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Atlas Floors Carpet One

Flooring Sales and Installation, Carpet Sales and Installation, Ceramic Tile,

About us

Additional Locations: Atlas Floors Northwest Showroom 10242 W. Loop 1604 N. (between Bandera & Braun Rd.) San Antonio, TX 78254, 210-298-5006 Atlas Floors Warehouse & Main Office 6740 Poss Rd, San Antonio, TX 78238, 210-734-5007. Atlas Floors Carpet One has been family-owned and operated in San Antonio since 1948. Being part of Carpet One combines the benefits of being locally owned with the buying power of over 1,000 stores. With 2 showrooms in San Antonio, TX, Atlas Floors Carpet One flooring store is always just a short drive away. With a great selection, trained sales staff & installation crews and special financing, we have you covered. Additional DBA - Atlas Floor Co., Inc.

Business highlights

77 years of trusted experience

Services we offer

2014, 2015 & 2016 Angie's List Super Service Award Winner! Atlas Floors Carpet One sells a variety of quality carpet, laminate, hardwood, ceramic, porcelain, vinyl, linoleum, cork, & bamboo, all available to be professionally installed. We also sell area rugs, professional floor care products, and offer hardwood sand & finishing services. Call, message, or visit one of our two showrooms today!

Services we don't offer

Concrete painting & staining, window treatments, slab countertops, carpet cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.9136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 136 reviews

Morgan L.
10/2020
5.0
carpet installation, flooring contractor, hardwood floor, home remodeling
  + 2 more
Beginning to end went flawless.
Description of Work: Flooring and backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana R.
12/2017
5.0
flooring contractor
  + -1 more
Excellent from start to finish
Description of Work: Installed flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,900

Response from Atlas Floors Carpet One
We really appreciate your business. It was a pleasure working in your home. The team will be thrilled to hear about your All-A review. Thanks again!

Bill D.
05/2017
5.0
flooring contractor
  + -1 more
Very well overall
Description of Work: Determine correct carpet padding for hardwood floors. Ordered the padding

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Atlas Floors Carpet One
Thank you very much for the order. We appreciate the "A" review as well.

Mario R.
02/2017
5.0
flooring contractor
  + -1 more
Thanks....great job!
Description of Work: 2000 sq feet...tile and laminate

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlas Floors Carpet One
Thank you for choosing us for your project. We really appreciate the positive feedback.

Christina M.
12/2016
5.0
flooring contractor, carpet installation
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlas Floors Carpet One
We are thrilled to hear that you are happy with your dealings with our company. We hope you enjoy your new laminate floor for many years to come. Thank you for choosing Atlas Floors Carpet One!

ALEX H.
09/2016
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Replaced the carpeting in the entire house. This was the fourth flooring project I've worked with Atlas and each time the sales personal were very knowledgeable in what was available on the market and able to discuss the various pros and cons of different types of carpet. Installation personnel were prompt, hard working, friendly and professional. As far as I can tell the job was done perfectly. Weather extended the job from two days to three since they could not moved furniture or cut the carpet outside, but no impact on the quality of the job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlas Floors Carpet One
Thank you for your repeat business over the years. We really appreciate you choosing us for your flooring needs. If we can ever help with anything, please don't hesitate to ask. Take care.

Dina S.
07/2016
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Atlas Floors Carpet One
Thank you for the "A" review. We really appreciate your business. Take care.

John H.
05/2016
5.0
epoxy flooring
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Alma H.
05/2016
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Replaced carpeting with ceramic tile (2 rooms) and with laminate (3 rooms). Contracted co. was very professional. Also left outdoor work area very clean on a daily basis. Did not seem as if anyone was working there. Painter was also contracted to paint moulding. Also very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

Response from Atlas Floors Carpet One
Thanks for the nice review [Member Name Removed]. We appreciate your business, and we are thrilled to hear that you are happy with your new floors! Please let us know if you ever need anything. Thanks again!

Stephen R.
05/2016
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: We had ceramic tile installed in the majority of our home. The sales/ordering process was pleasurable. Ken guided us, but did not apply pressure. Ken came out in person to measure our home. The installation crew, led by Fransisco, was awesome. We had to live in the house that week and they worked very efficiently while minimizing the impact on our lives. Fransisco kept the crew moving. I never saw someone standing around waiting for the next part, or for further instructions. As to quality, it was a perfect job as we have not noticed a single blemish. I would recommend this company and crew highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlas Floors Carpet One
Thank you very much for the kind words. We know that you had a lot of flooring companies to choose from, so we are grateful that you entrusted us with your project. Please let us know if we can ever help with anything in the future.

Samantha B.
04/2016
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlas Floors Carpet One
Thank you for the positive review. We really appreciate you choosing Atlas Floors Carpet One for your flooring needs. Let us know if we can help with anything in the future.

Mary A.
04/2016
5.0
flooring contractor, hardwood floor, home remodeling
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,000

Response from Atlas Floors Carpet One
Thank you so much for the nice review! It was a pleasure working with you!

Andra K.
02/2016
5.0
ceramic tile, flooring contractor, hardwood floor, home remodeling
  + 2 more
.
Description of Work: They installed laminate wood floors throughout my home with the exception of the bathrooms. They installed tile floors in the bathrooms. The work was excellent and I highly recommend working with them. John Hall was terrifically helpful and professional throughout the process from selecting the flooring to the last details.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from Atlas Floors Carpet One
Thanks for the All-A review! I will pass on your kind words to your sales professional and installation crew. We know you have plenty of options when selecting a flooring company, so we really appreciate you choosing Atlas Floors Carpet One! Please let us know if we can ever assist you with anything in the future. Take care.

Elias M.
01/2016
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Hardwood floors installed in two areas of my home. Floors turned out great. Going to use them again very soon. Thank you

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atlas Floors Carpet One
Thank you so much for the kind words. We are thrilled to hear that you are happy with your new floors. Please let us if we can ever be of assistance in the future.

Garry P.
01/2016
1.0
flooring contractor
  + -1 more
unknown
Description of Work: Never answered phones or messages and had excuses for not scheduled me.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Atlas Floors Carpet One
I apologize that you were left feeling unsatisfied after your dealings with my company. Since 1948 when my father started Atlas Floors, delivering excellent customer service has been our number one priority. Sadly, it seems that we have fallen short in this instance. I see where we responded back to your initial contact through the Angie's List Message Center the day of your inquiry. However, from your review it sounds like you also spoke with one of our team members directly. Please contact me with further details, so I can use the information to train the employee in question, and ensure that this incident does not occur again. Feel free to contact me via email (b.mahone@atlasfloors.com) or on my cell phone (210-862-3312). I will do whatever I can to rectify the situation, and get our company back in your good graces. Thanks for your feedback. Bill Mahone Jr. President - Atlas Floors Carpet One

Diane K.
01/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Loved working with Debbie Patterson. The gentlemen doing the work were totally professional and did an excellent job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlas Floors Carpet One
Thank you for the kind words. I will let your floor covering professional and installation crew know that you were happy with their work. If you ever need anything, don't hesitate to ask. Thanks again!

Thomas B.
11/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Top notch service and wide range of prices.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlas Floors Carpet One
Thank you for the business and for giving us an "A" review. If we can ever assist you with anything in the future, please let us know.

Esther R.
10/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: They really impressed me and their customer service is excellent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlas Floors Carpet One
Thank you very much for the kind words. We are thrilled to hear that you are happy after working with our company. If you ever need anything in the future, you know where to find us! ;) Take care!

Greg W.
09/2015
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: We needed tile for living room, dining room, kitchen/breakfast nook, pantry, family room, bathrooms, and hallways. Rodney was very helpful and patient with us as we were trying to find the right tile for our house. They gave us a great price and Luis and his team did a great job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Atlas Floors Carpet One
Thank you very much for the positive feedback! We are thrilled to hear you are happy with your experience with Atlas Floors. We will relay this information to your salesperson and installation team. Thanks again for the business.

Russell L.
05/2006
5.0
carpet installation
  + -1 more
Atlas Floors provided great service. They were really helpful with the carpet selection and were willing to work around my schedule for the installation. They did the installation in one day. They even moved all of my furniture for me and then moved it back. They came back a few days after the installation was done just to make sure it was holding up well and that I was happy with it. I was very impressed.
Description of Work: They came and installed carpet in four rooms, a hallway, and a stairway in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

05/2006
5.0
carpet installation
  + -1 more
Atlas Floors did a very good job. They got the carpet installed within a few days of my purchase. I didn't have any furniture to move, but they said they would move furniture if needed. The carpet looks great. There were no blemishes after they installed it. They got it done quickly.
Description of Work: They installed carpet in one room of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DON H.
05/2006
5.0
hardwood floor
  + -1 more
In the summer, I had new hardwood flooring put in four rooms in my home by Atlas and it looks fabulous. A lady from Atlas came out and measured all my floor space, she also helped me match the right shade with my rooms and she was very nice and helpful. The installers came to put the flooring in my four rooms and everything was done perfectly. The floor fits tight, level in every room and I am extremely pleased with their work. I was impressed with the follow up by the original lady; she came back to my home to make sure I was satisfied with the hardwood flooring and the installation work. The work was great and I was pleased that all the hardwood flooring was on sale at the time.
Description of Work: I purchased hard wood flooring for my den, bedroom, two hallways from Atlas flooring and they looked after the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

G N.
12/2005
5.0
flooring contractor
  + -1 more
Listens to the Client, Responsive, and helpful. I received extremely useful comparative information on hardwood vs. laminate vs. tile flooring from the San Pedro and Hildebrand locations.
Description of Work: Pre-sales quote. Provided information about wood, laminate and tile flooring.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

THOMAS M.
05/2005
5.0
flooring contractor
  + -1 more
ATLAS WAS VERY PROFESSIONAL AND DID A GOOD JOB WITH OUR FLOORS. THEY WERE ON TIME AND CLEANED UP EVERYTHING WHEN THEY FINISHED. I DON'T KNOW HOW COMPETITIVE THE PRICING WAS SINCE THIS WAS AN INSURANCE CLAIM AND WE DID NOT GO OUT FOR BIDS.
Description of Work: ATLAS INSTALLED NEW PERGO FLOORING THROUGHOUT MY DOWNSTAIRS AFTER WE HAD A AN ACCIDENT WITH OUR WASHER.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,975

ROBIN N.
03/2005
4.0
carpet installation
  + -1 more
I WAS VERY SATISFIED WITH ATLAS FLOORS INSTALLATION OF MY UPSTAIRS CARPET. THE INSTALLER WAS PROFESSIONAL, KNOWLEDGEABLE,CERTIFIED AND EXPLAINED THE PROCESS AS HE WENT. WHILE THE FINAL PRODUCT WAS OUTSTANDING THE RIDE WAS NOT WITHOUT SNAGS. THE FIRST TIME ATLAS CAME TO INSTALL THE CARPET ALL UPSTAIRS CARPET WAS REMOVED. IT WAS THEN DISCOVERED THAT THE WRONG CARPET HAD BEEN ORDERED. THE INSTALLER SEAMED THE CARPET BACK TOGETHER AND ATLAS IMMEDIATELY WENT ABOUT FINDING THE CORRECT CARPET. THEY CAME TO MY JOB TO SHOW ME THE SAMPLE AND GET MY APPROVAL.
Description of Work: ATLAS FLOORS RECARPETED ALL BUT ONE BEDROOM OF MY UPSTAIRS TO MATCH THE EXISTING CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Contact information

17100 San Pedro Ave., San Antonio, TX 78232

http://www.atlasfloors.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Epoxy Flooring

FAQ

Atlas Floors Carpet One is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Atlas Floors Carpet One accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Atlas Floors Carpet One offers free project estimates.
Yes, Atlas Floors Carpet One offers eco-friendly accreditations.
No, Atlas Floors Carpet One does not offer a senior discount.
No, Atlas Floors Carpet One does not offer emergency services.
Yes, Atlas Floors Carpet One offers warranties.
Atlas Floors Carpet One offers the following services: 2014, 2015 & 2016 Angie's List Super Service Award Winner! Atlas Floors Carpet One sells a variety of quality carpet, laminate, hardwood, ceramic, porcelain, vinyl, linoleum, cork, & bamboo, all available to be professionally installed. We also sell area rugs, professional floor care products, and offer hardwood sand & finishing services. Call, message, or visit one of our two showrooms today!
Concrete painting & staining, window treatments, slab countertops, carpet cleaning

Contact information

17100 San Pedro Ave., San Antonio, TX 78232

http://www.atlasfloors.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM