Strand Brothers Service Experts Heating & Air Conditioning has been working with our Austin community for almost 40 years. We specialize in residential service and maintenance, commercial HVAC services, indoor air quality, and plumbing. We also offer many home energy solutions so you can start reducing your heating and cooling expenses. Plus, all of our work is backed by our 100% Service Guarantee for 365 days. That’s our motto: “Expert Service, Guaranteed.” Call Strand Brothers Service Experts in Austin at 512-592-3072 today to schedule your HVAC repair service, routine maintenance or to request a free new system estimate.
Business highlights
47 years of trusted experience
Emergency Services Offered
Services we offer
Residential & Commercial- Air Conditioning, Air Quality, Attic Insulation, HVAC Installation, Water Heaters & Plumbing.
We are very pleased with the quality of service they provided. They scheduled appointments wit various energy companies and told us how to apply for various rebates. Everything went very smoothly and we got it for a good price. They were extremely professional, punctual and very responsive. They went an extra mile to help me and I recommend them highly to others. They also have plumbing service and we used them also for some plumbing work. We were very happy with them also. The person who came was personable, prompt and efficient. He did the job quickly and answered my questions I had about another plumbing project. The work was a little expensive.
Description of Work: They installed a new furnace and air conditioning in my house. I got to know about them through Angie’s list and we were impressed with the positive reviews about t hem. This work was done I April.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Bob R.
07/2009
5.0
heating & air conditioning/hvac
+ -1 more
They are a very big company and provide wide range of services. They are incredibly professional, have expert workers and do a very thorough assessment of the situations. The installation went beautifully and they finished the work very quickly. The unit is working fine and I have had no problems with it. They were very careful about doing things and did not damage anything during their work. I have been using this company for fifteen years off and on.
Description of Work: They have installed the air conditioning unit now they come out twice a year for general maintenance. They also do plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jean M.
07/2009
5.0
heating & air conditioning/hvac
+ -1 more
The project went off perfectly. It was scheduled in two separate events. Each time, people showed up exactly on time and worked without incident. The gentlemen who came back with Austin Energy to inspect the projects were most pleasant and easy to talk with. Their careful outline of the various rebates we were entitled to were most helpful.
Description of Work: New AC unit for upstairs. All new duct work for upstairs, weather stripping all outside doors of home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Wayne P.
06/2009
5.0
heating & air conditioning/hvac
+ -1 more
Outstanding from scheduling to actual maintenence of all three systems by a professional service provider!
Description of Work: Maintenence service plan for three AC units which covers complete anlaysis and check-up of each system to ensure peak performance. This includes initial visit and one six months from now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$318
Terrance T.
06/2009
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. We used Strand at our former home in Cedar Park for five years. They replaced the old air conditioner/heater with a Lennox System. They did a superior job in only one morning. This most recent service call the service technician from our old neighborhood came out to Georgetown to service the equipment. This company keeps its staff which is a good sign that it is a quality company.
Description of Work: 6 month service on air conditioner. Price is for 1 year service contract that includes two service calls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$126.96
Louis B.
06/2009
5.0
heating & air conditioning/hvac
+ -1 more
A friend had convinced me that replacing the thermostat with a nice new digital one was super simple and that he had done his own. Well after purchasing a new thermostat, and letting my friend install it, the AC would not turn on. Called Strand Bros and scheduled an appointment after having seen such great reviews on this site. They were very prompt, professional, and friendly. Thankfully this turned out to be a very simple problem. The tech was very helpful and guessed what had happened right away. He found the blown fuse and replaced it, and even gave me some pointers and dos/don'ts on how to go about replacing the thermostat safely. All in all a very pleasant experience and I would highly recommend them to anyone.
Description of Work: Blown fuse replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
William W.
06/2009
5.0
heating & air conditioning/hvac
+ -1 more
They are very good and it's a family business. They installed my air-conditioning twenty years ago and its still working fine. They did a good job and the cost is reasonable. The quality of work is excellent.
Description of Work: I use Strand Brothers for my heating and air-conditioning. I have a service contract with them, so they come every year and check it up.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John J.
05/2009
5.0
heating & air conditioning/hvac
+ -1 more
It went great. They did what I asked of them. The air is nice and cold. The service was very friendly and told me exactly what he was going to do.
Description of Work: They repaired the air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jeff H.
05/2009
4.0
heating & air conditioning/hvac
+ -1 more
They came out to see what was wrong and they had the part on hand. It took them about an hour to finish the job. They fixed the problem, their service was good and they cleaned up after themselves.
Description of Work: I used Strand Bros to put in a new controller on our furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Cara-Lee B.
04/2009
5.0
heating & air conditioning/hvac
+ -1 more
Strand Bros. Heating and Air Conditioning came out to do a follow up check. They checked my attic to make sure I didn't have any holes leaking air. I will continue to use their service.
Description of Work: I hired Strand Bros. Heating and Air Conditioning. They came out to do a energy check.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Virginia D.
04/2009
4.0
heating & air conditioning/hvac
+ -1 more
I called them for a service on the heat pump, and they told that it has to be replaced. Their bid was substantially high. So we decided not to with them.
Description of Work: They installed a heat pump around 15 years ago and had also done 2 services on it.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$77
Virginia D.
04/2009
4.0
heating & air conditioning/hvac, wells
+ 0 more
The crew who came out to do the job worked very hard as it was very cold and the rain was pouring. They came in the morning, finished the job and left late in the evening. Then, the air conditioner and the heating unit did not work and I had to call them out the next day again to fix the problem. It was a minor problem and they fixed it.
Description of Work: They removed an old heat pump and installed a new one.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$9,800
Michael S.
04/2009
5.0
heating & air conditioning/hvac
+ -1 more
They installed a new furnace and air conditioning system. Comments: There were many companies who came out and gave me estimates. Adam was the salesman of Christian Brothers who came out to my place, and he was very professional, and went above and beyond any of the other people in giving an estimate. He had all the information in a printed format, and had done all the research. He was very good in explaining things to me. He had done a lot of homework before he showed up. The crew was professional, and they were in and out in a day. They were significantly cheaper than the other quotes I got from other companies. My overall experience with them was good.
Description of Work: They installed a new furnace and air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,700
R E W.
04/2009
5.0
heating & air conditioning/hvac
+ -1 more
They are reliable and conscientious in their work.
Description of Work: We have used them for 30 years and have a service contract with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angela M.
03/2009
5.0
heating & air conditioning/hvac
+ -1 more
He showed up on time to do the work. He is very knowledgeable, very professional, and very friendly. One of my units downstairs was making constant sounds. He found out what was causing the problem. It was something in the air conditioning unit. He said he couldn't fix it. It was a case of getting a little bit of extra tube and putting it in, but it would have cost us $100. He saved us that amount of money by teaching us how to do it ourselves. He wasn't out there to make more money, and I will use him again. I recommended him to someone else I knew, and they too had a nice experience with him on getting their air conditioner repaired.
Description of Work: Christian Brothers serviced our air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Clay P.
03/2009
5.0
heating & air conditioning/hvac
+ -1 more
Quick response - next day service. Excellent repairman. Great experience overall and a lot less than what I thought it would be.
Description of Work: Replaced dual capacitor on a/c unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$163
Tony & Kathy E.
03/2009
5.0
insulation
+ -1 more
I sent an email to Strand Brothers requesting a bid to add insulation to my attic. The office responded immedialtey the next morning to schedule an appointment. We scheduled an appointment within two days and Michael from Strand came to my house. He inspected the existing insulation, duct work, a/c equipment, radiant barrier, etc. He determined that adding more insulation to our attic, considering the high end A/C equipment and duct work we had would not bring energy savings to us. After advising us, we could possibly look at our doors and windows to check their insulation properties, he did not charge us for his inspection. He could have sold us product, but did not because it would not help our situation.
