Metro Gutter And Home Services Inc

Gutter Cleaning, Gutters, Roofing,

About us

We are a local family owned and operated business with over 28 years of experience. Our hands on management approach allows each customer to get excellent customer service and receive individual attention. Our company is customer service oriented so that expectations and communication are clear from start to finish. We offer a 100% satisfaction guarantee. We like to think of ourselves as a service company that maintains and replaces exteriors. All of us at Metro Gutter work towards the goal of having a customer for life. Only the finest materials are used so that a professional finish can be guaranteed. We use the thickest gauge of aluminum that can be run through the gutter machine and we even hand select our #1 pre-primed wood from the commercial lumberyard! Our chimney caps are stainless steel, attach securely and offer a lifetime warranty.

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,466 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 651-675 of 1466 reviews

Paroma S.
09/2013
5.0
chimney sweep
  + -1 more
It went very well. They did a very good job. They were very careful especially about not creating any dust or soot. They spread cloth around places which was good.
Description of Work: I used the "Big Deal" that I purchased for the services of Metro Gutter And Home Services. They cleaned the chimney.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you very much for your review about our clean, professional services. Kent, Owner

James C.
09/2013
5.0
gutter cleaning
  + -1 more
Job went well. I have covered gutters, and the covers were removed and gutters cleaned for what I considered a good price.
Description of Work: Cleaned gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Metro Gutter And Home Services Inc
Thank you very much for your great all A review! Kent, Owner

Chris R.
09/2013
4.0
gutter cleaning
  + -1 more
It was okay. He was responsive and he had to come back because he misses the clog down spout; he came quickly and he did it for us.
Description of Work: We had a Big Deal for Metro Gutter And Home Services Inc for gutter cleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$99

Response from Metro Gutter And Home Services Inc
Thank you very much for your review! Kent, Owner

Andrew C.
09/2013
5.0
gutter cleaning
  + -1 more
Very professional. I would recommend any time
Description of Work: Fast and very good cleaning of the gutters + inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your nice review of our professional service! Kent, Owner

Matt J.
09/2013
5.0
gutter cleaning
  + -1 more
This firm responded to my compliant about poor service on my initial cleaning this past January. The owner called me and offered to clean the gutters again after this fall to make it right. The crew came back today and did a great job on cleaning all the gutters and downspouts. They cleaned up all leaves and dirt from the gutters, and left zero trace they were here. The firm and crew did a great job the second time around. I commend the owner for taking the time to show the service his firm can provide.
Description of Work: This firm responded to my compliant about poor service on my initial cleaning this past January. The owner called me and offered to clean the gutters again after this fall to make it right. The crew came back today and did a great job on cleaning all the gutters and downspouts. They cleaned up all leaves and dirt and left zero trace they were here. Very good job the second time around.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$100

Response from Metro Gutter And Home Services Inc
Thank you for taking my call today and allowing us the opportunity to make things right for you. Kent, Owner

Donna B.
09/2013
5.0
gutter cleaning
  + -1 more
Visit went well. Gutters were all cleaned out. Tech also left recommendations for future work. We have used Metro Gutter previously and have always been happy with the service. They are prompt and do a thorough job.
Description of Work: Cleaned out rain gutters around house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your repeat business and your excellent rating! Kent, Owner

Kevin M.
08/2013
5.0
gutter cleaning, gutter repair
  + 0 more
Metro was great. The guys showed up on time, worked fast, and cleaned up when they were done.
Description of Work: Replaced gutter (including facae board) and downspout. Additionally fixed some siding

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Metro Gutter And Home Services Inc
Thank you for your great review of our gutter, wood repair, and siding repair services! Kent, Owner

Nancy B.
08/2013
5.0
gutter cleaning
  + -1 more
It went very well. They were on time and did a great job. They cleaned up when they were finished.
Description of Work: This was a Big Deal for Gutter Cleaning Special!! - downspout/roof/gutter inspection included!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your excellent all A review! Kent, Owner

Vijay R.
08/2013
5.0
gutter cleaning
  + -1 more
They have come on time, finished in on time and provided me feedback on existing gutter setup. I would definitely use their services in future.
Description of Work: cleaned all the gutters of my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Metro Gutter And Home Services Inc
Thank you very much for your all A rating! We love those! Kent, Owner

Mary D.
08/2013
5.0
gutter cleaning
  + -1 more
They scheduled promptly. I had to ask them to let me know what day in particular they were coming so I could close off my dog door so the dogs wouldn't bother them. They did as I asked. They called before they came. They did the job - no fuss no muss. It went well. No problems.
Description of Work: Cleaned gutters and cleaned up after themselves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your excellent review! We are glad you are happy! Kent, Owner

Sheila C.
08/2013
5.0
gutter cleaning
  + -1 more
The Company contacted me within 24 hours of my initial request to make an appointment. I was able to get an appointment that suited my schedule. They called to let me know they were on the way on the day of the appointment. They arrived promptly. They cleaned the gutters and left no debris behind. I would use this company again in the future because they are reliable and efficient.
Description of Work: Inspected and cleaned gutters and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$124

Response from Metro Gutter And Home Services Inc
Thank you for your all A review! Kent, Owner

Andrea W.
08/2013
3.0
gutter repair
  + -1 more
Scheduled an appt for an estimate. They were supposed to come between 11 and 1. I stayed home all day. They never showed and never called. 8/27/13 - I am updating this review from F to C. Following the initial review, we received a call from the owner with an apology. He also offered to come out himself and offered us a discount. We declined because we had already moved on to another Angie's List contractor. However I appreciated the call very much.
Description of Work: Scheduled an appt for an estimate. They were supposed to come between 11 and 1. I stayed home all day. They never showed and never called. 8/27/13 - I am updating this review from F to C. Following the initial review, we received a call from the owner with an apology. He also offered to come out himself and offered us a discount. We declined because we had already moved on to another Angie's List contractor. However I appreciated the call very much.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
1.0


Response from Metro Gutter And Home Services Inc
My apologies for missing your appointment. I have spoken with my office team so that this will not happen again. Kent, Owner

Raymond M.
08/2013
5.0
gutter cleaning, gutter repair
  + 0 more
Courteous and helpful phone scheduling. Polite and competent work crew arrived early and completed the work as advertised. Plan on using this service in the future.
Description of Work: Cleaned all gutters and removed defective gutter guards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Metro Gutter And Home Services Inc
Thank you for your very nice all A review. Kent, Owner

Penny P.
08/2013
5.0
gutter cleaning
  + -1 more
I called the company first to make sure they serviced our area and they were very pleasant and helpful when I explained why I was calling. They workers were professional and prompt in performing the work. I had the option of making an appointment for the work to be done (which would have been two weeks out from my phone call) or the scheduler told me they could come out the following week when they were in the area - she wasn't sure what day that would be. I opted for the following week when they were in the the area. I asked that they not come on a Monday and to please call between 7:30 and 8:30 the day they planned to arrive as we have dogs. They honored both requests and called on Thurs. morning at 7:32 to let us know they would be there that day. The work was professional and we are happy with the results.
Description of Work: Cleaned gutters on our townhouse

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your all A review! I am glad we met your special requests without a hitch. Kent, Owner

Isolyn D.
08/2013
4.0
gutter cleaning
  + -1 more
Since I was at work I requested that the workers take pictures of my gutters to ensure the work was completed. They also made some recommendations regarding my gutters. They did a great job from what I could see. They bagged the debri and placed in the front yard so all I had to do was placed the bag for pick up in my community.
Description of Work: Cleaned gutters and downsprouts to my townhome.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

Response from Metro Gutter And Home Services Inc
Thank you for your review. Please let me know if there is anything we can do next time to earn an A rating! Kent, Owner

PATRICIA C.
08/2013
5.0
gutter cleaning
  + -1 more
They did a great job. They showed up at the time that they said they would and they did not leave any evidence, other than the bags, that they were even here. Their price was comparable.
Description of Work: I used Metro Gutter And Home Services Inc for gutter cleaning work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you very much for your A rating! Kent, Owner

Sam F.
08/2013
5.0
gutter cleaning
  + -1 more
Crew well versed about gutter maintenance. Did all work required and removed old & deficient gutter covers. Highly impressed with service and professionalism. Will use this company again for future gutter cleaning needs.
Description of Work: Cleaned all gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Metro Gutter And Home Services Inc
Thank you for the nice review. Yes gutter covers and screens do wear out. Kent, Owner

John B.
08/2013
5.0
gutter cleaning, gutter repair, pressure washing
  + 1 more
I am very pleased with Metro Gutter and Home Services. The service person made a thorough inspection and recommended repairs of the front gutter rather than replacement. He explained all that had to be done clearly and also took the opportunity to disassemble the drainage gutter pipe immediately unclogging it. A colleague followed up the next week and quickly did all the needed work. He took the time to show me exactly what he was doing. The result was great. Now the front gutter does not separate from the roof during downpours, the drainage is excellent. Metro also did a good job pressure washing the front of the house. I was impressed that they never suggested doing anything more that I thought necessary. Also just before they left, I asked a question about a roof shingle. Without hesitation, the service person unloaded his ladder from the top of the van, put it up against the house and checked out the roof. It turned out to be nothing to be concerned about. I was really impressed at the service. I would use Metro again without hesitation.
Description of Work: Made a special trip to inspect the gutter and recommend action, followed up with the following week with service. Also pressure washed the front of the townhouse

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Metro Gutter And Home Services Inc
Thank you for your detailed review! We are pleased as punch that you are so happy. Thanks again. Kent, Owner

Dorbhala S.
08/2013
3.0
gutter repair
  + -1 more
They turned out to be OK. I was charged an extra $50 because they had to clean the guards in my gutters as well. They came out about just before the 4th of July.
Description of Work: I purchased a big deal service from Metro Gutter And Home Services Inc. for gutter cleaning services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Metro Gutter And Home Services Inc
Thank you for your review. Our charges for gutter guards are noted in our promotions. Please let me know if there is anything we could have done better/different to earn a higher rating. Thanks again! Kent, Owner

John B.
08/2013
5.0
gutter cleaning, gutter repair
  + 0 more
It was excellent. They did a great job. They gave us a lot of information. We have had other people that have not done a good job previously, but these guys did an excellent job. They cleaned the leaves off the gutters and found a few other things too. My husband handled that and he was very pleased with the job. We were impressed with them.
Description of Work: I purchased a big deal for Metro Gutter And Home Services Inc to clean the gutters and to do some minor repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thanks for the great review. We are glad you appreciate us noting other areas of concern. Kent, Owner

Jennifer B.
08/2013
5.0
gutter cleaning
  + -1 more
They were very professional from my first dealing with them on the phone to set up the appointment all the way through the service.
Description of Work: Gutter cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Metro Gutter And Home Services Inc
Thank you for your short sweet all A review! Kent, Owner

James B.
08/2013
5.0
gutter cleaning
  + -1 more
They did a great job, but it took them several weeks to show up. They were in and out in about 15 minutes. They were fast and they did a good job. There were no additional costs. They did an inspection and they said everything was fine. The main thing is they didn't leave any mess. In years past when I had the gutters cleaned, they had blowers and they just blow the crap all over the place. These guys cleaned by hand and filled bags. The price was very reasonable. The time from when I purchased the service to when they got it done was fair. I understand that people get backed up. When they finally called and said they were going to show up, they showed up exactly when they said they were going to. They were very professional.
Description of Work: I have been using a Big Deal for Metro Gutter And Home Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you so much for your detailed and positive review! Kent, Owner

Sarah H.
08/2013
5.0
gutter cleaning
  + -1 more
They were finished by the time I got home so I only saw them for a couple of minutes. But, the gutter cleaning was fine. We have gutter screens and they charged extra to take them off and clean under them and put them back on. They came actually early, I had hope to meet them there since it was our first time doing that sort of thing. It's hard to say somebody is not punctual when they're early but they didn't come exactly when they said they would.
Description of Work: I used the "Big Deal" that I purchased for the services of Metro Gutter And Home Services. It was for gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Response from Metro Gutter And Home Services Inc
Thank you for your review. Thank you for sharing your concerns about the technicians coming too early. Kent, Owner

Gay S.
08/2013
5.0
gutter cleaning
  + -1 more
It went very well. Contractor called ahead of time as the coupon said. Came out when they said they would be there. Called to tell me in advance that it would cost 50. more than my coupon because they had to cut my wire gutter covers to clean the gutter. They did a great job! Bagged the stuff from the gutters and left it where I asked them to leave it. I was very impressed with their work and they left NO MESS! :)
Description of Work: cleaned my gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Metro Gutter And Home Services Inc
Thank you for nice review! We strive to be clean, thanks for noting that! Kent, Owner

Christie R.
08/2013
3.0
gutter cleaning
  + -1 more
We had purchased a big deal for the service, and it was good. I was a little disappointed because they were a week and half late. Normally if I schedule something, if they are not able to come when they say, I would at least like a call. There were additional charges. This was the first time that I used them. I thought they would actually clean my gutters, but the exterior still had dirt on it, so I may have to go up there and wash them. The price was fine for what I was expecting.
Description of Work: We used Metro Gutter And Home Services Inc. They cleaned my gutters.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0


Response from Metro Gutter And Home Services Inc
Thank you for your review. I reviewed your service request. We scheduled your work when you called 6/27 and said we would be out by 7/20. We came on 7/11. The additional charges are noted in the offer and was noted when work was scheduled. A gutter cleaning request means interior of the gutters are cleaned. We do wipe the exteriors of gutters for an additional charge if you are interested. Thank you again for your review. Kent, Owner

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705111836
Trade License Locale
Virginia
Trade License Expiration
12/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roofing,
Skylights,
Siding,
Chimney Sweep,
Pressure Washing,
Windows,
Drain Pipe Installation,
Roof Cleaning,
Drain Cleaning,
Leaf Removal

FAQ

Metro Gutter And Home Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Metro Gutter And Home Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metro Gutter And Home Services Inc offers free project estimates.
Yes, Metro Gutter And Home Services Inc offers eco-friendly accreditations.
No, Metro Gutter And Home Services Inc does not offer a senior discount.
Yes, Metro Gutter And Home Services Inc offers emergency services.
Yes, Metro Gutter And Home Services Inc offers warranties.
Metro Gutter And Home Services Inc offers the following services: Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM