Rooftop Property Management

Rooftop has managed my house for about 4 years and I am impressed with the professional systems they have in place. My AC system is getting towards the replacement stage and they have been very communicative with repairs and always give me the option to repair or replace on every trip with the costs of both. I am thankful they work closely with their contractors to offer this added value to me. I would always recommend their services.

Very, very disappointing.

It went very well. Phillip knew what to look for in a home and what was a reasonable price. Phillip is very proactive as a property manager. He lets my husband know when things need fixing right away versus what things can wait. He does an excellent job finding the right tenant. My husband highly recommends Phillip and will continue to utilize him as a real estate broker and property manager.

Phillip does an excellent job of responding. He quickly solves any problems that arise, making it very stress-free to own property! Besides managing the rental payments, he has helped in repairing the property as well as upgrading the property. I am very happy with the level of service he provides.

Phillip Smith of Rooftop Property Management, in my opinion, has set a new standard for property managers. I have rented houses before and before working with Rooftop PM I have never had a "great" experience. Phillip is super responsive and always considerate of our needs. When something breaks down, Phillip is right on top of getting to a solution to fix the problem. Too often, in other homes we've rented, when we contacted property managers regarding an issue, we never hear back from them unless we nearly have to threaten escalation. Being a renter, I feel secure knowing we have a property manager who is on top of his game as far as customer service is concerned.

Not only did they find us the perfect home in a great neighborhood, but Phillip is always available to text if I have random questions or concerns. The turn around time for us applying and moving into our new house was only 2 days. It's so risky to go through a company when you're a military family & are at risk of being taken advantage of. We are so thankful for RPM's service and feel confident we will be taken care of.