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Universal Air

Heating and Air Conditioning

Reviews

5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-12 of 12 reviews

Aimee W.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Brian T.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are all outstanding. They showed up on time. Their people are excellent and knowledgeable.
Description of Work: I last used Universal Air on April 18th for heating and AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

suzanne A.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!
Description of Work: Stan was friendly and professional. He arrived on time and was very honest and upfront in his evaluation. I have a home warranty, and I am hoping they will approve Universal Air as the contractor for the repairs to my AC unit. I definitely recommend Stan- I will have him service my units from now on!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Jim W.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Stan arrives on time, keeps you informed while he is working, totally professional. He charges you exactly what he quotes for a job. I have used Stan's Universal Air for 10 years to service the air conditioning and heating systems in my 2 unit duplex. I also had him install new exterior A/C compressor units on both sides of the duplex about 4 years ago. Totally satisfied with the improved A/C performance and installation.
Description of Work: Yearly heating and air conditioning systems check for both sides of my duplex. That is, check both heating or air conditioning systems in 2 apartments on a yearly basis. Check the A/C in the spring and the heating system in the fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

David K.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
Very well. He arrived at the appointed time, covered his shoes with plastic and quot;slippersand quot;, worked smoothly and efficiently and kept me informed as he worked. At the end he told me and quot;your a/c doesn't need anything repaired or replacedand quot;. and quot;There are several outfits in the area who make up false estimates of un needed work and who charge ridiculously high prices if you take the baitand quot;, he said. I had innocently used one of the unscrupulous a/c repair outfits for a and quot;tune upand quot; and gotten scare tactics from their employee. (and quot;It 's apt to go out any day nowand quot;).
Description of Work: I got a second opinion: That I did NOT need the $3000+ repairs that another company had said. Also he inspected the entire heat/ac system and cleaned out the overflow drain line which was plugged up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Michael F.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
From start to finish it went very smoothly. The problem was quickly identified, a quote was given for repairs, and he had it ordered and installed just as promised. He gave us some recommendations on how to better take care of our system while doing a very thorough check of everything. My wife and I are quite happy with him, his professionalism, and his thoroughness. When he does a check you feel like he's going to be very careful and only fix what is broken or needs repairing. We have a serviceman that is friendly, professional, and personable. We definitely do not feel like we'll be taken to the cleaners.
Description of Work: The service was outstanding. We had a problem with our blower unit that necessitated a replacement of part of it. We were given an estimate for repairs, given a firm date on when it would be installed, and everything came out exactly as scheduled. In actuality, the price quoted was a bit too high, so we ended up saving a bit of money. The professionalism is beyond reproach in all aspects. We feel very comfortable having him take care of our system as we feel we are getting a fair deal and a thorough check. We very happily recommend Universal Air. You will not be disappointed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

MERVIN B.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
See preceding. We like his work and him a lot. He's coming by tomorrow to get us ready for the summer heat.
Description of Work: Don't recall the charges. We use Universal Air every spring and fall for preparing our heating and Air conditioning system for the season and have done so for many years. Stan is a great and gentlemanly guy who does good work at reasonable prices. In past he also came out when the A/C "froze" up one summer and got us back on track quickly. He also replaced our A/C several years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J S.
04/2010
5.0
heating & air conditioning/hvac
  + -1 more
Stan is very responsive, knowledgeable and professional. He tried to locate a new, matching condenser unit, since the old one was 12 years old and the air handler unit (only 4 years old) is a different manufacturer. No success, so went with a repair.
Description of Work: Performed initial heat pump check-out, which confirmed a shorted-out compressor. Company attempted to locate new condenser unit, but none were available. Went forward with compressor, capacitor and drier replacement.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,486

Thomas J.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
My central A/C wasn't cooling as efficiently as it should. I first called one of the big companies close to my house. Two technicians came out, hosed out the outside coils, put a set of gauges on my outside unit and told me I needed a new compressor. I called Stan Brant at Universal Air after a referral from some dear friends. He checked my system over and serviced the compressor with two pounds of freon. He told me that I didn't need to replace the compressor at this time. My A/C is cooling fine again! Stan is very honest and reasonably priced. I will call on him again when it's time for a new unit. I highly recommend Universal Air. Stay away from the big guys with the multiple page ads in the book! They gotta pay for all the overhead somehow.
Description of Work: Serviced my A/C unit with 2lbs. of freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

LANA B.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
Can't say enough good things! I called at 2:14 pm. He arrived at my house by 3:30 pm same day, did just what I asked and at a very reasonable price, too. Wish I could give him a higher grade than A.
Description of Work: Added coolant. Gave cost estimate for heat pump replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

CHARLES A.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
He came when he said he would and didn't mind explaining what he was doing as he made the change over.
Description of Work: Replaced heating and A/C systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Jon J.
05/2006
5.0
heating & air conditioning/hvac
  + -1 more
We've been using them for years, and several years ago, our air conditioner broke. Universal discovered that a rodent had eaten the wiring and repaired it very inexpensively. They always give us a report, are very professional and courteous, and we've had no problems other than the one mentioned between visits.
Description of Work: We have Universal Air come out about once a year to inspect and repair our heating and air conditioner as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

    Contact information

    407 Brooks Ave, Schertz, TX 78154


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Universal Air is currently rated 5 overall out of 5.
    No, Universal Air does not offer free project estimates.
    No, Universal Air does not offer eco-friendly accreditations.
    No, Universal Air does not offer a senior discount.
    No, Universal Air does not offer emergency services.
    No, Universal Air does not offer warranties.

    Contact information

    407 Brooks Ave, Schertz, TX 78154