About us
Business highlights
45 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
2%
Emergency Services
YesAccepted payment methods
Reviews
4.5116 Reviews
Showing 76-100 of 116 reviews
louis S.
09/2017
heating & air conditioning/hvac
+ -1 moregood job fixed a/c
Description of Work: a/c leak blowing hot
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Response from Integrity Comfort Solutions
Vanessa L.
09/2017
heating & air conditioning/hvac
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Response from Integrity Comfort Solutions
Elia H.
07/2017
heating & air conditioning/hvac
+ -1 moreVery happy with the work.
Description of Work: AC replacement
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Integrity Comfort Solutions
Debbie M.
07/2017
heating & air conditioning/hvac
+ -1 more.
Description of Work: They replaced the AC unit.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$10,000
Response from Integrity Comfort Solutions
Ronald C.
05/2013
heating & air conditioning/hvac
+ -1 moreThe negative part of this experience was the salesman-like attitude of the repairman. He seemed more interested in selling extra services than just addressing the needed repairs. To our regret, we let him talk us into a one year maintenance agreement which was rather costly. Early the next year the maintenance inspection service call was scheduled. On the appointed day and time we stayed home all day awaiting the repairman's arrival which never occurred. Late that afternoon we called and were told that the repairman had come to our house but we were not at home, which was just not true. At that time we did not reschedule. To their credit, they called us several times to reschedule but we did not do so. Our reasons were that we anticipated that, besides the inspection, it would be another sales pitch to try and get us to buy coil, duct cleaning and/or other services. Overall we were not overly impressed although they did a good job on the initial holiday weekend repair work. We have had no other A/C Heating issues since.
Description of Work: First the good part. Our A/C went out on Labor Day weekend and the repairman came out on that holiday weekend, which was nice since we had out of town guests. No other A/C repair company would respond. The drain line was cleared and a clean out port was installed so that I could clear future clogs. The repairman inspected the system and gave a list of potential maintenance issues that possibly needed to be addressed, which we opted out of at that time.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$600
Beth D.
05/2013
heating & air conditioning/hvac
+ -1 moreI have loved each experience except for the most recent. I did not like the last man who came out. They also did not follow up after the work to ask about the experience. I will not continue to use their service.
Description of Work: I had been using their services for about ten years. They installed the original heater and ac on the inside and outside of the house. About five years ago, they installed another outside unit. They were doing my yearly check and maintenance work.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
LYNNE W.
05/2013
heating & air conditioning/hvac
+ -1 moreThey are pretty good. They made good recommendations for making minor modifications in the house. Everything has worked out well. The price is a little higher but the quality of the work is worth it.
Description of Work: They service the heating and air conditioning. I have been using them for about five years.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$350
Gerald M.
05/2013
heating & air conditioning/hvac
+ -1 moreIt has worked just fine. I have moved and decided not to use their service anymore. I had no problems with the service and the price was reasonable.
Description of Work: They installed a system for me. They were doing our yearly maintenance work.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
JOSEPH P.
05/2013
heating & air conditioning/hvac
+ -1 moreTheir service is excellent. I have been using them for years. They are always on time and do good work.
Description of Work: They installed a whole new system. They service the unit each year. I joined their club to save money. There are three different levels of the club.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$19
JACK B.
05/2013
heating & air conditioning/hvac
+ -1 moreHis service was real nice. He showed and explained how to do it. I had to use the stairs to the attic and he offered twice to help me. He was great! They call after the service man has been there and they ask how well they did. I recently got a call from their employee and I explained that man was great They came the day I called. It took them about three hours. He called to tell me when he was on the way. He was very professional.
Description of Work: They have been out several times. They were just out Friday. The air and the heat was not working. The pipes had been clogged. He cleaned those out. He told me to get liquid Drano and put it in there about every three months to prevent build up. I asked him if we should change the pipes. He said it would be cheaper to be clean them.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$268
Patrick H.
03/2013
heating & air conditioning/hvac
+ -1 moreIt went very well. We just relocated from Louisiana last year and we purchased a house that is between 2 and 3 years old, but has never been lived in. We just wanted to make sure the HVAV was in good order. We had a similar plan at our house in LA and the price seemed comparable (after discount), so I decided to purchase. It was very easy to set up the appointment and they showed up and did the maintanance. The technician was prompt and very professional.
Description of Work: I purchased the 2 yr maintenance plan. The basically come in and perform maintenance and check up on your HVAC system.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$192
Debby H.
02/2013
air duct cleaning, heating & air conditioning/hvac
+ 0 moreThe overall experience was poor.
Description of Work: Estimate was given on June 14, 2012 to replace air handler and clean air ducts. Work began on June 19, 2012. The next day the unit froze up. From the day of installation, 6 more trips were made between the installation and August 16, 2012 to correct and repair problems. From dripping water under the unit causing mold on the wood floors and ruining everything that was wet in the closet to being scolded and told the dirty filter which was just replace with Conroe A/C filter was the cause of the problem. One trip the a/c technician had to use a shop vac to remove the water under the handler. Since then, the wood floors have been removed along with the mold in the closet. This was all caused due to the incorrect installation of the air handler. There was a bucket left over night to catch the dripping water and was completely full the next day. One visit was charged as a service call even though the problem was with the initial installation. I sent a certified letter to Conroe Air Conditioning with pictures of the pipes being run uphill from the air handler to the mold in the closet. I received a letter yesterday from the company stating: "Having had not further request for service or telephone contacted since August 17, 2012 I would hope you agree the repairs were done satisfactorily". I sent them pictures and documentation of everything. I chose this company to stay local. I would not recommend them to any one. Each technician that came out told me something different with every trip from the initial installation, to what wasn't done correct from the beginning even the the financing should have been of 12 months and not 6.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$7,000
Response from Integrity Comfort Solutions
Kara W.
02/2013
heating & air conditioning/hvac
+ -1 moreWas very efficient, very reasonable and quality work. Have used them in past, several times.
Description of Work: Replaced the water tank.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$300
Robert C.
01/2013
heating & air conditioning/hvac
+ -1 moreI ended up buying a service agreement with them; which I think was a rip-off. The service agreement was for them to come out twice a year and inspect my unit. They did come out one time and gave my husband a list of $1,900 worth of stuff that they wanted to do to my air conditioner. I said, no way. I will use them again for repairs but I will not buy a service agreement with them.
Description of Work: I used Conroe Air to look at my A/C unit because it was making a weird noise.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
Response from Integrity Comfort Solutions
PAM D.
01/2013
heating & air conditioning/hvac
+ -1 moreConroe Air called to set up an appt. They came in a couple of days to check the heater and air conditioner for fall maintenance check up.
Description of Work: Fall/Winter check up on Heater & Air conditioning. Part of service agreement.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Michael M.
12/2012
heating & air conditioning/hvac
+ -1 moreHad a bit of delay with the Tech arriving as scheduled. However, once Israel arrived, I could tell that chosing Conroe Air was the right choice. Israel put on his shoe booties and unrolled his floor protector mat and went right to work doing his inspections of the heating system. I signed up for their Service Club during a special Angie's Big Deal promotion. I've used such service clubs in a previous home in a different location and have always had good experiences with them. Based on the service I received today, I'm VERY pleased with Conroe Air. Based on Israel's inspection, the blower motor starting capacitor needed to be replaced. He had the correct replacement on the truck, so I didn't have to wait for a second service trip to get it replaced. Further, he did a very thorough inspection of the supply and return ducts and chaises. He made several recommendations and provided pricing for each. I really appreciated the no pressure approach: here's what I found; here's my recommendations; let me know if you want to pursue any or all of them. You can tell the service quality level of a company by the attitude of their personnel. From the front office personnel, to the Rocky, the manager, and most especially, Israel, it is apparent that Conroe Air is a top notch company. I look forward to being a Service Club member, and would highly recommend them to any one in their service area.
Description of Work: Heating system inspection as part of Annual Service Club benefits. Replaced failing blower motor starting capacitor. Cleared drain line and did a drain pan treatment. Full inspection of system.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Alison W.
12/2012
heating & air conditioning/hvac
+ -1 moreArrived on time and did a great job. Did not find any problems and only made recommendations to improve system without any pushing. Completely my choice as to whether to upgrade or not.