Description of Work: An inspection of my attic to determine if addidtional insulation would help lower my electric bill.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
J William W.
03/2009
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. Used another company who determined heat pump problem would require $1500.00 repair. Strand fixed it for $100.00.
Description of Work: Diagnosed heat pump problem promptly and repaired it. Now provide ongoing maintenance.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
kathy F.
03/2009
5.0
heating & air conditioning/hvac
+ -1 more
They were extremely professional and they do very good work. I would recommend them.
Description of Work: They installed a new air conditioner and duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,392
GERARDO S.
03/2009
5.0
heating & air conditioning/hvac
+ -1 more
They did a good job and I was happy with the service. I would use them again and recommend them.
Description of Work: They checked our system for leaks. They found that the leaks were in an area that could not be repaired but they did give me several options and recharged the system for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
William F.
02/2009
5.0
energy audit
+ -1 more
Mike told us, "Folks, the bad news is: you don't need to do anything." he was being funny, of course, as my wife and I felt like there were definitely going to be things we needed to do. I will definitely use Strand again in the future.
Description of Work: My wife and I wanted to have an energy audit performed, so we reviewed all these fancy, little boutique energy audit "firms", all of whom wanted an arm and a leg to come do an audit, but then we came across Strand. These guys had 31+ years of experience, unbelievable reviews, were locally owned and operated, and willing to come out the very next day; and the audit was FREE. The technician that came out, Mike Levin, was super cordial, super professional, and very candid and honest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARGARET C.
02/2009
5.0
heating & air conditioning/hvac
+ -1 more
Strand Brothers was prompt, professional and easy to deal with. The workers were pleasant and made a real effort to be neat.
Description of Work: Replaced my central A/C
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
KATHERINE AND JASON D.
01/2009
4.0
heating & air conditioning/hvac
+ -1 more
It is still not working properly. Everytime they have come out to look at it they are very friendly and they have never charged us during this process. Price was included with home purchase.
Description of Work: They installed our heating and AC in our new home.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Strand Brothers Service Experts
I BELIEVE THIS IS A MISTAKEN IDENTITY. CHRISTIAN BROTHERS AC DOES NOT DO NEW HOME AIR CONDITIONING AS DESCRIBED IN THE MEMBER REPORT. WE ARE SOMETIMES CONFUSED WITH CHRISTIANSON AIR, ROUND ROCK, TX, WHO DOES A LOT OF NEW HOME WORK. WE HAVE NO RECORD OF THIS CUSTOMER IN OUR DATABASE. WE WERE NOT THE COMPANY THAT PERFORMED THE WORK DESCRIBED.
Diane P.
01/2009
5.0
heating & air conditioning/hvac
+ -1 more
The experience went well. They didn t leave a mess or anything. I have a two story house and just one ac unit. There was a problem with the construction of the house. It would be hot upstairs and cold downstairs and things like that. I think they did the best job they could do in this house. They have a ten year warranty that they will come out and fix the air conditioning.
Description of Work: I had my air conditioner replaced by them in 2002. They replaced the entire air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Susan B.
12/2008
5.0
heating & air conditioning/hvac
+ -1 more
We were impressed with the personal service that we had got from this company. They have a good reputation and have been in business forever. They were able to give me useful advice when our old system was dying. They gave a reasonable prices.
Description of Work: We hired them to replace our furnace and central air conditioner.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Water Heaters,
Insulation,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Natural Gas Lines
FAQ
Strand Brothers Service Experts is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Strand Brothers Service Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Strand Brothers Service Experts does not offer free project estimates.
Yes, Strand Brothers Service Experts offers eco-friendly accreditations.
No, Strand Brothers Service Experts does not offer a senior discount.
Yes, Strand Brothers Service Experts offers emergency services.
No, Strand Brothers Service Experts does not offer warranties.
Strand Brothers Service Experts offers the following services: Residential & Commercial- Air Conditioning, Air Quality, Attic Insulation, HVAC Installation, Water Heaters & Plumbing.