Metro Gutter And Home Services Inc

Gutter Cleaning, Gutters, Roofing,

About us

We are a local family owned and operated business with over 28 years of experience. Our hands on management approach allows each customer to get excellent customer service and receive individual attention. Our company is customer service oriented so that expectations and communication are clear from start to finish. We offer a 100% satisfaction guarantee. We like to think of ourselves as a service company that maintains and replaces exteriors. All of us at Metro Gutter work towards the goal of having a customer for life. Only the finest materials are used so that a professional finish can be guaranteed. We use the thickest gauge of aluminum that can be run through the gutter machine and we even hand select our #1 pre-primed wood from the commercial lumberyard! Our chimney caps are stainless steel, attach securely and offer a lifetime warranty.

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,466 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 601-625 of 1466 reviews

Rebecca A.
10/2013
5.0
gutter cleaning
  + -1 more
No complaints and I plan on calling them again for future service.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Metro Gutter And Home Services Inc
Thank you for your short sweet all A review! Kent, Owner

Philip G.
10/2013
1.0
gutter repair, siding, pressure washing
  + 1 more
First, I want to emphasize that my negative impression of this Company only refers to their "estimator" as discussed in the final paragraph. Our Installer did excellent work....cleaned up after himself...and was a true gentlemen. When the estimator came out the first time (siding & gutter repair), he not only attempted to "upsell" (he said that we had 3 ventillation collars that were worn and needed replacement - $500...and then showed my wife a picture he had taken with his phone....which showed his thumb......he then showed her pictures from his phone from another customer to illustrate why ours needed replacement) - we did not authorize this work. When the installer came out (who did a great job), I told him that we were next going to have our deck washed & re-stained. He said that while he would likely do the work, the estimator would have to return to prepare an estimate. Well, the estimator did return....and provide an estimate for powerwashing and staining (just under $5,000....$1,995 for the power wash....and $2,995 for the stain)) based on a square footage of 1,916. (ONE THOUSAND NINE HUNDRED SIXTEEN) Our deck is approximately 12 X 32 (384 square feet). We subsequently had another provider do the deck washing for $270. Common sense tells me that the estimator works on commission....and that his superiors know well what he does either by their direction or endorsement.
Description of Work: replaced damaged siding....repaired gutter which had come lose from the roof.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
3.0
punctuality
5.0

$600

Response from Metro Gutter And Home Services Inc
Thank you for taking my call today to discuss your concerns. Our estimate was not clear in the way we calculated you total square footage and I appreciate you pointing this out so we can improve our processes. Our price included using stripper in the cleaning, two coats of hand applied sealant, and would cover all surfaces of the deck and supports. I apologize for any confusion regarding pictures of your home or other homes' pipe collars. Thank you again for the opportunity to talk and for your business. Kent, Owner

Claire R.
10/2013
5.0
gutter cleaning
  + -1 more
They had all their required paperwork. The service was quick and efficient and I was notified before they left that the job was complete.
Description of Work: They were on time. Courteous professional team!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you very much for your all A positive review! Kent, Owner

Mary L.
10/2013
5.0
gutter cleaning
  + -1 more
They came in quick. They did a really good job and they cleaned up after themselves. I would use them again in the future.
Description of Work: I used Metro Gutter And Home Services Big Deal purchase in June for gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your all A review! Kent, Owner

nadia S.
10/2013
5.0
gutter cleaning
  + -1 more
I purchased a big deal from Angie's List and their services turned out very good. I had no problems with them. They told me that what the new owners needed to do was to put in a whole new gutter thing, but they cleaned the gutters. They were very nice. They were on time. They were prompt. They were punctual. They called in advance. They did the work. They explained to me about the roof gutters and that was to me wonderful. They gave me good service and that to me is the most important thing. Their price was excellent.
Description of Work: I was selling my house at the time; I wanted my gutters cleaned and Metro Gutter And Home Services, Inc., came and cleaned the gutters for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you very much for your detailed all A review! Kent, Owner

Myles D.
09/2013
5.0
gutter cleaning, gutter repair
  + 0 more
Very well.The technician had to postpone for a couple of hours due to a rain storm, but he notified us so that was ok.
Description of Work: Repaired the gutter so it drained properly and installed flashing betwen the end of the drain and the wall of hte house to stop it from leaking into the house, the installed new siding over the flashing..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Metro Gutter And Home Services Inc
Thank you so much for your detailed all A review! Kent, Owner

Sue M.
09/2013
5.0
gutter cleaning
  + -1 more
Cleaned the gutters. Cleaned up aftwards.
Description of Work: Cleaned the gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your all A review of our clean service! Kent, Owner

Susan F.
09/2013
4.0
gutter cleaning, gutter repair
  + 0 more
When we called they could not service us for a month and the woman who answered the pone gave us a problem because we had used them once before. I would give C for this experience. The serviceman who came out was wonderful and shared information on some gutter issues and took pictures for us.
Description of Work: Clean Gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your review so we can improve our level of customer service. Kent, Owner

Matthew M.
09/2013
5.0
gutter cleaning
  + -1 more
It worked out well. They did what I asked for, which is to clean. I would use them again in the future.
Description of Work: I used Metro Gutter And Home Services Inc Big Deal purchase in July for gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your all A review! We look forward to working with you in the future! Kent, Owner

Mary B.
09/2013
5.0
gutter cleaning
  + -1 more
They did an amazing job - came on time. I would definitely recommend them
Description of Work: We have a colonial type of house and they cleaned all of the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Metro Gutter And Home Services Inc
Thank you for your excellent all A rating! Kent, Owner

Bobby P.
09/2013
5.0
gutter cleaning
  + -1 more
Very well. Gutters are cleaned the flood lights installed. It has made a difference.
Description of Work: cleaned gutter and installed flood lights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Metro Gutter And Home Services Inc
Thank you for your awesome review. I am glad we made a difference! We all love to hear that! Kent, Owner

Barbara &Dayna A.
09/2013
4.0
gutter cleaning
  + -1 more
They were punctual. They did the job and I haven't had any gutter issues since.
Description of Work: $99 Gutter Cleaning Special!! - downspout/roof/gutter inspection included! Big Deal!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your pleasant review! Kent, Owner

Patricia E.
09/2013
5.0
gutter cleaning, gutter repair
  + 0 more
Arrived on time, very nice, left report of findings.
Description of Work: Cleaned and inspected gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Metro Gutter And Home Services Inc
Thank you for your nice review. We are glad you appreciate the findings we leave with each customer. Kent, Owner

james L.
09/2013
5.0
gutter cleaning
  + -1 more
I had purchased a gutter clean through the big deal, but it had lapsed. After contacting the company they agreed to honor the big deal, provided a convenient time, notified me of the crews arrival and then cleaned and inspected the gutters to my complete satisfaction.
Description of Work: Cleaned gutters and inspected exterior of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Excellent! We love straight A's! Thank you. Kent, Owner

Richard G.
09/2013
5.0
gutter cleaning
  + -1 more
The workers that showed up were very professional - they cleaned up after themselves and left no mess from the gutter cleaning. They also adhered to most of the requests made which was to remove all of the aluminum gutter screening. They left a section un removed. It also took weeks for the Metro Gutter team to show up and it seemed that they "lost" the reservation for cleaning that I had sent through Angie's List - I had to call them to remind them that I had ordered a gutter cleaning - odd because we were already a customer.
Description of Work: Cleaned gutters and removed gutter screening.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your review. My apologies for any delay in getting out to service you. Let us know if we can return to remove the one screen you said was left. We appreciate the opportunity to make things right. Kent, Owner

Mary A.
09/2013
4.0
gutter cleaning
  + -1 more
Provider responded in a timely manner. However, did not leave behind removed debris as they had said they would do.
Description of Work: Removed debris from gutters.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Metro Gutter And Home Services Inc
Thank you for your review. I have noted in your account for a note to show each service visit requesting debris be left for customer. Thank you for the opportunity to serve you. Kent, Owner

Robert S.
09/2013
5.0
gutter cleaning
  + -1 more
The technicians from Metro Gutter an Home Services were fine. They cleaned the gutters and removed some blockages, and replaced some of the screens that had blown off.
Description of Work: Cleaned gutters and downspouts; replaced some gutter screens that had blown off in the previous year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Metro Gutter And Home Services Inc
Thank you very much for your detailed A review! Kent, Owner

Joe S.
09/2013
4.0
gutter cleaning, gutter repair
  + 0 more
I purchased the big deal for gutter cleaning - they arrived on time and performed well - they bagged all debris and left at the curb. Very reasonable price and good service. However, I also asked them to look at the roof for some repair work. They sent someone out to take a look and they confirmed that I needed a new roof. I was told that they would send me an estimate for the job but I never heard back from them.
Description of Work: Cleaned gutters and checked roof for possible repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your review. I apologize for any miscommunication on our part about getting the estimate done. Thank you for taking our call today about your work. Kent, Owner

Garret H.
09/2013
5.0
gutter cleaning
  + -1 more
We have used Metro Gutter a couple times now and will continue to use them. It is very easy to schedule a visit and they are very responsive. They arrive at the given times and appear to do a good job. I say appear because we have some gutters in difficult to reach places, which they reach with no problems.
Description of Work: Metro Gutters performed a whole gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Metro Gutter And Home Services Inc
Thank you for your awesome all A review! Kent, Owner

Lawrence R.
09/2013
5.0
gutter cleaning
  + -1 more
The crew arrived on time. They were polite and courteous and went right to work. They were careful not to damage the gutters or downspouts with their equipment. They also checked the gutters to be sure they were not loose. They finished quickly and provided me with a report. Very professional.
Description of Work: Flushed out all gutters and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Metro Gutter And Home Services Inc
Thank you very much for your detailed all A report! Kent, Owner

Karl B.
09/2013
5.0
gutter cleaning
  + -1 more
Crew showed up on time and did a good job.
Description of Work: cleaned gutters on two story colonial

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Metro Gutter And Home Services Inc
Thank you for your short sweet all A review! Kent, Owner

Karl B.
09/2013
5.0
pressure washing
  + -1 more
The crew showed up on time and worked well. They cleaned the inside and ceiling of my front porch at no extra charge.
Description of Work: pressure clean vinyl siding and trim on two story colonial

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Metro Gutter And Home Services Inc
Thank you for your great review of our pressure washing services! Kent, Owner

Sarah K.
09/2013
5.0
gutter cleaning
  + -1 more
Sent photo of work done upon request. Very responsive and professional.
Description of Work: Cleaned gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your positive review! Glad you like our photo. Kent, Owner

Dawn M.
09/2013
5.0
gutter cleaning
  + -1 more
Metro's people were on time and worked quickly. The technicians bagged all the debris from the gutters and left the area better than they found it. Proof of the good cleaning was that my gutters now don't spill water over the edges when it rains hard. Metro had a special deal and efficiently provided a receipt for prepayment of the work and honored the original estimate. I wouldn't hesitate to recommend them and use them again myself.
Description of Work: Metro cleaned my gutters. They were on time and worked quickly. The technicians bagged all the debris from the gutters and left the area better than they found it. Proof of the good cleaning was that my gutters now don't spill water over the edges when it rains hard. Metro had a special deal and efficiently provided a receipt for prepayment of the work and honored the original estimate. I wouldn't hesitate to recommend them and use them again myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Metro Gutter And Home Services Inc
Thank you for your detailed all A review. Kent, Owner

CHANDA C.
09/2013
5.0
gutter cleaning
  + -1 more
Prior to having my gutters cleaned, I noticed that everytime it rained there were loud noises coming from the front of my home. This was due to the rain splattering on my sidewalks and front door, other than going smoothly down the gutter. I kept putting off the much needed home maintenance, however purchased the BIG DEAL. This company was honest and very responsive. I was told that the only problem was that the gutters needed to be secured better to my home; they did not try to sell me anything that was unnecessary and this was a relief for a single homeowner. However, I the did not leave an estimate regarding how much this would cost, but I will surely contact them.
Description of Work: Clean gutters on my 1900 square foot townhome

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Metro Gutter And Home Services Inc
Thank you for your all A review! We are glad you enjoyed our service so much! Kent, Owner

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705111836
Trade License Locale
Virginia
Trade License Expiration
12/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roofing,
Skylights,
Siding,
Chimney Sweep,
Pressure Washing,
Windows,
Drain Pipe Installation,
Roof Cleaning,
Drain Cleaning,
Leaf Removal

FAQ

Metro Gutter And Home Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Metro Gutter And Home Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metro Gutter And Home Services Inc offers free project estimates.
Yes, Metro Gutter And Home Services Inc offers eco-friendly accreditations.
No, Metro Gutter And Home Services Inc does not offer a senior discount.
Yes, Metro Gutter And Home Services Inc offers emergency services.
Yes, Metro Gutter And Home Services Inc offers warranties.
Metro Gutter And Home Services Inc offers the following services: Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM