thank you for your excellent review! We are very glad that you are so satisfied with the process and the work. Thanks again! Kent, Owner
Jen Y.
04/2013
5.0
gutter cleaning
+ -1 more
We purchsed the coupon, they came and did the work. We were so happy that the next time we needed our gutters cleaned we went back to them - and they allowed us to purchase another deal to cover the work.
Description of Work: They came to clean our gutters and did a great job. Not only did they clean the gutters, but they cleaned up after themselves and disposed of the leaves and debris from (and around) the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Metro Gutter And Home Services Inc
Thank you so much for your all A review! We love to get these! Kent, Owner
John C.
03/2013
5.0
gutter cleaning
+ -1 more
tradesman was professional, quick, did a good job and even inspected entire roof for any problem areas.
Description of Work: Whole House Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Metro Gutter And Home Services Inc
Thank you for your great review on the professionalism of our technician's service. We are glad you appreciate our free roof inspection as well. Thanks again! Kent, Owner
Michael B.
03/2013
4.0
gutter cleaning
+ -1 more
This service is a good value at Angie's list big deal price. I would use it again.
Description of Work: Purchased from Angie's List Big Deal. The young man was punctual and responsive. The service is a good value.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Metro Gutter And Home Services Inc
Thank you for your review with all the nice comments. We look forward to working with you again! Kent, Owner
Greg S.
03/2013
5.0
gutter cleaning
+ -1 more
Because it was Winter when I purchased this service through Angie's List, the weather did not cooperate and I had to reschedule. Metro Gutter was very accomodating and called me an hour before they arrived to make sure I would be there to meet them. They cleaned all of the gutters and didn't charge additional when a couple had screens on them. They also indicated which ones needed some attention and made it easy to get someone to come by and give me an estimate. They should be coming by sometime next week for the estimate. They did a good job cleaning my gutters, so I will certainly consider using them for the repairs if their price is as reasonable as the cleaning.
Description of Work: Cleaned my gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Metro Gutter And Home Services Inc
Thank you very much for your positive review! We look forward to helping you with your repairs! Kent, Owner
Robert C.
03/2013
5.0
gutter cleaning
+ -1 more
Did a great job cleaning gutters and informed me of some roof problems. Was very happy with their work. Was surprised to find they left the leaves bagged up in the driveway. The complete job was done for the cost listed on Angie's list. I gave them a $20 tip because I was very satisfied.
Description of Work: Cleaned the gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$99
Response from Metro Gutter And Home Services Inc
Thank you so much for your A rating. We are ecstatic that you were pleased with our service! Kent, Owner
Elizabeth K.
03/2013
4.0
gutter cleaning, gutter repair
+ 0 more
Scheduling was a bit difficult. They did not show up on the week originally scheduled due to a storm, which was completely understandable, but they didn't call to explain their absence or to reschedule. I had to do that after waiting about a week to hear from them. Nevertheless, they did come out and perform the necessary services. I think better communication would have resulted in an A rating rather than a B.
Description of Work: I bought a big deal for gutter cleaning because all the leaves were down and we needed it done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$150
Response from Metro Gutter And Home Services Inc
Thank you for your review and for speaking with me today about it. I apologize for any delays in calling you to reschedule your work due to the weather. When weather delays our work we begin making calls to inform customers as soon as we are clear that the weather will delay the work. Thank you for your comments so we can strive to improve our customer service. Kent, Owner
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutter Cleaning,
Gutters,
Roofing,
Skylights,
Siding,
Chimney Sweep,
Pressure Washing,
Windows,
Drain Pipe Installation,
Roof Cleaning,
Drain Cleaning,
Leaf Removal
FAQ
Metro Gutter And Home Services Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Metro Gutter And Home Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metro Gutter And Home Services Inc offers free project estimates.
Yes, Metro Gutter And Home Services Inc offers eco-friendly accreditations.
No, Metro Gutter And Home Services Inc does not offer a senior discount.
Yes, Metro Gutter And Home Services Inc offers emergency services.
Yes, Metro Gutter And Home Services Inc offers warranties.
Metro Gutter And Home Services Inc offers the following services: Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.
Contact information
5645 General Washington Dr Ste D, Alexandria, VA 22312