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Strand Brothers Service Experts

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Strand Brothers Service Experts Heating & Air Conditioning has been working with our Austin community for almost 40 years. We specialize in residential service and maintenance, commercial HVAC services, indoor air quality, and plumbing. We also offer many home energy solutions so you can start reducing your heating and cooling expenses. Plus, all of our work is backed by our 100% Service Guarantee for 365 days. That’s our motto: “Expert Service, Guaranteed.” Call Strand Brothers Service Experts in Austin at 512-592-3072 today to schedule your HVAC repair service, routine maintenance or to request a free new system estimate.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial- Air Conditioning, Air Quality, Attic Insulation, HVAC Installation, Water Heaters & Plumbing.

Services we don't offer

Duct cleaning.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5829 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
6%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 651-675 of 829 reviews

Bobbie M.
08/2022
5.0
heating & air conditioning/hvac
  + -1 more
They were great.
Description of Work: Replace air condition unit
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Strand Brothers Service Experts
We appreciate your review!

Bobbie M.
08/2022
5.0
water heater repair
  + -1 more
They were great and professional.
Description of Work: Replace Water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Strand Brothers Service Experts
Thank you for this lovely review!

reynaldo C.
05/2022
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job.
Description of Work: They did install my AC and did water works.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Strand Brothers Service Experts
Hi , thanks for the review! We love hearing feedback from our customers. If you have the time, please share us with your friends.

John M.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Everything worked!
Description of Work: Bi-Annual routine maintenance performed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Strand Brothers Service Experts
We appreciate your business and thank you for this great review!

Hans W.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
They do a good job.
Description of Work: Semi-annual checkup of the HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Strand Brothers Service Experts
We're very glad to hear that you were extremely satisfied with the level of service!

Mitchell Z.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Strand Brothers Service Experts
Thank you!

Janelle L. H.
09/2017
5.0
plumbing
  + -1 more
It was fine.
Description of Work: They did some repair on the inside tank of my toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Strand Brothers Service Experts
Thank you for taking the time to mention your satisfaction with our services!

David D.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Strand Brothers Service Experts
Thank you for taking the time to mention your satisfaction with our services!

Mary H.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Strand Brothers Service Experts
Thank you for this great review and recommendation!

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
I have used Strand for years and generally had them come out every fall and spring to check my unit. He spent about 40 minutes checking our air conditioner this last time out. He changed some filters and was in and out in no time. The gentleman who came out was very nice, friendly, and very helpful too.
Description of Work: They did a spring check up on our air conditioning unit and changed the filters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
They were very friendly and the best thing was that they got the job done their first time out here and they didn t have to come back. I just can't think of anything bad to say about them. The entire experience was very pleasant.
Description of Work: They replaced our air handler unit in our air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

DENNIS P.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
We've been having them check our units for some time now, and we liked the fact that they kept them in good working order at all times. They might suggest a few things from time to time, which we appreciated. They were always on time when we expected them.
Description of Work: They kept the maintenance up on our units. They checked them for any problems and what not.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
I was very happy with the installation of our new system. We have not had a single problem with it at all. The guys that did the installation were pretty nice and they got my unit in pretty quickly. I thought that they were a very reputable company. I do not wish to disclose the pricing of our unit.
Description of Work: They installed my heating system. I don't know the exact size of it however I do know that it is a pretty good-sized unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHARYN Z.
06/2006
5.0
plumbing
  + -1 more
We were pleased with them because they responded quickly to my call and sent someone out right away. They had 24-hour emergency service because they were a popular company. They gave us an estimate first and stuck to it. They didn t expect payment until the work was finished. I couldn t remember the price they charged me.
Description of Work: They changed the hoses on my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL I.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
We called Strands for a new unit and scheduled the installation. They came out as scheduled and were very professional. We were very happy with the quality of their product and the work done. The house was a lot easier to cool with this unit.
Description of Work: They removed our old air conditioning unit and replaced it with a new 3 1/2 ton unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
This is a very trustworthy group of people and we don't feel like we have to beware of them trying to take advantage of us. Our units are always working and that is why we have them service our units. They did a nice of making sure air-conditioning unit was ready for the season.
Description of Work: They checked our air conditioning unit and made sure it was ready for the summer season.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

06/2006
5.0
appliance repair
  + -1 more
When I called them, they were here by the next afternoon. The guy was very polite and friendly. He was here about an hour and now my refrigerator cools properly. I thought the whole experience was positive. I would call this company again. They run their company in a very professional manner.
Description of Work: Strand Brothers came here to fix my refrigerator that wasn't cooling properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
This was a very good, family run company that did exactly what they said they would do. They were a very professional bunch that was pleasant to be around. They came out very quickly to do the job. They cleaned up and hauled away all of the old equipment. I would recommend them very highly to everyone.
Description of Work: They installed our 2 heating and air conditioning units. They were 3-ton units that were inside and outside of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
The removal of the old heating unit went well and everything seemed to be fine with the installation of the new heating unit. We had problems hooking up the air ducts to the heating unit, but they worked on it until everything fit perfectly and since then we haven't had any problems with the heating unit.
Description of Work: They installed a small heating unit for 2 upstairs rooms and removed the old unit.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

06/2006
5.0
heating & air conditioning/hvac
  + -1 more
The guy kept to his appointment. He was a very curious and friendly individual. The work was alright we haven't had any problems with it since he came out. I would recommend them, they were very dependable to us, and I know they will be dependable to other home owners.
Description of Work: They replace a condenser in the heating and air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

06/2006
4.0
heating & air conditioning/hvac
  + -1 more
The fact that I had been happy with them over a period of 4-5 years speaks for itself. They installed the units back then and we haven't run into a single problem with the units, while using their maintenance plan. They arrive on the job when they say they will and take the time needed to check whatever they check. They were a extremely nice group of people.
Description of Work: They did maintenance on our Lennox air conditioning and heating units. They checked them over thoroughly as a routine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

05/2006
3.0
plumbing, drain pipe
  + 0 more
The plumber was very prompt, arriving less than an hour after I called. He was well mannered, and went right to work. The original job was finished in a little over an hour. The job was not done correctly, though. The leak started again two months later and I had to call him back. This time he did it right, and did not charge me anything. Although he was a nice man, I would prefer a plumber who has the skill to fix it the first time.
Description of Work: Southwest repaired a leaking pipe on the outside of my house, right next to the water meter. A section of pipe was replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$235

SHERRIE M.
01/2006
5.0
heating & air conditioning/hvac
  + -1 more
They were on time for the appointment. Price was right at $200 for two systems. They were extremely courteous, and the A/C units are working great. I would use them again.
Description of Work: I have used the Strand Brothers for years. I hired them for our bi-yearly inspection and tune-up services of the A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JACOB M.
12/2005
5.0
heating & air conditioning/hvac
  + -1 more
Strand Brothers is a great company. I would recommend them to anyone. I have used them for years and will continue to do so. They are always on time and finish the work quickly.
Description of Work: Strand Brothers has serviced my A/C units for years. They found the problem quickly when I had an A/C leak and fixed it in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JAMIE N.
11/2005
4.0
appliance repair
  + -1 more
THE SERVICE WAS PROMPT AND FRIENDLY. THEY GAVE ME A TWO FOR ONE DEAL SO I COULD CALL ON THEM AGAIN FOR A HEATER CHECK-UP IN THE FALL. HE ALSO GAVE ME SOME HELPFUL TIPS FOR BASIC MAINTENANCE OF THE AC UNIT.
Description of Work: MY ELECTRICTY BILL WAS HIGHER THAN USUAL, SO I CALLED STRAND BROTHERS TO COME CHECK OUT THE AC. THE TECHNICIAN CHECKED THE VENTS AND DID A BASIC CLEANING OF THE SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129.98

Contact information

1900 E Howard Ln, Pflugerville, TX 78660

https://www.strandbrothers.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
39879
Trade License Locale
Texas
Trade License Authority
Texas: Dental - Optometry - Plumbing - Psychologists - Other
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Insulation,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Natural Gas Lines

FAQ

Strand Brothers Service Experts is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Strand Brothers Service Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Strand Brothers Service Experts does not offer free project estimates.
Yes, Strand Brothers Service Experts offers eco-friendly accreditations.
No, Strand Brothers Service Experts does not offer a senior discount.
Yes, Strand Brothers Service Experts offers emergency services.
No, Strand Brothers Service Experts does not offer warranties.
Strand Brothers Service Experts offers the following services: Residential & Commercial- Air Conditioning, Air Quality, Attic Insulation, HVAC Installation, Water Heaters & Plumbing.
Duct cleaning.

Contact information

1900 E Howard Ln, Pflugerville, TX 78660

https://www.strandbrothers.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day