HomeRiver Group San Antonio

They are amazing. I recommend them for any home management needs as they will treat everyone like the most important person on Earth.

This company is the WORST property management company that I have ever dealt with. It took them over a year to fix my water softener, and they fixed it after I fired them. In addition, they took $600 out of my last rent check for cancelling my contract with them. When I fought them through BBB, they said that it was a 'he said, she said' situation in my claims against them. Do yourself a big favor -- go with another property management company.

The Team at HomeRiver Group San Antonio has been wonderful to work with and they have provided exceptional service through every step of the process. I was referred to HomeRiver Group SA by a family member and I would highly recommend HomeRiver Group SA to anyone looking for a Management Company! It was the best decision we made!

We just started so right now is been good.

They have been doing an excellent job and I am very happy with them. I would recommend them.

They were great.Friendly and helpful.They take care about the homeowners and the tenants.They take care of people unlike the other companies I work with.

I've been with this company for 15 years and I've been very pleased, they've done a good job.

Excellent! I would only use Boardwalk Real Property Management when it comes to managing my property in the San Antonio area.

Work was completed timely. Contractor invoices were paid promptly. Rapid communication using email. When necessary, I was contacted on my mobile phone. Great service! Compassion for tenants. Makes me, the property owner, look great!

We are extremely fortunate to have been a Boardwalk Real Property Management, Inc (BRPMI) client since 2006 when our house was first built. From day one Boardwalk has treated us like ?family? and we have enjoyed a great relationship with all of their staff. Boardwalk knows our property, responds immediately to any requests, is professional and attentive. Over the ten-year partnership we have had only two principal property managers. This stability provides assurance that our Boardwalk manager knows our property and knows us. Boardwalk has given us advice about rental fees and property upgrades. Because of the great relationship, we have given Boardwalk permission to authorize any minor repairs without need for our concurrence. They have skilled tradespeople who complete any necessary repairs quickly and at reasonable rates. We are absentee landlords who live out of state. We have visited Boardwalk and the property only twice in the ten years of ownership. Our monthly fee to Boardwalk is worth every penny. Monthly statements and tax forms are detailed and sent promptly. Since 2006 we have had constant tenancy despite having tenants who have been served papers to work overseas in the military. Each year we receive a detailed property report for a nominal fee. This report is then used as a guideline for any recommended renovations. Think about it. What does an out-of-state landlord want? Our fantasy would be to have a company like Boardwalk who looks after our property like their own, maintains constant tenancy (to pay the bills), provides updates on the property, offers advice, is professional and timely in their accounting, and does all of this for a reasonable fee. Boardwalk does all of this but sets itself apart by making us feel like ?family.? We?ve been dealing with the same people since 2006. We recently needed to make some repairs. We spoke to Stephen Foster (the owner), Caleb Lee (our property manager) and Shannon McLaughlin (head of accounting). Each knew the property, gave advice and assurance, and acted as though we were their number one priority. There is no listening to music, a real person answers the phone, and they know you. We started out by meeting Elaine in 2006, before our house was built, and Elaine is still there for us. ?Five Stars? is not enough to truly set this company apart.

The work was facilitated in a timely manner, the estimate was given and the general contractor completed the job to the highest professional standards. "I couldn?t be happier with the service or the customer support!!!!!"

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