Goettl Air Conditioning & Plumbing

well, sewer cleaning company, water softener installer,

About us

Established in 2019, our San Antonio location has deep roots in the community built off the legacy of Will’s All Pro Plumbing and Air Conditioning, which has served the area since 1972. Recently recognized as Goettl’s Top Branch of the Year for 2023, we are proud of our strong reputation and commitment to excellence. We are a close-knit team of over 100 associates, often described as one big, happy family. Our branch embodies the spirit of a tiger—ferocious and fierce in our dedication to bringing home comfort to our customers. This camaraderie and teamwork drive our success and ensures that we provide top-notch service to every home. With 89 fully stocked trucks, our team is equipped to provide professional HVAC and plumbing solutions in a single visit. We are deeply committed to our community. San Antonio is a vibrant, diverse city with a rich history, cultural heritage, and growing economy, and we are proud to be a part of it.

Business highlights

86 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.2
responsiveness
4.6
Showing 151-175 of 919 reviews

Erin M.
12/2022
4.5
Great experience.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Inez M.
11/2022
4.0
Okay too expensive

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0


Dennis J.
10/2022
5.0
Very professional. Did a really good job. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra C.
10/2022
5.0
Props to Chuy and Johnnis they did an excellent job of installing new ducts throughout our house. Professional, friendly and explained everything as they went along. Unexpected extra work needed to be done and we were not charged for it. Also, we just had our system checked yesterday and Jason was very informative great job all around. I would strongly recommend it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert B.
10/2022
5.0
Have worked with them before, with their no charge trip fee, along with the applicable coupon, for 80$ drain clean, it was well under the 200$ quotes from all the others..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

harry c.
09/2022
5.0
I felt the price was high but the installation was perfect

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$280,000

Barbara M.
09/2022
5.0
I did feel the price was a little on the high side but did not want to entertain another bid and the service was very good. Virgil was very through and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert G.
09/2022
5.0
Great customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Olivia M.
09/2022
5.0
Great extremely quick service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Travis B.
08/2022
5.0
Although they had to delay the appointment, the customer service was representative was very sincere and helped to reschedule at a convenient time for me. They gave me a price upfront and ensured everything was working correctly. I will be hiring them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ted B.
07/2022
5.0
The two installers were friendly, they knew their stuff, got right to work and finished 30 minutes earlier than the time they estimated. The did quality work and left my garage cleaner than when they started. The person that came out to inspected the work took a couple of pictures (the same pictures taken by the installers). He was not very friendly and he did not want to answer any of my questions. Total waste of my time! I would recommend Goettl Air Conditioning to my friends, the installers are experienced, did a great job, answered all my questions, let my garage clean, and installed a new HOT water heater for my home. Thanks!! Ted Burkey

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Stephanie P.
07/2022
5.0
Getting the unit installed today. Appreciate all the help from Ryan, Garrett and Tommy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel L.
07/2022
4.0
Requested water heater servicing. At first would not provide a price then called back with a fixed price. Scheduled visit then canceled the morning of scheduled day. Rescheduled and offered to reduce price due to inconvenience. Technician arrived within scheduled time and described what he would do to service the heater and perform other checks as part of overall service. Water heaters (2) serviced and no additional issues identified. Offered service plan. Overall a good experience and will consider using them in future.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Mayme W.
07/2022
5.0
The service technician was very helpful and efficient great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JEFFREY P.
06/2022
5.0
I was happy I decided to go with Goettl. The rep did a fantastic job on my clogged kitchen sink! The cost, assessment and completion of the job was A1. I would definitely use these guys again for my plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jared N.
06/2022
5.0
Chris and Josh got me hooked up from an urgent issue. Great folks and great service. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maria L.
06/2022
4.5
Excellent in review the problem, he also found something that was leaking and I was not aware of it, fix it right away and was thorough with the explanations given.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Beto P.
05/2022
5.0
This is the second member of Goettl team who has worked on our home. We purchased the yearly package deal which included the flushing of the water heater. Frank who preform the service was truly very knowledgeable and informative and answered all our questions and never tried to push services or products which we really liked. Thanks again Frank for your service and advice.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Carol S.
05/2022
0.5
Technicians are very experienced. Scheduling and confirming service is a nightmare. Best I can estimate the percentage total cost that is profit is HUGE; larger than any company I have every dealt with in my 45 years. The worst part of the experience was the guard dog service; is was just a foot in the door to sell you anything and everything. I originally awarded a very large plumbing project to this company and then terminated it after way too many issues and a complete inability to live up to their advertisements that are in the radio 20-40 times a day.

Rating CategoryRating out of 5
quality
4.5
value
0.5
responsiveness
0.5

$10,000

Brian B.
04/2022
4.5
Great Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lauren W.
04/2022
5.0
Only concern is they had to reschedule but didn't tell me till 4 hours into waiting on them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Ms. P.A. M.
04/2022
3.0
Although my appt. was booked the Friday Before, for early in week, try not to book near a Holiday! Customer Reps. are pleasant but need to work on NOT overbooking Appointments! Waited up to 7 hrs. from when Company had to cancel appt on a Tues. and Re-booked next day Wed. After Tech finally arrived to residence, he was experienced, efficient and helpfully answered Questions.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
2.5

Yes, I recommend this pro

Randy K.
04/2022
4.5
Plumber did a great job. Nice guy and I trusted him and his work. A little expensive but I had to get the job done.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Janice V.
04/2022
5.0
Josh Mora & Ralph G. arrived first thing and resolved our issue! They went over & beyond repairing a small gas leak on our tankless water. Also, inspected our water softener and addressed another issue that will cause damage to our house. Greatly appreciate their knowledge and explanations of the initial problem and how & what needs to be done to correct any further problems. Goettl is a top-notch and reliable company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice V.
04/2022
5.0
Josh Mora & Ralph G. arrived first thing and resolved our issue! They went over & beyond repairing a small gas leak on our tankless water. Also, inspected our water softener and addressed another issue that will cause damage to our house. Greatly appreciate their knowledge and explanations of the initial problem and how & what needs to be done to correct any further problems. Goettl is a top-notch and reliable company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

7847 Fortune Dr, San Antonio, TX 78250

https://www.goettl.com/location/san-antonio-texas

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM

Service Categories

well,
sewer cleaning company,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 12:00 AM - 11:59 PM

Tuesday: 12:00 AM - 11:59 PM

Wednesday: 12:00 AM - 11:59 PM

Thursday: 12:00 AM - 11:59 PM

Friday: 12:00 AM - 11:59 PM

Saturday: 12:00 AM - 11:59 PM

Sunday: 12:00 AM - 11:59 PM

Goettl Air Conditioning & Plumbing accepts the following forms of payment: CreditCard
Yes, Goettl Air Conditioning & Plumbing offers free project estimates.
No, Goettl Air Conditioning & Plumbing does not offer eco-friendly accreditations.
No, Goettl Air Conditioning & Plumbing does not offer a senior discount.
Yes, Goettl Air Conditioning & Plumbing offers emergency services.
No, Goettl Air Conditioning & Plumbing does not offer warranties.

Contact information

7847 Fortune Dr, San Antonio, TX 78250

https://www.goettl.com/location/san-antonio-texas

Service hours

Monday:
12:00 AM - 11:59 PM
Tuesday:
12:00 AM - 11:59 PM
Wednesday:
12:00 AM - 11:59 PM
Thursday:
12:00 AM - 11:59 PM
Friday:
12:00 AM - 11:59 PM
Saturday:
12:00 AM - 11:59 PM
Sunday:
12:00 AM - 11:59 PM