Goettl Air Conditioning & Plumbing

well, sewer cleaning company, water softener installer,

About us

Established in 2019, our San Antonio location has deep roots in the community built off the legacy of Will’s All Pro Plumbing and Air Conditioning, which has served the area since 1972. Recently recognized as Goettl’s Top Branch of the Year for 2023, we are proud of our strong reputation and commitment to excellence. We are a close-knit team of over 100 associates, often described as one big, happy family. Our branch embodies the spirit of a tiger—ferocious and fierce in our dedication to bringing home comfort to our customers. This camaraderie and teamwork drive our success and ensures that we provide top-notch service to every home. With 89 fully stocked trucks, our team is equipped to provide professional HVAC and plumbing solutions in a single visit. We are deeply committed to our community. San Antonio is a vibrant, diverse city with a rich history, cultural heritage, and growing economy, and we are proud to be a part of it.

Business highlights

86 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.6
Showing 176-200 of 919 reviews

Janice V.
04/2022
5.0
Josh Mora & Ralph G. arrived first thing and resolved our issue! They went over & beyond repairing a small gas leak on our tankless water. Also, inspected our water softener and addressed another issue that will cause damage to our house. Greatly appreciate their knowledge and explanations of the initial problem and how & what needs to be done to correct any further problems. Goettl is a top-notch and reliable company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice V.
04/2022
5.0
Josh Mora & Ralph G. arrived first thing and resolved our issue! They went over & beyond repairing a small gas leak on our tankless water. Also, inspected our water softener and addressed another issue that will cause damage to our house. Greatly appreciate their knowledge and explanations of the initial problem and how & what needs to be done to correct any further problems. Goettl is a top-notch and reliable company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gabriela G.
03/2022
3.5
Friendly

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Fred S.
03/2022
2.0
I would never hire them again. They told me they would work on the exhaust vent on the side of the house. That was one of the reasons I chose them over several others. They never came back to fix the exhaust vent. Also, I explained to them that the water heater was OUTSIDE the house. They never shared that with the City inspector. He had to come back twice because of a lack of communication. I felt I made a serious mistake when I hired them.

Rating CategoryRating out of 5
quality
3.0
value
0.5
responsiveness
1.0


James M.
03/2022
5.0
Came quickly and fixed problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gerald B.
03/2022
5.0
Always reliable and fix correctly the first time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

willie W.
02/2022
4.5
Keeping me informed while replacing sewer line.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Angela W.
02/2022
5.0
Ben was awesome! Not only did he work tirelessly, but he was personable and informative. Even helped me with another task that he wasnâ t there for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Devyn T.
02/2022
0.5
SCAM ALERT: Goettl teaches their tech to LIE and SABOTAGE their way into repairs. We were told we had a Freon leak and that is why our heater was not working. Well then the tech tried to tell us it was three other things and that we should just buy a new unit EVEN THOUGH WE HAVE 4 MORE YEARS OF WARRANTY. Anyway, we had someone give us a second opinion and it was not any of the things Goettl said and the other company found out the Goettl tech LEFT OUT FREON CAPS COMPLETELY LOOSE, to make it seem like we had a leak when we did not. On top of the fact the tech yelled at me in my own home when I was nothing but respectful to him. STAY AWAY FROM THIS COMPANY UNLESS YOU WANT TO GET SCAMMED.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Lizette M.
01/2022
5.0
Ralph had great information and was very professional. 10/10

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken B.
01/2022
5.0
I had just moved into a new home and purchased a refrigerator with ice machine. The water line to the fridge was turned off. Where to turn it on, was not obvious from the layout. Goettl traced the supply line to an adjacent wall free of charge within only a few minutes. Would definitely call these guys in an emergency. They show up when expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Philip H.
01/2022
5.0
excellent svc

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Valerie P.
01/2022
1.5
Very expensive for work done. I accepted bid as I wanted to get work done. They left one faucet with a drip and Handel fell off.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.5

$2,809

Derrick T.
01/2022
5.0
Goettl was responsive to my needs and value ridden. Even though I had a number of vendors who responded, Goettl came out that day, confirmed what I thought was wrong and started the work then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony R.
12/2021
5.0
The representative came and did exactly what they were supposed too. Too many times I have had someone try and upsale me but he was professional and made positive recommendations for future service. I was well pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Vickie P.
12/2021
5.0
The technician, Ryan, was excellent! Very knowledgeable about water softeners and identified the problem right away. He not only made the repair but showed me what was wrong and rest the softener to the correct flow ratio. and salt usage. Hot water heater flush was done quickly and â no messâ ! Ryan was also prompt, professional and personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angelia W.
12/2021
4.0
At first I thought they were trying to convince me to add services that were not needed. However, when it was time to provide a bid for the services they were less than others and did a great job.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Delfic O.
12/2021
5.0
I really appreciated the honesty of their assessment. They easily could have charged me thousands or dollars but instead gave me goood advice on how to resolve the situation myself. I definitely will call again for any other plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert S.
11/2021
5.0
Very Fast and Efficient, saw the problem and took care of it in a very professional manner. Great job and fantastic price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas B.
11/2021
5.0
Ralph repaired my leaking toilet AND did my SAWS Home Plumbing Assessment and found a leak I didnâ t know about and did my water heater maintenance. All the while he was pleasant, professional and educational. Goettl needs Moore plumbers like Ralph!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Tina W.
10/2021
5.0
Hello folks, I have Tristan and Adrian technician s came to my home on the scheduled time. They both explained what each would be doing on the job both very friendly and professional. They finished earlier than expected they protected my carpets with tarps they put down and didn't leave any mess inside or outside. They educated us on our new unit which once reconnected cooled the home down quickly.. They showed us how to control the unit on our phones. Everyone so far that we have meant from this company has been honest and forthcoming and very friendly. I will continue with this company and let others know about them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cesar D.
10/2021
5.0
Sam was very professional and did the job correctly the first time. It was fast and at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Tammy T.
10/2021
5.0
Great, fast service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim M.
10/2021
5.0
Joe B did a great job! He was knowledgeable, professional, and customer oriented. He answered all my questions in a manner I could easily understand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$540

Ralph W.
10/2021
5.0
The Hotel technician arrived on time, was courteous, friendly, and knowledgeable. He disassembled and examined our existing, Glacier Bay RO system and determined that a charcoal filter cartridge had leaked some of its charcoal into the system, which clogged the lines. We wound up having to have another RO system installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

7847 Fortune Dr, San Antonio, TX 78250

https://www.goettl.com/location/san-antonio-texas

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM

Service Categories

well,
sewer cleaning company,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 12:00 AM - 11:59 PM

Tuesday: 12:00 AM - 11:59 PM

Wednesday: 12:00 AM - 11:59 PM

Thursday: 12:00 AM - 11:59 PM

Friday: 12:00 AM - 11:59 PM

Saturday: 12:00 AM - 11:59 PM

Sunday: 12:00 AM - 11:59 PM

Goettl Air Conditioning & Plumbing accepts the following forms of payment: CreditCard
Yes, Goettl Air Conditioning & Plumbing offers free project estimates.
No, Goettl Air Conditioning & Plumbing does not offer eco-friendly accreditations.
No, Goettl Air Conditioning & Plumbing does not offer a senior discount.
Yes, Goettl Air Conditioning & Plumbing offers emergency services.
No, Goettl Air Conditioning & Plumbing does not offer warranties.

Contact information

7847 Fortune Dr, San Antonio, TX 78250

https://www.goettl.com/location/san-antonio-texas

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM