Goettl Air Conditioning & Plumbing

well, sewer cleaning company, water softener installer,

About us

Established in 2019, our San Antonio location has deep roots in the community built off the legacy of Will’s All Pro Plumbing and Air Conditioning, which has served the area since 1972. Recently recognized as Goettl’s Top Branch of the Year for 2023, we are proud of our strong reputation and commitment to excellence. We are a close-knit team of over 100 associates, often described as one big, happy family. Our branch embodies the spirit of a tiger—ferocious and fierce in our dedication to bringing home comfort to our customers. This camaraderie and teamwork drive our success and ensures that we provide top-notch service to every home. With 89 fully stocked trucks, our team is equipped to provide professional HVAC and plumbing solutions in a single visit. We are deeply committed to our community. San Antonio is a vibrant, diverse city with a rich history, cultural heritage, and growing economy, and we are proud to be a part of it.

Business highlights

86 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.6
Showing 76-100 of 919 reviews

Jeannene D.
10/2023
5.0
I'll call them again if I ever need a plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LaShawn W.
10/2023
5.0
Thorough, customer-friendly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chad D.
10/2023
5.0
Jason Estrada, Brayan Lopez Did a great job very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff L.
10/2023
5.0
Sign up for Goettlâ s service plan. Theyâ re professional and on time. Love this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ESMERALDA M.
09/2023
5.0
I was very pleased with Blake and Charlie. They were very professionals in getting the job Done! Very pleased with their work...JOB WELL DONE! THANK YOU GENTLEMAN! OH! LET me NOT forget about JAHAD! He and his Managers really HELPED us Out their maded it POSSIBLE! THANK YOU ALL SO MUCH! GOD BLESS YOU ALL!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Douglas S.
09/2023
5.0
The service was really good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen D.
09/2023
5.0
Raymond and Joe were awesome. They were punctual, friendly and cleaned up everything when they were done

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen D.
09/2023
5.0
Raymond and Joe were awesome. They were punctual, friendly and cleaned up everything when they were done

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Michael L.
09/2023
3.0
VERY EXPENSIVE Water heater broke and was leaking through my walls. I had to leave town in two days so I was desperate to get a new one installed ASAP. I called Goettl because I figured they were a big company and could probably do the job right away at a good price. The lowest price water heater the plumber could show me was over $5000! He said there was nothing cheaper. I had to get this done fast so I reluctantly agreed. In spite of having a water softener that is only a few years old, the Goettl plumber said he tested my water and that it was very hard. He then proceeded to show me some water softeners that I could buy, which started at $5000. (I passed on that offer - and later had my water softener company retest my water. They assured me there was no hardness present!) During the installation of the water heater, the Goettl plumber brought in some guys from QD Restorations to dry up the water that may have seeped under the vanity in my bathroom and the carpet. The QD Representative Sal, talked a mile a minute saying that it would be about $4000 to bring in the drying fans and let them run a few days to dry out the area (using my electricity of course). I still was not sure what my insurance would cover but figured I did not have a choice so I agreed. Later, WITHOUT asking permission they started cutting up the carpeting in the adjacent bedroom because it got wet. I had thought we may have been able to lift the carpet off the floor and allow it to dry. So, now the whole room needs to be re-carpeted and I am not sure what my insurance will cover. Yes, they did a good job installing the water heater but I still can nott believe what it cost.

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
4.0

$6,000

Michael P.
09/2023
5.0
Very professional, on time and did an outstanding job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$560

EVAN D.
09/2023
5.0
Raymond and Joe came in and got my AC working fast!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

George R.
08/2023
5.0
nothing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Bob C.
08/2023
5.0
Very thorough, excellent work. A bit on the pricey side but the customer service and attention to detail won me over

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Edward G.
08/2023
5.0
Ryan and Ruben very professional . Great customer service, just a awesome plumbing experience..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles A.
08/2023
5.0
Technicians Bill and John performed additional tests which resulted in a savings of almost 50% from the original diagnosis of our AC problem. Thanks for going the extra mile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Valerie T.
08/2023
5.0
Steve M. at Goettl was great! He made all necessary repairs and adjustments. He wasn't quite satisfied and asked if he could come back. Steve M. wanted to make additional adjustments to the ceiling repair, making sure the repair was done properly, to his and Goettl's standards. I was very happy with the work completed by Steve M. Thank you so much!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerome T.
08/2023
5.0
Raymond and Joe were awesome!!! True professionals who know their craft! Highly recommended!!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Patti T.
08/2023
5.0
The 4 stars is due to inflation. My 2-star, 3-ton unit with duct cleaning cost me $18k. Ten years ago the cost to install was $10k. I am very, very happy with the service Goettl has provided to me and hopefully this Amana will last longer than than the previous one. As a side note, Elmers came out here to service my unit, charged me $932 for a servicing, and unbeknown to me, cut a hole in the Plenim (spelling?) but did not seal it back!! So, dust, dirt, microbes, and anything else that was flying around in my attic went into the plenim and into my vents and ruined the coil and just about everything else. We were breathing all that stuff for months! We called Goettl out because the unit was not cooling properly. Imagine my surprise when they told me what happened by the previous AC company. To fix I it - $9k plus. Elmers is NOT returning my calls. I will have Goettl back but NEVER use Elmers AC. Very incompetent!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$18,000

Crystal H.
08/2023
5.0
William McDermott was knowledgeable and super friendly

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Crystal H.
08/2023
5.0
William McDermott was knowledgeable and super friendly

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Ryan T.
07/2023
1.0
They left our new ducts with leaks and a very long run to our bathroom, which now does not cool off. Do not let them sell you a duct-for-duct replacement. 99 times out of 100, your system needs to be re-engineered and your ducts resized. They will fight tooth and nail to not fix their mistakes. They are not to be trusted. Good people on the HVAC side: Justin, Stephen, Mike, and Martin Bad people on the HVAC side: Ignacio Hernandez, Matthew Mendoza.

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
0.5

$9,700

Maria B.
07/2023
5.0
Andrew the plumber was extremely helpful and professional. I’m very happy with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kimberly M.
07/2023
4.0
I didn't have to wait. Service was done quick.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Sam R.
07/2023
5.0
Jeremy did a great job! Very knowledgeable, friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Evelyn D.
07/2023
5.0
I had a fantastic experience with Joe and Raymond from Goettl AC and Plumbing. They were professional, knowledgeable, and provided exceptional service during the installation of my new AC system. They were efficient, explained everything thoroughly, and went above and beyond to ensure my satisfaction. I highly recommend them for any HVAC needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

7847 Fortune Dr, San Antonio, TX 78250

https://www.goettl.com/location/san-antonio-texas

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM

Service Categories

well,
sewer cleaning company,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 12:00 AM - 11:59 PM

Tuesday: 12:00 AM - 11:59 PM

Wednesday: 12:00 AM - 11:59 PM

Thursday: 12:00 AM - 11:59 PM

Friday: 12:00 AM - 11:59 PM

Saturday: 12:00 AM - 11:59 PM

Sunday: 12:00 AM - 11:59 PM

Goettl Air Conditioning & Plumbing accepts the following forms of payment: CreditCard
Yes, Goettl Air Conditioning & Plumbing offers free project estimates.
No, Goettl Air Conditioning & Plumbing does not offer eco-friendly accreditations.
No, Goettl Air Conditioning & Plumbing does not offer a senior discount.
Yes, Goettl Air Conditioning & Plumbing offers emergency services.
No, Goettl Air Conditioning & Plumbing does not offer warranties.

Contact information

7847 Fortune Dr, San Antonio, TX 78250

https://www.goettl.com/location/san-antonio-texas

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM