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Strand Brothers Service Experts

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Strand Brothers Service Experts Heating & Air Conditioning has been working with our Austin community for almost 40 years. We specialize in residential service and maintenance, commercial HVAC services, indoor air quality, and plumbing. We also offer many home energy solutions so you can start reducing your heating and cooling expenses. Plus, all of our work is backed by our 100% Service Guarantee for 365 days. That’s our motto: “Expert Service, Guaranteed.” Call Strand Brothers Service Experts in Austin at 512-592-3072 today to schedule your HVAC repair service, routine maintenance or to request a free new system estimate.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial- Air Conditioning, Air Quality, Attic Insulation, HVAC Installation, Water Heaters & Plumbing.

Services we don't offer

Duct cleaning.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5829 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
6%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 701-725 of 829 reviews

Robert W.
06/2016
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert W.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert W.
06/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert W.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ron R.
05/2016
4.0
air duct cleaning, home remodeling
  + 0 more
I don't know they were good.
Description of Work: I used Church Services for air duct cleaning and remodeling - kitchen & bathroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

David S.
04/2016
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: Located water leak behind bathroom wall. Repaired leak. Ran water to check for leak. I am not sure it has completely stopped as I still hear what sounds like water leaking. I am not in Austin now so will check again when I return.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Strand Brothers Service Experts
We appreciate your business and are happy to come back out when you return to make sure everything is working properly. We look forward to hearing from you!

DEANN B.
04/2016
5.0
heating & air conditioning/hvac, foundation repair
  + 0 more
unknown
Description of Work: Great Work on foundation repair. Dirt work (backfill) and repairing flower beds were not good. At this point we would use this company again for the repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

garry M.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Strand Brothers Service Experts
Thank you for taking the time to write this review. We truly appreciate your business and look forward to continue working with you!

Andrea M.
02/2016
5.0
heating & air conditioning/hvac, insulation, air duct cleaning, energy audit
  + 2 more
unknown
Description of Work: I have had a twice a year maintenance contract with Strand Brothers for years. Most recently they upgraded my ductwork and added insulation after an energy audit. Everything was done in one day and the proper city inspectors were notified.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Strand Brothers Service Experts
Thank you for taking the time to write this great review. We appreciate your business and look forward to continue working with you!

Santiago M.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Checked the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Strand Brothers Service Experts
Thank you for taking the time to write this great review. We appreciate your business and look forward to continue working with you!

Anne M.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Strand Brothers Service Experts
Thank you for this great review! We appreciate your business!

Robert G.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Strand Brothers Service Experts
Thank you for using our Heating and Air Conditioning Services! We look forward to assisting you in the future.

David E.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Semi annual maintenance since they installed my HVAC 10 years ago. Any issues have been handled by management very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Strand Brothers Service Experts
Thank you for this review! We appreciate your business!

Charles B.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They put in two new AC units. Everything was excellent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Strand Brothers Service Experts
Thank you for taking the time to write this great review. We appreciate your business and look forward to continue working with you!

Ken Z.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This service was part of an annual service contract that includes two visits for preventative maintenance, one in the Spring and one in the Autumn. The annual cost of this service plan is $138.00. I have used Strand Brothers Service Experts for many years and have always been pleased with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Strand Brothers Service Experts
Thank you for taking the time to write this great review. We have truly appreciated your business over the years and look forward to continue working with you!

Kelley U.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: It was a routine seasonal service call. Filter was also changed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Strand Brothers Service Experts
Thank you for taking the time to write this great review. We appreciate your business and look forward to continue working with you!

Ashley T.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I am on the annual maintenance program with them where they come out twice a year. They have been lovely to work with.
Rating CategoryRating out of 5
Yes, I recommend this pro

WILLIAM T.
01/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service was annual service inspection which is part of my service contract...original part of inspection was fine but technician was out of required size filters for my unit...technician said he would return with proper filter next day but failed to do so...after 2/3 days I called scheduler to remind them that although I had paid for the replacement filter it still hadn't been replaced...technician arrived next morning and installed the replacement filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Response from Strand Brothers Service Experts
Thank you for taking the time to leave your feedback. We thank you for your patience and we truly appreciate your business. We look forward to continue working with you.

Kelley U.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$120

Response from Strand Brothers Service Experts
Thank you for taking the time to write this review. We appreciate your business!

Judith E.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: CHAC furnace checked, filter replaced, new 1yr maintenance contract purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Strand Brothers Service Experts
Thank you for taking the time to write this review. We appreciate your business!

thomas S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$140

Response from Strand Brothers Service Experts
Thank you for taking the time to write this review. We appreciate your business!

Steven P.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It turned into a much different job and there was so much disconnect in communication between the 3 different people that came out. Took 3 days and 3 different people to get the issue fixed. Camera guy tried to make it all right financially and I sincerely appreciate the efforts of all

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Strand Brothers Service Experts
Thank you for using Church Services big deal offered through Angie's List. We apologize for the communication issues and are working to resolve them before offering a big deal again in the future.

Drew M.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very prompt in scheduling and delivering service. Talked through the service and any issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Strand Brothers Service Experts
Thank you for using our sewer cleaning special! Contact us again should you ever have a need for AC, Heating, or Plumbing repairs.

John H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a central air unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Response from Strand Brothers Service Experts
Thank you for taking the time to share your review. We appreciate your business!

Michael D.
10/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had a warrenty claim and did not receive a response for over 2 weeks. Needed to go with another provider to be able to stay in the house.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$3,500

Response from Strand Brothers Service Experts
We are sorry that you have had trouble reaching our Manager. This is something we want to remedy asap, because we definitely want, and need, to talk to any customer who is dissatisfied. Please provide your contact information to our Customer Relations Specialist at customercare@ServiceExperts.com and we will make sure that your receive a prompt call-back.

Contact information

1900 E Howard Ln, Pflugerville, TX 78660

https://www.strandbrothers.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
39879
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Insulation,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Natural Gas Lines

FAQ

Strand Brothers Service Experts is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Strand Brothers Service Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Strand Brothers Service Experts does not offer free project estimates.
Yes, Strand Brothers Service Experts offers eco-friendly accreditations.
No, Strand Brothers Service Experts does not offer a senior discount.
Yes, Strand Brothers Service Experts offers emergency services.
No, Strand Brothers Service Experts does not offer warranties.
Strand Brothers Service Experts offers the following services: Residential & Commercial- Air Conditioning, Air Quality, Attic Insulation, HVAC Installation, Water Heaters & Plumbing.
Duct cleaning.

Contact information

1900 E Howard Ln, Pflugerville, TX 78660

https://www.strandbrothers.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day