Have contacted on two different occasions to look at my roof to determine if it needed replacing. No response either time. Will not bother contacting again.
Description of Work: Nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Vicki F.
07/2013
5.0
roofing
+ -1 more
John Bacon was very professional as well as his crew. They cleaned up at the end of the day and hauled off the trash. I had a minor leak around the chimney and they came out immediately to fix it. Very happy with the overall job!
Description of Work: new roof
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Mary O.
07/2012
3.0
roofing
+ -1 more
The work went well and was completed on time. At the time, I was satisfied with the work and wrote a favorable reply to Angie's List. Since the work, several shingles have not lain flat and I have made numerous attempts to speak to Mr. Bacon. I always have to leave messages on his cell phone. He returned the call one time, but I was not at home. I responded immediately but got no answer. Since then I have called several times and faxed a letter to him on June 29, 2012 asking for his help. So far there has been no reply to that fax. I want to get this attended to before my one-year warranty expires.
Description of Work: Roof was replaced using nails, and patio cover was replaced with shingles and two skylights.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$6,330
Jennifer M.
06/2012
1.0
roofing
+ -1 more
No response to messages
Description of Work: Have left (3) messages over the past couple months with this company with no call back or response. Answering machine answers with company info. Not sure if this customer is still in business. If so, not calling back to messages.
Rating Category
Rating out of 5
Lisa D.
01/2012
5.0
roofing
+ -1 more
John was prompt, helpful, kindly, and very honest. He saved me hundreds of dollars.
Description of Work: After recent heavy rains, we had staining up and down a wall, so I called John Bacon. He came that day to evaluate the situation. He immediately assessed that the builder hadn't laid a section of the roof properly and said he'd charge about $600 to do it right. But he presented another option: I could go to Lowe's, spend about $10 on a caulking gun and some exterior polyurethane and seal up where the house siding meets the roof. Its a simple fix that'll last half a decade and can simply be repeated as needed. He didn't need to tell me this, but he's a truthful man. I thanked him and he left--without charging me for the service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10
Brian W.
01/2012
5.0
roofing
+ -1 more
I called John Bacon asking for an estimate. He was at my house literally 15 minutes later. By the time he left, much, much later, he had given me more information about various problems (not just my roof and deck) than you can imagine: gutters, trees, outdoor carpet, etc. He came back a few days later and quickly took care of my roof tile for a reasonable price. He was extremely friendly and helpful. He went far beyond anything I might have expected, and seemed really happy to be able to help, even though he got only a small job out of it. I was nervous about finding a good roofer - the first one I tried never even got in touch with me after a call and 2 emails. However, I would not consider another roofer after dealing with John Bacon. I couldn't be more satisfied, and that's not something I say very often.
Description of Work: I had 2 problems. One was to replace a roof tile, the other was a leak in my deck. John Sr. fixed the roof tile, and went over the other problem in detail, showing me how to do it myself and save a lot of money.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mary O.
11/2011
5.0
roofing
+ -1 more
I used Bacon Roofing 14 years ago and found their work to be very good. When I had to replace the roof this year after hail damage, I did not hesitate to call Bacon again. They are courteous, reliable and professional. I particularly like the fact that they use hammers instead of nail guns or staples and staple guns to attach the shingles. I strongly recommend them.
Description of Work: The roof was completely replaced with new felt and shingles. I also had the damaged fiberglass patio roof redone with decking, an ice and water shield, shingles and two sky lights. First rate materials were used and the workers were very efficient and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,329.39
Daryl N.
08/2011
5.0
roofing
+ -1 more
They did a great job - we would recommend them over and over!!! Thanks guys!
Description of Work: They fixed our roof over porch... Massive water damage from a job done prior to us moving in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
James K.
07/2011
5.0
roofing
+ -1 more
Hail damaged roof - John has been working with us for years and when we had some shingles blow off, he replaced them and told us that we had extensive hail damage - he worked thru the whole process with our insurance company and the job was done professionally and punctually. John is a pro.
Description of Work: Hail damaged roof - John has been working with us for years and when we had some shingles blow off, he replaced them and told us that we had extensive hail damage - he worked thru the whole process with our insurance company and the job was done professionally and punctually. John is a pro.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
michael A.
06/2011
5.0
roofing
+ -1 more
Excellent. We have referred to our neighbors and family.
Description of Work: completely removed old roofing (2 layers)and replaced with thermosheild under a 50yr hail resistant, high quality shingle.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Gary N.
12/2010
4.0
roofing
+ -1 more
They are very quick to respond and have a lot of experience. They have been long time residents of the area, so they were very trustworthy.
Description of Work: John Bacon Roofing Company has been out twice. I choose to go with them because I have used them before.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from John Bacon Roofing Company
During a hail storm response it is not easy to get everywhere you want to be. We do not hire "salesmen" we take care of our own customers. We regret that we did not respond as quickly as we would haved liked to in this situation.
Mary P.
11/2010
1.0
roofing
+ -1 more
Called and talked to the owner said he turn his business and that his health was bad and his son was doing a 15,000 square foot house in another city and then gave me his son's phone and assured me his son would call be right back left several msg. His son or owner never return my phone call Oh yes the owner told me a roof only last 4 years please maybe his roof
Description of Work: Never returned calls will never recomend this roofing company not professional
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
DeAnna H.
09/2010
1.0
roofing
+ -1 more
We spent a lot of time initially on the phone with the Father of the Father/Son team. We spoke briefly with the son. We emailed over exact specs. From that point forward he would never return our phone call - it's as if he just fell off the face of the earth.
Description of Work: not applicable
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from John Bacon Roofing Company
We deeply regret our obvious communication. We really do want to respond to all customers. Consider that it was during a hail storm response and that with no personel hired to work a storm, the disadvantage is that only so much can get done in a day. The advantage we have is that we work with our customers direct. We know how the customer was treated. Missing a sale due to lack of response is not what we want to do. I don't know what happened, but I expect that a note was lost or miss handled or that a phone call was not successful in reaching the customer. We regret this instance.
REBECCA O.
12/2009
5.0
roofing
+ -1 more
John had the materials with him and was able to seal all the plumbing boots and also replaced a shingle while he was at it. He was polite and professional. I was even able to get back to work while he completed the work so I did not miss as much time from my job. Ms. Bacon from Bacon Roofing e-mailed me a PDF copy of my reciept and it was in my e-mail early the next morning. They are a nice family business and I would definitely recommend them.
Description of Work: Called in the morning to have a roofer come take a look at my roof. It was not an emergency but we had a window that was leaking and need to have it fixed but could not do that until the source of the leak was found and repaired. I did not know a roof could make a window leak. Spoke to the older Mr. Bacon on the phone and he said his son would call me to set up a time. I was suprised to get a call in about an hour from John Bacon saying he could come out right away. He looked at the roof and sure enough the roof was leaking around a vent pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
CAROL P.
12/2009
5.0
roofing
+ -1 more
He was great and I liked everything.
Description of Work: John Bacon Roofing Company repaired my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JULIE G.
09/2009
5.0
roofing
+ -1 more
They were very professional, on time, and did good work.
Description of Work: They repaired our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
SANDRA S.
07/2009
5.0
roofing
+ -1 more
John was very helpful and it's obvious that he is interested in creating a long term relationship with his clients, instead of just making a quick profit. I see why he's number one on Angie's List. I'm sure that once I get my insurance price adjusted, I'm sure I will get an excellent service from John- he is honest, professional, and reliable. He talked to me for 45 minutes and gave me this free advice.
Description of Work: I called them for an estimate on my roof. I had hail damage and wasn't sure really what to do next. I called John and he was able to give me advice on how to negotiate with the insurance company. He really explained the insurance policies/responsibilities of the insurance company and what my responsibilities were to mitigate damage. He calculated what my deductible would be, etc. He told me how to do a temporary fix- where to by the tarp, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary N.
06/2009
5.0
roofing
+ -1 more
We've had no rain in the ten days since so I can't vouch for the diagnosis or repair yet.
Description of Work: Mr Bacon came right out at the first available time, diagnosed the problem, and fixed it on the spot. Caulked a suspected water leak caused by improperly sealed flashing around a roof vent (roof installed by others two years earlier).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
D S.
06/2008
5.0
roofing
+ -1 more
It went very well. He did a very good job and the salesman Robert checked on the workers very frequently. The crew worked in 103 degree weather without many breaks. The crew was very courteous.
Description of Work: He replaced an entire roof on a 2600 sq. ft. home. He removed old shingles and replaced it with new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
SUZANNE K.
05/2008
5.0
roofing
+ -1 more
The installer was very professional. They cleaned up the yard and area around the house of nails and debris. I was very pleased with their work and the completed job.
Description of Work: They ripped off the old roof, patched two holes that were rotten. They then installed the new roof.
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Service Categories
Roofing
FAQ
John Bacon Roofing Company is currently rated 4.6 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
John Bacon Roofing Company accepts the following forms of payment: Check,MasterCard,Visa
Yes, John Bacon Roofing Company offers free project estimates.
No, John Bacon Roofing Company does not offer eco-friendly accreditations.
No, John Bacon Roofing Company does not offer a senior discount.
No, John Bacon Roofing Company does not offer emergency services.
Yes, John Bacon Roofing Company offers warranties.
John Bacon Roofing Company offers the following services: Residential & commercial roofing.