Description of Work: Am part of the Silver plan which includes yearly Heating check in the Fall and Air Conditioning check in the Spring. Recently came to perform my Heating Service and check.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$400
Jean A.
12/2012
heating & air conditioning/hvac
+ -1 moreEmployee ALWAYS calls to say they are on their way. They arrive within 15/30 minutes of appointment time. We have been customers since we first used them and don't consider any other company when it comes to heating and air conditioning questions or problems. After the service has been performed there is always a follow up call from the company to make sure the visit was satisfactory.
Description of Work: We have a contract with Conroe Air. This covered Air Conditioning and Heating. The service performed was our heating check.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Debbie M.
08/2012
heating & air conditioning/hvac, air duct cleaning
+ 0 moreReally well. Some lack of communication between work orders made ceiling & wall damage worse due to incorrect pipe/drain that was broken/leaking. They repaired all water damage at their cost.
Description of Work: A/C freezing, plumb new emergency drain pipes, A/C leaking cleaning, duct cleaning, ceiling & wall repairs from leak.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,200
Gail G.
08/2012
heating & air conditioning/hvac
+ -1 moreLee and men were on time and performed duties as stated. Lee was to come out later and almost did not show - after several calls, told Lee did not work w/ company any longer. New crew, Joey, came out, adjusted damper, adjusted air flow and seems to work now. Discovered unit wasn't level. Another trip to do it! In all, very willing to do anything we required to get job done as we wanted it!
Description of Work: New unit. Additional dampers, new return air in master suite.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$13,000
Michael Z.
07/2012
heating & air conditioning/hvac
+ -1 moreCalled and they were at house in 20 minutes. Isreal took his time. Check each item explaining what he was doing. Found problem and fixed.
Description of Work: A/C unit was turning on/off every couple of minutes.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$100
George Y.
07/2012
heating & air conditioning/hvac
+ -1 moreVery well, professional technicians, prompt service. Good about follow through; will have more once the full scope of work has been completed.
Description of Work: We'd finally given up on any constructive response from the orignal vendor of our HVAC equipment (Arvell Moore) and used Angie's list to shop for someone that was reliable and closer to our home location.Conroe Air responded quickly and has provided excellent service. Repaired the main unit (bad CVX valve) earlier this spring and has now confirmed a bad/leaking coil on the secondary unit - which has been the issue that A/M was non responsive on. They also found that the upstair system air flow was inadequate due to an undersized return system. While not anticipated, this is part of the follow up work that is pending as of this writing. It has been a pleasure to deal with Conroe Air; my only disappointment has nothing to do with them. We paid extra for a full 10 yr. service warrantey from Arvell Moore which cannot now be enforced, so that was money on the initial install that I might as well stacked in the driveway and burned.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$400
Regeana G. N.
07/2012
heating & air conditioning/hvac
+ -1 moreSalesman came did his inspection, gave me repair and cost of recommndations then left. This was an inspection of ac only. No work done.
Description of Work: Full inspection of AC unit inside and outside. recommendation gave by salesman.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$64.98
Harry M.
07/2012
heating & air conditioning/hvac
+ -1 moreBegan with estimate then two installers showed up and dismantles the old system and put in the new systems in two days.
Description of Work: Complete new central air and heat system.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$15,000
John N.
04/2012
heating & air conditioning/hvac
+ -1 moreThey are very good. They are timely and pleasant. We will continue to use them.
Description of Work: We use Conroe Air Conditioning and Heating. We’ve used them for about eight years now.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
25307 IH 45 North, 160, The Woodlands, TX 77380
http://www.integrityair.com/Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Integrity Comfort Solutions is currently rated 4.6 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Integrity Comfort Solutions accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Integrity Comfort Solutions offers free project estimates.
Yes, Integrity Comfort Solutions offers eco-friendly accreditations.
Yes, Integrity Comfort Solutions offers a 2% senior discount.
Yes, Integrity Comfort Solutions offers emergency services.
Yes, Integrity Comfort Solutions offers warranties.
Integrity Comfort Solutions offers the following services: Air duct cleaning, heating & AC.
Contact information
25307 IH 45 North, 160, The Woodlands, TX 77380
http://www.integrityair.com/Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day