Metro Gutter And Home Services Inc

Gutter Cleaning, Gutters, Roofing,

About us

We are a local family owned and operated business with over 28 years of experience. Our hands on management approach allows each customer to get excellent customer service and receive individual attention. Our company is customer service oriented so that expectations and communication are clear from start to finish. We offer a 100% satisfaction guarantee. We like to think of ourselves as a service company that maintains and replaces exteriors. All of us at Metro Gutter work towards the goal of having a customer for life. Only the finest materials are used so that a professional finish can be guaranteed. We use the thickest gauge of aluminum that can be run through the gutter machine and we even hand select our #1 pre-primed wood from the commercial lumberyard! Our chimney caps are stainless steel, attach securely and offer a lifetime warranty.

Business highlights

36 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.61,466 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
15%
3
6%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 551-575 of 1466 reviews

Anne P.
11/2013
5.0
gutter cleaning
  + -1 more
They did everything promptly and well. It was comforting to know that everything with the gutters were fine. They were prompt, courteous, and did the job quickly and left. They were good communicators.
Description of Work: It was a Big Deal for Whole House Gutter Cleaning, for only $99.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your nice all A review about our service and communication. Kent, Owner

SARAH S.
11/2013
5.0
gutter cleaning
  + -1 more
Very well done, prompt and professional, can't beat the price (I believe it was a special)!
Description of Work: Cleaned our gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your short sweet all A review. Kent, Owner

Angelica H.
11/2013
5.0
gutter cleaning
  + -1 more
No complaints! I purchased the gutter cleaning coupon from Angie's List and called to set up an appt. The staff was courteous and scheduled me for the next week (they couldn't give me an exact time, just a week/ timeframe, but said it wasn't necessary for me to be home). Monday morning they called when they were on their way, performed the service, and left the invoice at the door. Gutters looked clean to me, and I didn't notice any of the clean-out on the ground. No complaints; I'd use the service again!
Description of Work: Cleaned gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your great all A review. We look forward to working with you again! Kent, Owner

Scott P.
11/2013
5.0
gutter cleaning
  + -1 more
The services was as explained in the deal I purchased. The provider was quick to schedule and I had my gutters cleaned within 2 weeks. I would use the this provider again in the future.
Description of Work: The provider cleaned my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Metro Gutter And Home Services Inc
Thank you for your positive all A review of our service! Kent, Owner

ROGER L.
11/2013
5.0
gutter cleaning
  + -1 more
He was quick, prompt, and did a good job.
Description of Work: I have purchased a Big Deal for Metro Gutter And Home Services Inc for gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your awesome all A review of our service! Kent, Owner

Regina B.
11/2013
5.0
gutter cleaning
  + -1 more
The provider showed up on time, assessed my roof and gutters, then proceeded to clean my gutters and removed muck and leaves. They also cleaned up after themselves. Two workers arrived and they were in and out in great time. I was pleased, and I would use them again.
Description of Work: The provider cleaned my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Metro Gutter And Home Services Inc
Thank you for your all A review of our great services! Kent, Owner

Jeffrey B.
11/2013
4.0
gutter cleaning
  + -1 more
For the most part okay. The gutter at the rear of the house had a few small branches sticking out of it when I left the house in the morning, and they were still there when I returned home in the evening, after the cleaning was completed. So I have to wonder how thorough the cleaning was? My spouse was home at the time, and stated that the two persons doing the cleaning were at the house about 20 minutes start to finish. There are a total of four gutters - 2 at the front of the house, 1 on the right side of the house, and 1 running across the back of the house. Three of the gutters are two stories from the ground. Unfortunately, I can not attest to the before and after state, since I did not climb up on the roof to check.
Description of Work: "All gutters and downspouts cleared', noted on the service receipt left at the residence.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your review so we can improve our services! Kent, Owner

K M.
11/2013
5.0
gutter cleaning
  + -1 more
2 employees showed up on time and promptly went to work, removing years of leaves (and even a few trees that were growing in my gutters). While English was neither employees primary language, they were courteous and professional. THey also inspected my gutters and roof, found a few things that need minor repairs, and left me with an estimate - I appreciated that they didn't pressure me to fix the issues then and there. They even helped me lift a new toilet from my car to the house. I would use this company again.
Description of Work: Cleaned gutters, reattached a downspout, inspected gutters and roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you so much for your nice detailed A review! Kent, Owner

Donna R.
11/2013
5.0
gutter cleaning
  + -1 more
Metro Gutter and Home Services says you do not have to be home for them to do the job. Nonetheless, I wanted to be there so I could pose a few gutter-related questions. Initially the clerk at Metro Home told me the first scheduled appointment I could get was in mid-December. When I expressed both my surprise and disappointment with that, she asked me to hang on for a moment and came back a minute later to tell me the owner himself could come out to do the job the following Monday. I was definitely pleased by the responsiveness. Eric Baake, the owner, came out at the scheduled time and with a brand-new hire to whom he explained the mechanics of safely setting up and ascending the tall ladders used and the other mechanics of cleaning gutters. The two men then went up onto the roof to do the job. Much to my surprise ? and perhaps theirs ? they found the gutters (and the downspouts, which they tested) to be perfectly clean. I half-kicked myself for spending $99 for nothing, though I suppose I could view the expenditure as the cost of setting my mind at ease. I asked Eric to take a look at one particular area of the roof about which I was concerned, and he came back with photos taken with his cell phone that showed me I did indeed have reason to be concerned. He offered to provide me with an almost immediate quote for the repair work, which I accepted about 24 hours later so I could take advantage of a special ?October? discount. Eric was very good and professional, and the office staff were friendly and helpful. I trust the next job will go well,
Description of Work: Clean the gutters on my end-unit townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you very much for you detailed review about my personal service visit. Kent, Owner

Lissa J.
11/2013
5.0
gutter cleaning
  + -1 more
Working with Metro Gutters was a very good experience. We were pleased with all communication and the service provided. The emails were very timely and professional. The team that cleaned our gutters came on the day and during the time window given to us. They called approximately one half hour prior to their arrival. They cleaned all of our gutters and flushed our downspouts. All debris from cleaning was removed. We would definitely use Metro Gutters again.
Description of Work: Cleaned all gutters and downspouts on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your awesome all A review. We look forward to working with you again! Kent, Owner

Steve T.
10/2013
5.0
gutter cleaning
  + -1 more
While it took a while to get them scheduled for the service because of their workload, once scheduled, they arrived on time, were quick with the work, and very professional.
Description of Work: Cleaned all gutters around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you very much for your review about our service and professionalism! Kent, Owner

Rachel L.
10/2013
5.0
gutter cleaning
  + -1 more
I bought an Angie's List deal for $99 gutter cleaning. It was really easy to schedule a time slot, they arrived very promptly (right at 8 am for the 8-10 am slot they gave us). They cleaned the gutters really quickly and offered to install screens for an extra $50, which we decided to do. I would use them again and was happy to pay $100 to save my husband from climbing up a crazy ladder!
Description of Work: Gutter cleaning and added gutter screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Metro Gutter And Home Services Inc
Thank you very much for your all A review! We are glad you were so pleased with our service. Kent, Owner

edan O.
10/2013
3.0
gutter cleaning
  + -1 more
It was a bit of a mess. When they finally did the job, they did do a good job. But they actually ended up not even charging me. They did the service for free. I still had the coupon and they said I can use it the next time. It took them pretty much a month. They must have canceled four or five times, which was obviously a bit of a pain when you have to take time off to wait for somebody. I think it is a typical Angies List story where companies got very good reviews and they are just completely overwhelmed. We have a fairly big size house, so it was probably a half day job for them. It took four hours to clean the gutters. They didn't charge me anything because they canceled so many times. The only thing that cost me actually was the $100 coupon that I bought. It was very frustrating, because at one point they said they were here and there was just no communication. And so many times they promised they will be there in an hour. Finally I got to talk to someone that realized they really screwed up. I think when he got hold of what was happening he made sure they honored the contract. At some point I even thought I won't bother talking to them again and then somebody contacted me and said they will be there the next day guaranteed. The price was fair. They are competitive.
Description of Work: I have used a Big Deal for Metro Gutter And Home Services for gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Response from Metro Gutter And Home Services Inc
Thank you for your review so we can improve our customer service! Kent, Owner

Christopher B.
10/2013
5.0
gutter cleaning
  + -1 more
They came out while we weren't home and cleaned the gutters. They came when they said they would and they disposed of the waste themselves. We were very pleased with them.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you very much for your nice all A review! Kent, Owner

Robert C.
10/2013
5.0
gutter cleaning, gutter repair
  + 0 more
It was very fast and they came on time. Price was exactly as quoted for the estimate.
Description of Work: Company came and made 4 small gutter repairs. (connected one downspout to underground drainage pile, added a few nails to gutter that was pulling away from the house, replaced gutter guard with foam in 2 places)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Metro Gutter And Home Services Inc
Thank you very much for you positive review! Kent, Owner

Robert P.
10/2013
5.0
gutter cleaning
  + -1 more
We had purchased a big deal for the service, and it went very well. They showed up within a reasonable amount of time. I did not interact with them other than on the phone.
Description of Work: We used Metro Gutter And Home Services Inc. They cleaned the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you so much for your nice all A review! Kent, Owner

Emily R.
10/2013
5.0
gutter cleaning
  + -1 more
Left small bag of leaves, but I didn't see a report on what they found. When I called to ask about it they followed up nicely. Maria called to let me know that they had unclogged one gutter pipe.
Description of Work: Cleaned gutters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Metro Gutter And Home Services Inc
Thank you for your review! Kent, Owner

Sharvita H.
10/2013
5.0
gutter cleaning
  + -1 more
Went great. I wasn't even home, but the gentleman did an awesome job as if I was there without vutting corners. Very trustworthy
Description of Work: Cleaned my gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for trusting us to handle your house! Kent, Owner

Sally H.
10/2013
5.0
gutter cleaning, pressure washing
  + 0 more
A member of the Metro Gutter staff came out to inspect the job and provide a quote for the services. Working with the gutter helmets would be much more complicated than the usual gutter cleaning. On the scheduled day, the crew was running a couple of hours behind, but when they arrived they did a thorough and careful job, which took over two hours.
Description of Work: Metro Gutter and Home Services cleaned out our gutters that have gutter helmets, pressure washed the outside of the gutters, which will not work properly when dirty, pressure washed the vinyl siding on the back of our house and in our carport, and pressure washed our composit deck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$1,000

Response from Metro Gutter And Home Services Inc
Thank you very much for your review! Kent, Owner

Kenneth S.
10/2013
5.0
gutter cleaning, gutter repair
  + 0 more
We needed our front gutters replaced. I contacted Metro Gutters by e-mail and received a prompt response. I arranged to receive a quote. The contractor arrived when scheduled and promptly wrote up their quote. We had received other quotes and decided to go with Metro Gutter. They completed the job about two weeks later. We are very satisfied with their work. I would recommend their company to my neighbors and friends.
Description of Work: Metro Gutter replaced our front gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Metro Gutter And Home Services Inc
Thank you so much for your awesome all A review! Kent, Owner

Kristen H.
10/2013
5.0
gutter cleaning
  + -1 more
It was fine. I have no complaints. They didn’t find very much in the gutters in what they did. I didn’t actually see them do the service but they seemed professional and were right on time. They came out a couple of weeks after I purchased the deal. It was quite a wait to get an appointment so I waited a couple of weeks.
Description of Work: I purchased a Big Deal coupon from Metro Gutter And Home Services to clean the top gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you so much for your A review! Kent, Owner

Shevonne P.
10/2013
5.0
gutter cleaning
  + -1 more
Before buying the deal, I contacted them to ensure that they could do the gutters of my townhouse. Maria was extremely helpful, and even sent someone out to check for me. After confirming that they could, I bought the deal and in no time, they were out here cleaning them out. The best thing is that they even left a recommendation for replacing the gutter filter (no idea that even existed). The other thing that was great was that they were able to clean the gutters without me having to be home, which was great. I asked if I needed to print the deal out, and she said they already had it in their systems. I've done deals with other companies, and they all asked for the coupons. It was great to not have to do that. They left me a receipt and everything. Definitely will use them again.
Description of Work: Clean the gutters of my townhouse

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your detailed review. Maria and our production staff rock. Thanks again! Kent, Owner

Josephine D.
10/2013
5.0
gutter repair
  + -1 more
Rob and Andrew were fast and efficient. They arrived and immediately went to work performing the job. Rob assured me that my gutters were in good shape and in working order. I couldn't be more pleased with the service provided. I would most definitely hire Metro Gutter in the future if and when the need arise. Triple A quality service technicians and work performance. Couldn't ask for better.
Description of Work: Renail and repitch gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Metro Gutter And Home Services Inc
Thank you for your all A review! Yes Rob and Andrew are triple A awesome. Thanks again! Kent, Owner

Jason T.
10/2013
5.0
gutter cleaning
  + -1 more
Metro contacted me directly after I purchased their buy it now special. Scheduling was quick and easy with no pressure to take extra services. The work was was done perfectly with nothing left on my property. I plan on using their serivce on an ongoing basis.
Description of Work: Cleaned all gutters and downspouts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Metro Gutter And Home Services Inc
Thank you for your all A review! We look forward to working with you again. Kent, Owner

Patrick N.
10/2013
4.0
gutter cleaning
  + -1 more
Gutters were blown out with a leaf blower. Gutter covers were not removed so that build up of mud/shingle debris could be removed. Paid extra to have the covers removed and entire gutter cleaned out but it didn't happen.A little disappointed.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$95

Response from Metro Gutter And Home Services Inc
Thank you for your review. I personally cleaned the gutters and made certain the entire gutter was cleaned. I removed gutter covers wherever there was debris underneath to remove. Thank you for the opportunity to work on your house. Kent, Owner

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705111836
Trade License Locale
Virginia
Trade License Expiration
12/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters,
Roofing,
Skylights,
Siding,
Chimney Sweep,
Pressure Washing,
Windows,
Drain Pipe Installation,
Roof Cleaning,
Drain Cleaning,
Leaf Removal

FAQ

Metro Gutter And Home Services Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Metro Gutter And Home Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Metro Gutter And Home Services Inc offers free project estimates.
Yes, Metro Gutter And Home Services Inc offers eco-friendly accreditations.
No, Metro Gutter And Home Services Inc does not offer a senior discount.
Yes, Metro Gutter And Home Services Inc offers emergency services.
Yes, Metro Gutter And Home Services Inc offers warranties.
Metro Gutter And Home Services Inc offers the following services: Gutter cleaning, repair, installation, siding, roof install , repairs, window replacement, chimney & pressure washing.

Contact information

5645 General Washington Dr Ste D, Alexandria, VA 22312

http://www.metrogutter.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM