Metro Gutter And Home Services Inc

Gutter Cleaning, Gutters, Roofing,

About us

We are a local family owned and operated business with over 28 years of experience. Our hands on management approach allows each customer to get excellent customer service and receive individual attention. Our company is customer service oriented so that expectations and communication are clear from start to finish. We offer a 100% satisfaction guarantee. We like to think of ourselves as a service company that maintains and replaces exteriors. All of us at Metro Gutter work towards the goal of having a customer for life. Only the finest materials are used so that a professional finish can be guaranteed. We use the thickest gauge of aluminum that can be run through the gutter machine and we even hand select our #1 pre-primed wood from the commercial lumberyard! Our chimney caps are stainless steel, attach securely and offer a lifetime warranty.

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,466 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 726-750 of 1466 reviews

Stephen E.
07/2013
5.0
gutter cleaning, gutter repair
  + 0 more
The cleaner arrived on time and was able to clean my gutters in one hour. He was cheerful and advised that the gutters were starting to come loose in a couple of places and that the flasing around the chimney needed to be recaulked. To my relief, he was not insistent that the work had to be done right away or by his company.
Description of Work: The provider cleaned my gutters and called my attention to several minor repairs that will need to be made to keep my gutters in good shape.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your review about our service and review of repairs noted. We are not a high pressure sales place - as you experienced. Thank you again! Kent, Owner

Lawrence S.
07/2013
5.0
gutter cleaning
  + -1 more
Although they showed up a week after promised, they notified us they were coming did an excellant job, left no mess. The nice thing was they left a note that we needed a repair on the side of the house we wouldn't have noticed for some time. The other outfits have never done that. I'll use them again.
Description of Work: Cleaned and unclogged our gutters and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for you A review! We are glad you appreciate the repairs we noted for you. Kent, Owner

Jennifer R.
07/2013
5.0
gutter cleaning
  + -1 more
The service was great and work was performed over the weekend since the weather did not cooperate during the week that the work was originally scheduled. I would use this provider again.
Description of Work: Cleaned gutters and inspected downspouts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your excellent all A review! Kent, Owner

Marie W.
07/2013
5.0
gutter cleaning
  + -1 more
They had done an excellent job. I would use them again. I have already recommended them to my mother and she is having them clean her gutters too. They went out of the way, explained everything, I mean if other people clean the gutter they just took out the leave, they dug out the sediment that had come off the actual shingle and it was seven pounds worth it was just bags worth that they dug out and they did an excellent excellent job.
Description of Work: I used Metro Gutter And Home Services Inc big deal purchase in May. They came and clean the gutter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your excellent excellent review! Yes we try to get out all shingle dust as well as leaves. Thank you for noticing! Kent, Owner

Donna O.
07/2013
4.0
gutter cleaning
  + -1 more
Fine, I would have preferred some recommendations on what repairs needed to be made on my gutters and roof.
Description of Work: Clean gutters

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your review. I would be happy to have someone stop by to inspect for repairs if you like. Please give us a call if you want this done.

Louise V.
07/2013
5.0
gutter cleaning
  + -1 more
There was a delay in my request for an appointment, but they recognized that and scheduled me in earlier. The team was punctual and completed their work quickly. I would use them again.
Description of Work: This was an Angie's special -- $99 gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your excellent A review! Kent, Owner

Charles D.
07/2013
5.0
gutter cleaning
  + -1 more
The provider stated that they would do the job before 6/20/13 however they did not. I called on 6/20 and they stated that they would be there on 6/22. They arrived at the appointed time, performed the service, and talked to my wife about problems noticed and left written notice problem areas observed. After the rains of the last few days I can state that the job was well done.
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$115

Response from Metro Gutter And Home Services Inc
Thank you for your A review of our service! Kent, Owner

Quan Z.
07/2013
5.0
gutter cleaning
  + -1 more
The service went fine. I didn't pay more than what the deal was for. The price was pretty good.
Description of Work: I purchased a Big Deal for Metro Gutter And Home Services for cleaning the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your short sweet all A review! Kent, Owner

Mary R.
07/2013
4.0
gutter cleaning
  + -1 more
It is very hard for me to give an assessment when I was not there. The provider charged an extra $50 because I had covers on my gutters. They did call 30 minutes ahead to let me know they were on there way to my house as promised. There was no sign of them being there when I returned home. By that I mean there was no debris or any mess. According to the receipt they hand cleaned all my gutters, I would hire them again. When I called to make the appt the person I spoke to was very pleasant and professional, she had my Amy's receipt on hand.
Description of Work: Cleaned my gutters

Rating CategoryRating out of 5
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$149

Response from Metro Gutter And Home Services Inc
Thank you for your positive review. Please let us know if there is anything we could have done to get an A rating! Thank you again. Kent, Owner

Tyrone D.
06/2013
5.0
gutter cleaning
  + -1 more
It was an Angie's List Big Deal that I purchased. I didn't pay more than what the Big Deal was for. He provided good service and he was nice.
Description of Work: Metro Gutter And Home Services Inc came out and cleaned the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Metro Gutter And Home Services Inc
Thank you for your all A review of our service! Kent, Owner

Prince A.
06/2013
5.0
gutter cleaning
  + -1 more
I think I spent the $99 from Angie’s List and the extra $50 based on the square-footage of our house. So, I think it was like $150. They were very friendly. They did not try to up-sell us on anything. Overall, they did a good job so no issues.
Description of Work: Metro Gutter And Home Services Inc. basically cleaned our gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Metro Gutter And Home Services Inc
Thank you for your great all A review! Kent, Owner

Michelle T.
06/2013
5.0
gutter cleaning
  + -1 more
It went well. There was, however, one thing I expected them to do which they required I pay extra for. i.e. caulking under the facial board so there's not a gap between the brick and the board. I'm really not sure why that wouldn't be included in the installation price. Not sure who would want a gap there? And I didn't particularly care for them billing my card automatically after completing the work. I would have preferred confirmation that I wanted to pay with that card. That said, my two gripes may simply be a matter miscommunication. At any rate, they did the work as contracted and left everything neat and clean. The staff I interacted with was professional and courteous.
Description of Work: replaced gutters and facial board on the front of my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Metro Gutter And Home Services Inc
Thank you for your A rating! I apologize if there was miscommunication about the credit card charge after work is completed and about caulking the gap. Please call me if you want to discuss it further. Thanks again. Kent, Owner

Joan H.
06/2013
5.0
gutter cleaning
  + -1 more
We bought a coupon for the service (I'm not positive about the price but it was reasonable) and since many were sold, it took a little while to get an appointment. However, they came the week they promised, cleaned the gutters and told us about a problem with one of the gutters. We were pleased and will call them again next fall.
Description of Work: Cleaned and inspected gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from Metro Gutter And Home Services Inc
Thank you for your nice review! We really enjoy making customers happy and pointing out additional issues we observe. Thanks again. Kent, Owner

Elizabeth H.
06/2013
5.0
gutter cleaning
  + -1 more
Ordered the Angies list gutter cleaning. Contacted Metro Gutter and made an appointment. They said ",if they could, they would come by earlier then the scheduled date".I did not have to be there for them to do the work. They came out to the house a day earlier. They called me and said they were on their way. Cleaned the gutters, cleaned up and gave us the bill. Excellent job!!
Description of Work: I have a 3 story townhouse and they got on the ladder and cleaned out the gutters! They also did a complimentary inspection of the gutter and flashing. I would rather have them up on the roof then ME!! They did a fantastic job. The workmen put all the stuff from the gutter in a trash bag and placed in outside the home for the trash pick up. I did not come home to a mess!! I have recommended them to several friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you so much for your detailed all A review! Kent, Owner

Robyn B C.
06/2013
5.0
gutter cleaning
  + -1 more
I purchased this service as a Big Deal. When I first called I left a message, which was promptly returned. Everything was explained over the phone, including that services were being scheduled between two and three weeks out. Even with a busy schedule, they got the work done within a week of my initial discussions. I received a call in advance from the person coming out to my house and final invoice with notes from the visit was left at my front door.
Description of Work: Cleaned gutter at top of three-story town house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your review! As you noted we are running a little ahead of schedule! Great News for all! Thank you again. Kent, Owner

camille W.
06/2013
5.0
gutter cleaning, gutter repair
  + 0 more
We needed our gutters cleaned. One of their managers, Mike, was in my area and willing to come on a Saturday when someone could be there. Very pleasant, taught me a lot about what and where the problem is likely. I appreciated his advice. He came on time. The following week one of his employees came and cleaned the gutters, poured gasoline on a hornets nest in between my neighbors yard and mine. Did the work, pleased with the work, would hire them again. Used a Groupon for new clients that lowered cost to 69 dollars. Thanks!
Description of Work: gutter repair estimate and gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Metro Gutter And Home Services Inc
Thank you for your detailed A review! You are correct; my field manager Mike is excellent. Thanks for confirming this! Kent, Owner

SUSYN C.
06/2013
5.0
gutter cleaning
  + -1 more
MetroGutter has made good on their "no show" and offered a free service in the future to make up for not meeting the original appointment. The technician who showed up at the rescheduled appointment did an outstanding job. I would recommend this vendor to others.
Description of Work: Provider missed the original appointment but has made up with excellent service from a very qualified, thorough technician and future discounts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your positive updated review. We appreciate the opportunity to make things right for you! Kent, Owner

Marilyn K.
06/2013
5.0
gutter cleaning
  + -1 more
Used a "buy-now" promotion. This was a good deal. When I called the office to schedule an appointment, the staff were very helpful and friendly. The work was done sooner than expected (a good thing) and, as I asked, they left the bags of stuff they removed from the gutter to me to see all that had been removed. I would use this company again.
Description of Work: Cleaned gutters on 2-story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your excellent review of our service! Kent, Owner!

Michael L.
06/2013
5.0
gutter cleaning
  + -1 more
Very professional. They called ahead of time, showed up on time, and cleaned the gutters as advertised. Gutters worked perfectly during subsequent thunderstorms. I also had them come back and give me an estimate on gutter filters (sponge-like things that sit in your gutters to let water in, but keep leaves out). They again called ahead and showed up on time. Estimator was very nice, not at all pushy. The estimate price seemed reasonable to me, but I have not compared it to other vendors so I can't say for sure.
Description of Work: Cleaned and inspected gutters and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Metro Gutter And Home Services Inc
Thank you very much for your all A review! Kent, Owner

Daniel O.
06/2013
5.0
gutter cleaning
  + -1 more
Went very well. I have to say the best part was the customer service calling in to the company. It was a woman who picked up the phone who was polite and knowledgeable. She was able to quote me a price as well as schedule a day all in a matter of 5 - 10 mins. Unlike the other companies I called where you have to leave a message and wait for someone to call you back just to get informaiton. The service was good, the employee called me prior to coming out and he went right to work when he got to our house. With all the recent rain, gutter were cleaned well. I have had no problems with them.
Description of Work: Metro Gutter did a great job cleaning out our gutters of our townhouse. Very fast and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Metro Gutter And Home Services Inc
Thank you for the detailed review of our office staff and our service. A great rating! Kent, Owner

Scott H.
06/2013
4.0
gutter cleaning
  + -1 more
Metro Gutter And Home Services Inc was good. Just before the super storm, Sandy hit, we had someone local who our neighbor had used and I think we'll probably go with that local handyman again. It was good to have it done really well that one time but I think I would stick with a local person. They are a good provider. They were responsive and quick so I have no problem with the scheduling. I think they are very professional.
Description of Work: They cleaned the gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

$109

Response from Metro Gutter And Home Services Inc
Thank you for your positive review of our service! Kent, Owner

Gary H.
06/2013
5.0
gutter cleaning
  + -1 more
Metro Gutter And Home Services Inc cleaned up after themselves. They bagged the stuff and took it away. I think the work was well worth the money paid.
Description of Work: I used Metro Gutter And Home Services Inc. They cleaned the gutters and the down spouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you very much for your excellent review! Kent, Owner

Dan T.
06/2013
5.0
gutter cleaning, drain pipe
  + 0 more
They were punctual and they did a good job.
Description of Work: I purchased a Big Deal from this company for Gutter Cleaning with Downspout, Roof & Gutter Inspection Included.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Metro Gutter And Home Services Inc
Thank you so much for your great review about our punctuality and good work. Kent, Owner

Maria B.
06/2013
4.0
gutter cleaning
  + -1 more
Very easy to schedule. On the day, called to check if it was alright to arrive a bit earlier, which it was. Performed the job. Other than seeing several plastic bags full of leaves, I have no way of checking how well the gutters were cleaned, but that can't be helped, as we are not going to get on a ladder and inspect.
Description of Work: Clean the gutters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Metro Gutter And Home Services Inc
Thank you for your positive review! Kent, Owner

Bruce D.
06/2013
5.0
gutter cleaning
  + -1 more
After several reschedule dates due to weather, they were able to get the gutters cleaned.
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Response from Metro Gutter And Home Services Inc
Thank you for your patience and your excellent review! Kent, Owner

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705111836
Trade License Locale
Virginia
Trade License Expiration
12/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roofing,
Skylights,
Siding,
Chimney Sweep,
Pressure Washing,
Windows,
Drain Pipe Installation,
Roof Cleaning,
Drain Cleaning,
Leaf Removal

FAQ

Metro Gutter And Home Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Metro Gutter And Home Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metro Gutter And Home Services Inc offers free project estimates.
Yes, Metro Gutter And Home Services Inc offers eco-friendly accreditations.
No, Metro Gutter And Home Services Inc does not offer a senior discount.
Yes, Metro Gutter And Home Services Inc offers emergency services.
Yes, Metro Gutter And Home Services Inc offers warranties.
Metro Gutter And Home Services Inc offers the following services: Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM