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Sanctuary Pools

Swimming Pool Company

About us

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs. It is our mission to provide excellent customer service from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

Business highlights

11 years of trusted experience
Se Habla Español


Accepted payment methods

CreditCard

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
40%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
responsiveness
5.0
Showing 1-5 of 5 reviews

michael f.
04/2025
5.0
Steve is and a serious player in this field after hiring him I was blown away by his work ethic and attention to detail. My pool turned out beautiful! I would highly recommend him to anyone looking to build a new inground pool.
Rating CategoryRating out of 5
$100,000

Gabriele G.
07/2024
5.0
My experience with Sanctuary Pools was excellent. Steveâ s work ethics are impeccable. He is honest, professional and easy to communicate with. Any questions, problems, or concerns were dealt with immediately. Steve went above and beyond after the job was completed. That morning my pool pump quit. That afternoon knowing my situation he gave me the best estimate; he had the pump installed and running the next morning. Now thatâ s customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy F.
03/2024
4.0
The bid was several thousand dollars below the other 4 bids. Steve called a warranty company & I had a conference call to verify the answers I received. Steve was very responsive, replied to all texts & phone calls. He had a few problems with work crews that caused a bit of delay, but all worked out. Overall, we are pleased. I recommend giving him a chance to bid on your project and then you decide.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrea L.
10/2023
5.0
Steveâ s a great inground swimming pool designer, project manager and builder. Heâ s professional, honest and a straight shooter. I always felt really comfortable after I talked to him about any concerns. Project turned out great and we overcame any hurdle. I would recommend Sanctuary Pools to whoever is looking for a honest pool builder who will tell you how it is and give you peace of mind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$175,000

Brian O.
07/2023
4.0
The overall experience with Sanctuary pools was very good, followed every precude like should be, the communication was there, I appreciate that a lot, something that other companyes does not do that.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    515 Pierce Ave Unit 41, San Antonio, TX 78208


    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM
    Sunday:
    8:00 AM - 8:00 PM

    Service Categories

    Swimming Pool Company

    FAQ

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Sunday: 8:00 AM - 8:00 PM

    Sanctuary Pools accepts the following forms of payment: CreditCard
    No, Sanctuary Pools does not offer free project estimates.
    No, Sanctuary Pools does not offer eco-friendly accreditations.
    No, Sanctuary Pools does not offer a senior discount.
    No, Sanctuary Pools does not offer emergency services.
    No, Sanctuary Pools does not offer warranties.

    Contact information

    515 Pierce Ave Unit 41, San Antonio, TX 78208


    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM
    Sunday:
    8:00 AM - 8:00 PM