Great service provided by their team to get heat pump installed. It was difficult because the air handler was a in-wall unit.
Description of Work: Installed heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Kenneth A.
02/2016
5.0
heating & air conditioning/hvac
 + -1 more
Excellent service Very Professional Reasonable Cost. I will continue to use him for all of my AC/Heating needs.
Description of Work: Heater Circuit Board and Ingnition light (The heater was approximately 12 years old). I have used Johnny for years after a recommendation from a friend. He has always worked until the job was finish and ensured that the work was of top quality. We own rental homes in the Rowlett area and he has serviced all of them through the years. He recently tracked down a leak in the AC and spent 3 or 4 hours tracking down the problem. He has always let me know how the houses were being taken care of and if the filters were being changed as needed. Heater Circuit Board and Ingnition light (12 years old) Heater Circuit Board and Ingnition light (12 years old)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$954.13
Shelley P I.
07/2015
1.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Henry P.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: We have two units, a 3T and a 5T. The larger unit was sending out air at about 65-70F: Not cool enough. Technician found the unit low on Freon but did not add Freon until the unit could thaw, added 5lb R-22 the next day. The 3T unit was not cooling two rooms and the technician found two ducts disconnected. Fixed it. I think there are two outfits with this name.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Darren C.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
..
Description of Work: ..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
PAM M.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
I would not use anyone other than this company. They always do an excellent job. We have used them long enough to know they are very trustworthy and professional. Their prices are so much more fair than other companies and that is how I initially started using them.
Description of Work: We have used them for years. We have used them from 2008 until now. They most recently changed the filter and did maintenance on the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JENNY N.
09/2010
5.0
heating & air conditioning/hvac
 + -1 more
Definitely the best AC repair experience we have ever had. That is saying a lot when you add up the number of homes and a number of years living in Texas.....really need the AC here for sure!
Description of Work: We thought we would have to replace a compressor that the warranty co. said was not repairable. My husband got Johnny's number from Carrier who recommended him. When Johnny came out he said after looking at it that he was 95% sure he could repair it and we would not have to replace it. And this unit had a whole host of problems, not to mention the breaker that was bad as well. Johnny obviously really knows how to fix an AC units like most AC pros don't. This saved us about $3,300 that it would have cost us to replace the compressor and the new coil that we would have had to get because of the upgraded refrigerant systems. On top of this he is one of the only professionals that I know that took the time to call me (this work was done on our rental home) and explain every part of the diagnosis and repair as he went along. At the end of the job he took additional time and wrote it all out on the receipt (a whole page in detail and it is readable too).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$681.82
ROBERT & PAULA M.
08/2010
5.0
heating & air conditioning/hvac
 + -1 more
They were nice people and did a good job. They had cleaned up after themselves.
Description of Work: I used A/C Pro to blow some Freon off the air conditioner and add some Freon. They did leak detection also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$436.5
EVELYNN R.
08/2008
5.0
heating & air conditioning/hvac
 + -1 more
I spent less than I expected and my A/C runs perfectly! I appreciate that the workman did not try to sell me more than I needed.
Description of Work: Checked out my A/C unit that was not cooling properly. Cleaned the condenser coil, replaced freon, replaced old thermostat. The gentleman that came to my home worked a couple of hours in the sweltering heat, but did a fantastic job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290.16
GW L.
07/2008
5.0
heating & air conditioning/hvac
 + -1 more
He came, he saw, he fixed in a hurry. Great service.
Description of Work: Johnny was prompt, as usual, and got the work done quickly and efficiently. He had to replace two control units. Our house is cool again, upstairs and down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$253
GW L.
07/2007
5.0
heating & air conditioning/hvac
 + -1 more
Johnny guy knew what he was doing and came out and figured what was wrong without taking all day long to fix it. He even showed up five minutes before he was supposed to, and finished in the allotted time frame. He was very courteous and even put slippers on when he entered the house so he wouldn't track in mud. He did good work, everything is working fine.
Description of Work: They put in a new coil in the air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from A/C Pro
THANK YOU FOR YOUR COMMENTS AND APPRECIATION. JOHNNY JONES
ROBERT & PAULA M.
08/2006
5.0
heating & air conditioning/hvac
 + -1 more
They are great did everything I asked and needed, were great at figuring out what was wrong, and I would definitely would use them again.
Description of Work: HE CLEANED OUT A CLOGGED DRAIN LINE, AND ADDED A CLAMP TO MAKE SURE IT WOULDN'T BE A PROBLEM AGAIN
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
ROBERT & PAULA M.
05/2006
5.0
heating & air conditioning/hvac
 + -1 more
Rickey was prompt & worked for a while, then called Johnny to help with repair because 2 gas valves needed to be replaced & they wanted to expedite the repair. Explained the problem to me & also said I need to have A/C line cleaned out. Very nice & did a good job. They take the time to explain the problem unlike most repairmen.
Description of Work: 2 thermocouples & 2 gas valves replaced a few months ago.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
10/2004
4.0
heating & air conditioning/hvac
 + -1 more
A/C PRO CAME OUT THE DAY AFTER WE CALLED THEM. THEY FIXED THE PROBLEM WITHIN A FEW HOURS. THEY WERE PROFESSIONAL.
Description of Work: THE A/C BROKE WHILE WE WERE ON VACATION. A/C PRO CAME OUT AND FIXED THE COILS AND REFILLED THE FREON.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$134
05/2004
4.0
heating & air conditioning/hvac
 + -1 more
THE SERVICE MAN WAS ON TIME. HE PERFORMED THE SERVICES IN A PROFESSIONAL AND EFFICIENT MANNER. I APPRECIATED QUICK SCHEDULING AND SAME DAY SERVICE.
Description of Work: CHECKED A/C UNITS. REPLACED FREON IN ONE OF THE UNITS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
A/C Pro is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
A/C Pro accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, A/C Pro does not offer free project estimates.
No, A/C Pro does not offer eco-friendly accreditations.
No, A/C Pro does not offer a senior discount.
Yes, A/C Pro offers emergency services.
No, A/C Pro does not offer warranties.
A/C Pro offers the following services: Repair and installation for residential and commercial equipment and heating & AC.