Rivendell Tree Experts is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
Danny called me right away to set up an appointment. He showed up on time (even a little early) and was very knowledgeable and personable. The guys who came to do the actual work did a great job. I know it's probably not completely avoidable, but I have been finding lots of pieces of branches all over my yard (especially when the mower catches them), and over a pile of rocks in my driveway that are for some landscape. They also pulled a branch (somehow) through a flower garden area where I had a drip system, and I had to redo most of that drip. They also forgot to pull up one of the bushes, and didn't get the rootball on the other ... so, on inspection (before they left) they did finish that. I thought it was rather pricey, but this is the first time I have had to have trees trimmed or removed. The nasty Siberian elms were just cut ... so I have been having to spray "poison" on the trunks that are left (and they are not porous at all, so I am having to drill holes), to hopefully kill them off completely. All in all ... they did a great job on a VERY HOT day! THANKS!
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,350
Bud B.
05/2018
5.0
Very knowledgeable and was ready to offer more than one option. Friendly and followed through in a timely manor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Connie O.
01/2018
5.0
It was a great and learning experience. They were knowledgeable about the trees and bushes . they knew what needed to be done to maintain and rejuvenate older plants so they will look better. It was nice to be able to learn the names of the plants in my yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,000
Joe H.
12/2017
5.0
Danny Pratt knows trees and did a fabulous job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,100
Lynn W.
11/2017
5.0
They were great and professional, doing the job thoroughly with exactness. A wonderful cleanup, too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard D.
08/2017
5.0
Great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
keith b.
11/2016
5.0
Really good Job, definitely recommend them. Will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$650
Leslie B.
10/2016
5.0
Friendly, professional staff who worked efficiently and left my yard clean when they were done. Would definitely recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kim L.
10/2016
5.0
They did a great job!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Linda R.
10/2016
5.0
They Responded to my call, gave me a great estimate, and they were very good with advice. They kept to the estimate showed up as scheduled and they did a great job, cleaned up everything. I would recommend them and will most likely have them back next year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$170
Judith B.
10/2016
5.0
A certified arborist evaluated my trees in consultation with me. He asked me what I wanted and then explained to me what he COULD DO without harming my trees. He laid out an immediate plan, a one year plan, and five year plan. He listened carefully and was willing to work with my needs. When the guys came to do the work, they were on time. They were careful with my artificial turf and fencing. We had two separate walk through sessions. I was able to ask as many questions as I wanted. They took all the time I needed to understand what would be best for my trees this year. My plan is to have them come back next year as well. They cleaned up nicely and then asked me to be sure I was happy with the way they left my yard. I was extremely pleased with all aspects of this company. The actual invoice was exactly the price shown in the estimate. I thought the price was quite reasonable for the amount of time, the amount of work, and most of all, the level of expertise. Each person who worked at my home was pleasant and professional. I talked with all of them and each man seemed to know WHY he was making each cut on each branch. I highly recommend this company to you. (They have already come to work at my neighbor's home and she too is very satisfied with their service.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$225
Guy B.
08/2016
4.5
They were very friendly and cleaned up very nicely! Happy with the service!
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.0
Yes, I recommend this pro
$355
Bud F.
08/2016
5.0
They were very polite and very professional very safety conious
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary H.
08/2016
5.0
They were very professional. Quick response to my inquiry. Great communication. Price quoted was fair and no surprise charges at the end. The work was done well and they took great care for our property. They worked hard, gave me good advice about our trees and cleaned up really well. I highly recommend them and will use them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,340
Cheryl C.
08/2016
4.5
They did a really good job from start to finish and kept to the bid price. I appreciate their promptness as well as their good advice and knowledge about my trees. However, during the clean-up, they forgot to rake all of the small branches and twigs from around the large tree. They highly over quoted me on an insect treatment that I was able to find inexpensively at a local nursery. Other than that, I highly recommend them and will definitely call them again for a touch-up.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$780
James R.
07/2016
4.0
Somewhat overpriced.......and some dead limbs that were cut off were left up in the tree. Workers were cordial and knowledgeable.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
$750
George T.
07/2016
4.0
The best I can say is . . . I definitely would hire them again if needed. NO complaints.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$345
DARCI K.
07/2016
5.0
Great customer service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Blake J.
06/2016
4.0
z
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.0
Yes, I recommend this pro
Ronda G.
06/2016
5.0
They were professional on time and I was amazed at how fast they were in then out. I didn't even get to see the tree fall. They were so efficient and did great clean up too. The most important part to me, they had liability insurance and most of the companies who gave me estimates did not. Buyer beware when it comes to this, you could be liable for millions in damages when you hire someone with out insurance. Rivendell is a top notch company and I would hire them again! Ronda Goodman